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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Cisco ASA 5500 Series by Cisco Systems, Inc..
The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more...
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Listen and Learn - Improving Operations by Utilizing Customer Feedback by Mindshare Technologies

March 05, 2008 - (Free Research)
Organizations can obtain and analyze feedback from a department, region, branch, or most importantly, an individual employee. 
(WHITE PAPER) READ ABSTRACT |

The power of cloud: Driving business model innovation (Full Report) by IBM

February 15, 2012 - (Free Research)
This paper offers a glimpse of how technology and social connectivity trends have created the perfect opportunity for you to embrace the power of the cloud to optimize, innovate and disrupt business models. Learn the results of a survey on how business and technology executives use the cloud today and how they plan to harness its power tomorrow. 
(WHITE PAPER) READ ABSTRACT |

SM Marketing case study by SAS Institute Inc.

March 27, 2013 - (Free Research)
This case study details how one organization, by implementing the right high-performance analytics and data visualization platform, was able to gain deep insight into customer data – allowing them to boost merchandizing, improve store operations, promote customer loyalty, and more. 
(CASE STUDY) READ ABSTRACT |

Drive Sustainable, Profitable Growth through CRM: 8 Golden Rules to Turn Your Company into a Customer-Centric Enterprise by SAP America, Inc.

May 2008 - (Free Research)
To make the most of customer relationships, organizations should consider a basic set of CRM principles that we at SAP have identified based on the successful strategies of best-run companies. 
(WHITE PAPER) READ ABSTRACT |

Warehouse Management Better Business Practices: Cycle and Annual Counting by VAI, Vormittag Associates, Inc.

February 2009 - (Free Research)
This first chapter of Better Business Practices Series, explores the many benefits of cycle counting. Chief among them is the elimination of an annual physical count of your inventory. While cycle counting is the preferred inventory counting process, many companies still conduct annual counts. 
(BOOK) READ ABSTRACT |

Simplify Management of Cisco TelePresence with Cisco Prime Collaboration Manager by Cisco Systems, Inc.

January 2012 - (Free Research)
Uncover the ins and outs of a video collaboration services solution for optimal video usage in your enterprise. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

Building a Highly-Available Enterprise Network with Juniper Networks EX Series Ethernet Switches by Juniper Networks, Inc.

February 2009 - (Free Research)
With the introduction of its EX Series Ethernet Switches, Juniper Networks is advancing the economics of networking, enabling customers to build the high-performance, highly available communication infrastructure they need for non-stop operations, while at the same time lowering capital and operational expenses. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Airports Use Network Virtualization to Consolidate and Scale Operations by Cisco Systems, Inc.

January 2009 - (Free Research)
The Cisco Catalyst 6500 Series Switch with Supervisor Engine 720-3BXL enabled Unique at Zurich Airport to successfully implement network virtualization using MPLS VPN technology. 
(CASE STUDY) READ ABSTRACT |

Kofax reduced e-Docs cost per invoice by 50%. by Kofax, Inc.

February 2013 - (Free Research)
This video demonstrates how e-docs UK reducing their cost per invoice by 50% while improving their speed and ability to bring new customers on board. View now to learn how they were able to streamline operations, increase productivity & better engage with their customers for a competitive advantage & growth. 
(VIDEO) READ ABSTRACT |

Learn how Swiss Post solutions cut document management costs with Kofax. by Kofax, Inc.

February 2013 - (Free Research)
This brief video testimonial demonstrates how, by automating their information-intensive processes, Swiss post Solutions was able to streamline operations, increase productivity & better engage with their customers for a competitive advantage & growth. 
(VIDEO) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
(HARDWARE PRODUCT)

Deploying Customer Service in the Cloud: The Four Phases from Implementation to Transformation by Oracle Corporation

November 2012 - (Free Research)
This white paper is a business guide for customer service executives and managers who have already made the decision to deploy customer service in the cloud but need further insight into the best practices for how to further evolve customer service in the cloud through four phases: implementation, consolidation, optimization and transformation. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Learn why Suncorp chose Kofax to help them go paperless. by Kofax, Inc.

February 2013 - (Free Research)
This brief video demonstrates how Suncorp Bank employed a document management partner to help them go paperless in just four months. View now to learn how they were able to streamline operations, increase productivity & better engage with their customers for a competitive advantage & growth. 
(VIDEO) READ ABSTRACT |

Video Whitepaper: Managing Risk & Uncertainty by Oracle Corporation

November 2009 - (Free Research)
View this video white paper to learn how Integrated business planning can help your company align strategic, operational, and financial plans. 
(VIDEO) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

How a New Breed of Small Businesses Is Using Communications to Thrive in the New Economy by Avaya

September 2011 - (Free Research)
Discover one unified communication solution that can help you find the time to accomplish everything you need to do: innovate, grow, gain competitive advantage, and make your customers happier. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

HP Executive Scorecard: Real-time insights for IT management by Hewlett-Packard Company

November 2011 - (Free Research)
CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment. 
(VIDEO) READ ABSTRACT |

Video-Ready - Campus Network by Cisco Systems, Inc.

May 2008 - (Free Research)
Why should your network be "Video-Ready"? Video applications have enabled enterprises to significantly increase worker productivity, improve collaboration, reduce costs, and streamline and optimize business operations. This paper dicusses the factors that will accelerate adoption of video solutions over the next few years. 
(WHITE PAPER) READ ABSTRACT |

LTE Operations and Maintenance Strategy - Using Self-Organizing Networks to Reduce OPEX by Motorola, Inc.

April 2009 - (Free Research)
While controlling CAPEX costs remains an important issue for mobile operators, OPEX costs have become a more significant part of operators' cost structure. This paper will examine how the operations and maintenance strategies for LTE infrastructure management must be changed in order to meet the OPEX expectations of LTE operators. 
(WHITE PAPER) READ ABSTRACT |

The Mobile Collaboration Solution for Midsize Enterprises by Avaya

November 2012 - (Free Research)
As employee mobility increases, it becomes crucial to offer a secure, seamless, real-time collaboration experience regardless of where and when users are working – and which device they leverage. Read now to learn about an available solution that can solve the problem for you. 
(WHITE PAPER) READ ABSTRACT |

Dell EqualLogic PS Series Video: Data Protection by Dell, Inc.

June 2011 - (Free Research)
Dell EqualLogic PS Series SANs help improve data availability and protection - as well as maximize access to enterprise data - by automating data protection operations like snapshot management, cloning and replication. Watch this short video to find out more. 
(VIDEO) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
(VIDEO) READ ABSTRACT |

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