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It’s Time to Fix Back-Office Operations by Aspect

September 30, 2013 - (Free Research)
In this report from DMG consulting, discover a framework and methodology for transforming your back-office operations to drive higher quality and lower costs. You'll learn how workforce optimization (WFO) tools can improve the productivity and visibility of your operations, as well as tackle six common back-office challenges. 
(WHITE PAPER) READ ABSTRACT |

Combat Cybercrime, Demonstrate Compliance and Streamline IT Operations by ArcSight, an HP Company

March 02, 2010 - (Free Research)
This whitepaper discusses the requirements for a universal log management solution and specifically describes how ArcSight Logger 4 delivers on those requirements. A recent cyberespionage incident at Boeing Corporation is highlighted as an example. Read more to find out. 
(WHITE PAPER) READ ABSTRACT |

Extreme Savings: Cutting Costs with Riverbed by Riverbed Technology, Inc.

June 16, 2009 - (Free Research)
This paper explores how enterprises can use Riverbed solutions to cut hard costs and make the most of their existing infrastructure, without negatively impacting their operations. 
(WHITE PAPER) READ ABSTRACT |

Debunking the Top Eight Myths Surrounding Small-Business Warehouse Management Systems (WMS) by HighJump Software

May 2008 - (Free Research)
Learn why companies of all sizes are turning to best-of-breed warehouse management systems (WMS) in an effort to reduce costs and boost productivity in the face of increased globalization, regulation and competition. 
(WHITE PAPER) READ ABSTRACT |

Citizen Machinery Achieves Real Time Asset Management Accuracy with Hitachi IT Operations Director by Hitachi Data Systems

May 2011 - (Free Research)
In this case study, Citizen Machinery Co. was challenged with improving efficiency in its IT asset management and Hitachi helped to address the issue with Hitachi IT Operations Director, which has contributed to the strengthening of both IT controls and security measures. 
(WHITE PAPER) READ ABSTRACT |

Online Training Case Study by SyberWorks, Inc.

December 2008 - (Free Research)
The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. 
(CASE STUDY) READ ABSTRACT |

AT&T Global Network Pandemic Preparedness by AT&T Corp

February 2007 - (Free Research)
Having a business continuity plan in place is crucial to surviving an unforeseen catastrophic event. This white paper details some important concerns and suggestions for making sure your enterprise's critical operations can withstand a crisis. 
(WHITE PAPER)

Appreciating People: An Asset Perspective on Human Capital by SuccessFactors

April 2012 - (Free Research)
This informative presentation discusses the importance of human capital and its effect on business performance and financial success. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Appreciating People: An Asset Perspective on Human Capital by SuccessFactors

April 2012 - (Free Research)
This informative presentation discusses the importance of human capital and its effect on business performance and financial success. 
(VIRTUAL SEMINAR) READ ABSTRACT |

WAVE SYSTEMS CASE STUDY - Mazda North American Operations by Wave Systems Corp.

September 2010 - (Free Research)
THE CHALLENGE: Protect customer personal identifiable information and confidential business information on employee laptops scattered across North America without overburdening in-house IT resources. Read on to learn how they did it. 
(CASE STUDY) READ ABSTRACT |

Hurricane Preparedness: Is Your Organization Ready? by Iron Mountain

October 2008 - (Free Research)
This executive guide contains a detailed list of what you can do to prepare your organization before, during and after a hurricane. 
(WHITE PAPER) READ ABSTRACT |

White Paper: The State of Workforce Mobility by Nokia

January 2008 - (Free Research)
The State of Workforce Mobility is based on the key conclusions of a market research project conducted by global research leader Simpson Carpenter on behalf of Nokia Enterprise Solutions. 
(WHITE PAPER) READ ABSTRACT |

5 Steps to Reducing Downtime: Best Practices for Windows Server Application High Availability by Marathon Technologies

September 2009 - (Free Research)
This white paper discusses five steps for protecting Windows Server applications from downtime, offering established best practices to reduce potential single points of failure and ensure rapid recovery or continued operations in the event of failure. 
(WHITE PAPER) READ ABSTRACT |

Listen and Learn - Improving Operations by Utilizing Customer Feedback by Mindshare Technologies

March 2008 - (Free Research)
Organizations can obtain and analyze feedback from a department, region, branch, or most importantly, an individual employee. 
(WHITE PAPER) READ ABSTRACT |

It's Time to Fix Back-Office Operations by Aspect

December 2013 - (Free Research)
Many organizations have been managing back-office operations the same way for years. In this white paper, learn how workforce optimization (WFO) suites can transform your operating model for back-office functions, and get a framework to create a more effective, efficient model. 
(WHITE PAPER) READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)
IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 
(CASE STUDY) READ ABSTRACT |

Gateway Funding Trades Tape for Fast EVault Backups and Restores by i365, makers of Evault

September 2010 - (Free Research)
Gateway’s back-office IT operations help keep things running smoothly for the company’s customers and employees. As information became more abundant, the time came for them to shift to a virtualized environment. Read this case study to learn how. 
(CASE STUDY) READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize Its Call Center Operations by AMD and VMware, Inc.

March 2008 - (Free Research)
IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 
(WHITE PAPER) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

eBook: The Pillars of Employee Performance Management by SumTotal Systems, Inc.

March 2009 - (Free Research)
Now more than ever, HR professionals are tasked with optimizing performance management processes across the board, so they can ensure the most efficient use of corporate resources. Performance management will lead a company toward better engaging, retaining, and developing its most valuable asset: the workforce. 
(EBOOK) READ ABSTRACT |

Next-Generation WAN Optimization Is Happening Now by BlueCoat

August 2011 - (Free Research)
Discover what Forrester Consulting is saying about next generation WAN optimization in this technology adoption profile commissioned by Blue Coat. 
(WHITE PAPER) READ ABSTRACT |

Gain Social Insight: Connect Business And IT into One Conversation by Hewlett-Packard Company

March 2014 - (Free Research)
This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster. 
(WHITE PAPER) READ ABSTRACT |

Enterprise CIO Decisions: Managing the Mobile Workforce by SearchSecurity.com

June 2011 - (Free Research)
Read this exclusive CIO Enterprise Decisions E-Zine for case studies and expert insight into some of the most prevalent mobile issues facing CIOs today. 
(EZINE) READ ABSTRACT |

A Smarter Approach to WAN Optimization by Exinda Networks

May 2009 - (Free Research)
Network managers and administrators face the daunting task of effectively monitoring and managing network resources while meeting user expectations for network performance across the WAN. At the same time, they have to reduce operating costs and do more with less. Read on to learn how a unified performance management (UPM) solution can help. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Driving Profitability through Information Security by Tableau Software

September 2010 - (Free Research)
While recognizing the need for security is a positive step, many of these organizations are missing an opportunity to improve their operations by using the same tools. In this document you will find some tactics you can add to your security playbook to help make your employees more productive and to help improve your organization’s efficiency. 
(EBOOK) READ ABSTRACT |

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