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Airline Personnel Fain Quick, Easy Access to Flight Information on Blackberry Smartphones by BlackBerry

February 25, 2009 - (Free Research)
When Sun Country Airlines needed a solution to give employees data about flights and information to improve customer service and operations management, they turned to Blackberry. The Solution? Six highly useful applications were created for 50 BlackBerry smartphones to help airline employees check everything from delayed flights to lost baggage. 
(CASE STUDY) READ ABSTRACT |

A Platform Approach To Manufacturing Operations Management by Apriso Corporation

March 06, 2009 - (Free Research)
From a manufacturing executive's perspective, focusing on an open and flexible Manufacturing Operations Management platform creates a competitive weapon. This research provides a roadmap for creating such a platform in a cost effective way that still delivers benefits, such as higher levels of profitability. 
(WHITE PAPER) READ ABSTRACT |

SAP for Public Sector: Solutions for State and Local Government by SAP AG

January 01, 2005 - (Free Research)
Learn how you can deliver more services with fewer tax dollars and deliver unparalleled public value, lower cost of ownership and scalability to grow affordably over time. 
(WHITE PAPER) READ ABSTRACT |

Global Manufacturing Operations Management by Apriso Corporation

September 2008 - (Free Research)
This paper explains how a common platform can provide the basis for not only managing manufacturing operations, but also quality and inventory across global supplier networks. 
(WHITE PAPER) READ ABSTRACT |

Hitachi IT Operations Analyzer Software by Hitachi Data Systems

November 2009 - (Free Research)
Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. 
(DOWNLOAD)

Managing Operator Networks as an Outsourcing Service by Alcatel-Lucent

November 2009 - (Free Research)
Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more. 
(EGUIDE) READ ABSTRACT |

6 Steps to Improving Manufacturing Performance: by Apriso Corporation

April 2009 - (Free Research)
This executive brief presents the six "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions in the manufacturing industry. 
(WHITE PAPER) READ ABSTRACT |

Executive Brief: The Rules of the Road to Manufacturing Operational Excellence by Apriso Corporation

April 2009 - (Free Research)
Read this brief to learn the "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions. Each of these "rules" can be accomplished with the implementation of an IT system for manufacturing operations excellence, also known as a Manufacturing Operations Management (MOM) system. 
(WHITE PAPER) READ ABSTRACT |

Best Practice Insights: ITIL Service Operation by BMC Software, Inc

November 2009 - (Free Research)
Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples. 
(WHITE PAPER) READ ABSTRACT |

Delivering Operational Excellence with Innovation by SAP AG

January 2006 - (Free Research)
This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA. 
(WHITE PAPER) READ ABSTRACT |

How NOT to waste 50% of your virtualization budget by HP, Citrix, and Intel

October 2009 - (Free Research)
In this webcast, viewers will discover a new combination of tools that can help them transform their IT systems into agile, virtual infrastructures. Discover how to leverage this approach for a quicker return on investment and reduced operations, management and networking costs. 
(WEBCAST) READ ABSTRACT |

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP AG

July 2007 - (Free Research)
Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors. 
(WHITE PAPER) READ ABSTRACT |

End-to-End Service Management in the Virtualized Environment: Delivering on the Promises of Virtualization by Hewlett-Packard Company

October 2008 - (Free Research)
This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users. 
(WHITE PAPER) READ ABSTRACT |

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company

October 2008 - (Free Research)
This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort. 
(WHITE PAPER) READ ABSTRACT |

Datacenter Management Optimization with Microsoft System Center by Microsoft

September 2009 - (Free Research)
System Center lowers the cost of delivering datacenter services through integrated, end-to-end management of physical and virtual environments, and supports the optimization of the datacenter in three primary ways. Each of these benefits, and the solutions that enable them, are discussed in this paper. 
(WHITE PAPER) READ ABSTRACT |

How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc.

June 2009 - (Free Research)
More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses by Progress Software

April 2009 - (Free Research)
As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions. 
(WHITE PAPER) READ ABSTRACT |

Getting Started with Office SharePoint Server by Microsoft Corporation India Pvt Ltd

June 2008 - (Free Research)
This book provides basic information about the capabilities of and requirements for Microsoft Office SharePoint Server 2007. 
(EBOOK) READ ABSTRACT |

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global

October 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. 
(WHITE PAPER) READ ABSTRACT |

Achieve Fuel Distribution Excellence: Drive Efficiency and Growth with Integrated Solutions by SAP AG

January 2009 - (Free Research)
The SAP for Oil & Gas solution portfolio provides functionality that gives fuel marketers and distributors visibility into their distribution network, integrates customer information, and automates processes to improve efficiency. 
(ARTICLE) READ ABSTRACT |

A Better Bottom Line - Implementing Efficient Business Solutions by SAP AG

February 2008 - (Free Research)
Efficient operations help you better control costs and enable you to offer more competitive pricing and terms to your customers. SAP Business One, a single, affordable application designed for small businesses, lets you streamline operations, access accurate information quickly, and get a 360-degree view of key business areas. 
(WHITE PAPER) READ ABSTRACT |

Managing IT in a Downturn: Beyond Cost Cutting by SAP AG

November 2008 - (Free Research)
Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions. 
(WHITE PAPER) READ ABSTRACT |

Achieve Fuel Distribution Excellence - Drive Efficiency And Growth With Integrated Solutions by SAP AG

June 2008 - (Free Research)
The SAP for Oil & Gas solution portfolio provides functionality that gives fuel marketers and distributors visibility into their distribution network, integrates customer information, and automates processes to improve efficiency, forecast accuracy, and adaptability. 
(PRODUCT OVERVIEW) READ ABSTRACT |

SUN SPARC® ENTERPRISE T5120, T5220, T5140, AND T5240 SERVER ARCHITECTURE by Sun Microsystems, Inc.

April 2008 - (Free Research)
Employing the UltraSPARC® T2 and UltraSPARC T2 Plus processors - the industry's first massively threaded Systems on a Chip (SoC) - Sun SPARC® Enterprise T5120/T5220 and T5140/T5240 servers offer breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges. 
(WHITE PAPER) READ ABSTRACT |

Achieving Sustained Growth through Operational Excellence by SAP AG

June 2009 - (Free Research)
Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts. 
(WHITE PAPER) READ ABSTRACT |

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