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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 11, 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

To Pump up Data Volume, Connect Customer Channels by SearchCRM

December 10, 2013 - (Free Research)
In this chapter of our e-book series Improving the Customer Experience Through Technology, CRM professionals explain what it takes to maintain a single view of a customer's history and contact information, how multichannel organizations keep all that data in order -- and how they keep it from falling into the wrong hands. 
(EGUIDE) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

ABCs of RFID: Understanding and Using Radio Frequency Identification by Intermec

March 2009 - (Free Research)
This white paper provides an overview of RFID technology and capabilities, describes the common frequencies and technologies used in business applications, identifies major standards, and introduces ways to take advantage of RFID to improve convenience, accuracy, safety and security. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Automating Resource Monitoring with Robot/CONSOLE by Help/Systems

April 2010 - (Free Research)
Listen as we discuss the importance of monitoring and event notification for today’s computer systems. Learn about the critical role that Robot/CONSOLE can play by automating these processes. 
(PODCAST) READ ABSTRACT |

CW+: Mobile Voice over IP - opportunities and threats by ComputerWeekly.com

December 2010 - (Free Research)
Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay  of operator revenues.  Indeed, the role that voice plays in the telecommunications ecosystem  of the future will be very different from today owing to unprecedented structural, competitive and technology drivers. 
(WHITE PAPER) READ ABSTRACT |

LTE Operations and Maintenance Strategy - Using Self-Organizing Networks to Reduce OPEX by Motorola, Inc.

April 2009 - (Free Research)
While controlling CAPEX costs remains an important issue for mobile operators, OPEX costs have become a more significant part of operators' cost structure. This paper will examine how the operations and maintenance strategies for LTE infrastructure management must be changed in order to meet the OPEX expectations of LTE operators. 
(WHITE PAPER) READ ABSTRACT |

VMware Monitoring with Microsoft System Center Operations Manager: MTT Reduces Costs by Veeam Software

November 2009 - (Free Research)
Learn how they used the nworks Management Pack (MP) to centralize monitoring of physical and VMware virtual infrastructures, reduce costs of implementing VMware monitoring, and give them the ability to receive performance metrics specific to the VMware virtual infrastructure. 
(CASE STUDY) READ ABSTRACT |

E-Zine: 4G Right Now - Making the Case for LTE Networks by Motorola, Inc.

December 2008 - (Free Research)
How do mobile operators make the right network investments to effectively meet consumers' increasingly insatiable demand for mobile data services? While some operators are continuing down the 3GPP 3G migration path, other operators are considering a move directly to Long Term Evolution (LTE) technology. 
(EZINE) READ ABSTRACT |

Sauder Woodworking: Enhancing the Lean Journey by SAP America, Inc.

July 1967 - (Free Research)
In this case study learn how Sauder Woodworking was able to increase visibility on execution processes, improve manufacturing flow and efficiency by following a strategic direction for lean manufacturing, and simplify work order reporting by using SAP ERP 
(CASE STUDY) READ ABSTRACT |

Airport operator reduces IT power use by around DKK 800,000 a year, supporting its target for cutting carbon emissions by Dell, Inc.

December 2010 - (Free Research)
A Danish airport company had to reduce its carbon footprint, so the IT team decided on a virtualized solution. Check out this brief white paper to learn how this company has reduced carbon emissions by about 200 tons a year, saved around 75% on future server investments and reduced admin time by 50%. 
(WHITE PAPER)

Eco-sustainable Wireless Networks: Ready for Prime Time by Alcatel-Lucent

October 2009 - (Free Research)
Developments in alternative energy technology are creating solutions that provide network operators with the ability to reduce their energy costs and carbon footprint. Read this short whitepaper for more information about alternative energy sources that can make your wireless network more eco-friendly and save you money. 
(WHITE PAPER) READ ABSTRACT |

Mobile NFC in Transport by ComputerWeekly.com

November 2012 - (Free Research)
This in-depth report from the GSMA explains the opportunities for NFC Mobile communications in transport. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Fundamental Principles of Network Security by APC by Schneider Electric

July 2009 - (Free Research)
This paper covers the fundamentals of secure networking systems, including firewalls, network topology and secure protocols. 
(WHITE PAPER) READ ABSTRACT |

Ovum briefing: The cloud computing strategies of major telcos by ComputerWeekly.com

December 2010 - (Free Research)
The major global telcos have led the competitive march from telecoms into cloud computing, and are now widely seen as credible players in cloud computing services including infrastructure-as-a-service (IaaS). 
(WHITE PAPER) READ ABSTRACT |

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability by Juniper Networks, Inc.

April 2012 - (Free Research)
Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. 
(WHITE PAPER) READ ABSTRACT |

4G mobile phone (LTE) revenue opportunities for business by ComputerWeekly.com

November 2010 - (Free Research)
This  Whitepaper is based on Juniper Research’s  November 2010 report entitled:  “4G LTE Revenue Opportunities: Business Models, Scenarios and Operator Strategies 2010-2015”. 
(WHITE PAPER) READ ABSTRACT |

Does the mobile M2M market herald the rise of the machines? by ComputerWeekly.com

December 2010 - (Free Research)
Mobile operators are in a unique position to capitalise on the M2M (Machine to machine) opportunity with operators such as Vodafone, o2, Verizon and KPN already putting significant resources into developing M2M business units. 
(WHITE PAPER) READ ABSTRACT |

How Wholesale Backhaul Service Providers and Mobile Network Operators Can Maximize the Benefits of Migrating to Ethernet Backhaul by InfoVista Corporation

February 2012 - (Free Research)
Discover how service quality visualization can help wholesale backhaul service providers and mobile network operators maximize the benefits of migrating to Ethernet backhaul. 
(WEBCAST) READ ABSTRACT |

Drive Your Enterprise with Event-Driven Scheduling by Help/Systems

September 2009 - (Free Research)
Use Event Monitors to create an event-driven schedule for your enterprise using system events on your Windows, UNIX, and Linux servers to launch reactive jobs through Robot/SCHEDULE. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Proactive Service Assurance for Mobile Data Services by InfoVista Corporation

February 2009 - (Free Research)
Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Migration to DOCSIS 3.0 by Motorola, Inc.

December 2008 - (Free Research)
Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed. 
(WHITE PAPER) READ ABSTRACT |

Business Intelligence Strategies for 4G Operators by Sybase, an SAP company

November 2010 - (Free Research)
This paper explores the opportunities and challenges presented by the introduction of services on 4G networks, and examines how a strategic BI implementation can help to transform the services a company provides while managing costs of providing them. It also considers the variety of practical applications of a BI system. 
(WHITE PAPER) READ ABSTRACT |

Using Bandwidth More Efficiently with Switched Digital Video by Motorola, Inc.

December 2008 - (Free Research)
Switched Digital Video (SDV) offers tremendous promise for network operators seeking to more efficiently use bandwidth and deliver highly targeted content to subscribers. 
(WHITE PAPER) READ ABSTRACT |

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