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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Listen and Learn - Improving Operations by Utilizing Customer Feedback by Mindshare Technologies

March 04, 2008 - (Free Research)
Organizations can obtain and analyze feedback from a department, region, branch, or most importantly, an individual employee. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM

October 2010 - (Free Research)
This white paper discusses the seven best practices in contract management. It's time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper. 
(WHITE PAPER) READ ABSTRACT |

Drive Sustainable, Profitable Growth through CRM: 8 Golden Rules to Turn Your Company into a Customer-Centric Enterprise by SAP America, Inc.

May 2008 - (Free Research)
To make the most of customer relationships, organizations should consider a basic set of CRM principles that we at SAP have identified based on the successful strategies of best-run companies. 
(WHITE PAPER) READ ABSTRACT |

Warehouse Management Better Business Practices: Cycle and Annual Counting by VAI, Vormittag Associates, Inc.

February 2009 - (Free Research)
This first chapter of Better Business Practices Series, explores the many benefits of cycle counting. Chief among them is the elimination of an annual physical count of your inventory. While cycle counting is the preferred inventory counting process, many companies still conduct annual counts. 
(BOOK) READ ABSTRACT |

How to tackle trust and co-operation by ComputerWeekly.com

November 2010 - (Free Research)
It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. 
(WHITE PAPER) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
(VIDEO) READ ABSTRACT |

An On-Demand Solution to Optimize Contract Management by SAP America, Inc.

April 2011 - (Free Research)
Read this paper to learn three ways your company can get the most out of its contracts by ensuring that the agreements you enter into are low in risk and that contractual terms are being observed and met. 
(WHITE PAPER) READ ABSTRACT |

German public transport provider thrives with flash storage by IBM

October 2013 - (Free Research)
Access this white paper to learn how Stuttgarter StraBenbahnen AG (SSB) was able manage growing quantities of data and provide fast access to vital information, extending its existing storage environment – based on IBM system storage SAN volume Controller – with high-performance IBM flash storage system technology. 
(CASE STUDY) READ ABSTRACT |

Case Study: Tesco's £65 million data centre strategy to drive online growth by ComputerWeekly.com

November 2012 - (Free Research)
This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy. 
(CASE STUDY) READ ABSTRACT |

Contract management's effect on In-house counsel by IBM

November 2013 - (Free Research)
Access this white paper to discover how to gain 100% contract lifecycle visibility, mitigate risks, enforce compliance, and much more. 
(WHITE PAPER) READ ABSTRACT |

Legal: Building better business relationships with contract management by IBM

November 2013 - (Free Research)
The following white paper outlines a comprehensive look on how you can build stronger relationships with successful contract management. 
(WHITE PAPER) READ ABSTRACT |

Forrester Research: Improving Application Deployments - How an Application Delivery Architecture Can Help Businesses Overcome Deployment Challenges by F5 Networks

August 2007 - (Free Research)
Today's businesses must operate in a drastically changing environment. Forrester found most companies are not well equipped to reorient IT as a critical driver of top line success. This report showcases the results of an April 2007 Forrester survey. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 16 August 2011: Read our analysis of the week’s biggest news stories in IT and in-depth features examining the latest technology trends by ComputerWeekly.com

August 2011 - (Free Research)
In this week’s issue of Computer Weekly we kick-off a programme of content aimed at providing a resource for IT training, education and career development. We also look at the controversial supplier contracts for the NHS IT programme, and examine the challenges of Big Data - plus our usual analysis of the week’s news. Download the latest issue now. 
(EBOOK) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly - 23 August 2011: Download this week's issue of the UK's leading technology publication, with our analysis of the latest news and IT trends by ComputerWeekly.com

August 2011 - (Free Research)
In this week's Computer Weekly, Oxfam's CIO talks about how IT supports a global aid operation; we ask if £530m government funding will be enough to roll-out superfast broadband; we examine the security issues around moving to IPv6; plus our analysis of the week’s biggest news stories in IT. Download the latest issue now. 
(EZINE) READ ABSTRACT |

Software Licensing and Subscription by ComputerWeekly.com

August 2011 - (Free Research)
This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing. 
(ANALYST BRIEF) READ ABSTRACT |

LinkedIn Connects with DocuSign for Salesforce by DocuSign, Inc.

January 2012 - (Free Research)
Read this brief case study of LinkedIn's implementation of DocuSign and Salesforce to speed up sales deals and receive completed contracts quicker. 
(CASE STUDY) READ ABSTRACT |

DocuSign - Electronic Signature Services by DocuSign, Inc.

DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs. 
(ASP)

Why It Pays to Use Electronic Signature by DocuSign, Inc.

January 2012 - (Free Research)
This white paper describes the many benefits of electronic signatures and how your organization can implement an eSignature system into your current contract process. 
(WHITE PAPER) READ ABSTRACT |

Advanced Case Management for Smarter Energy and Utilities by IBM

October 2010 - (Free Research)
Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter. 
(WHITE PAPER) READ ABSTRACT |

Prepaid Loyalty: Fact or Fiction? by Amdocs Management LTD

September 2009 - (Free Research)
Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 20 September 2011: Download the new issue of the UK's leading technology publication, featuring in-depth analysis of the latest IT news and technology trends by ComputerWeekly.com

September 2011 - (Free Research)
In this week's Computer Weekly, we examine what reform of the UK's banks will mean for financial services IT strategies. We also look at the problems of software licensing when moving to desktop virtualisation, discuss how to make sense of cloud computing, and provide part three of our guide to business intelligence. Download the new issue now. 
(EZINE)

Best Practices in eCatalog Management by Ariba, Inc.

June 2010 - (Free Research)
At the heart of procurement systems is a catalog. Even in environments lacking automation, requisitioners consult a hard copy or customer service reps use a catalog at the other end of a phone line. Getting everyone to use the correct catalog from a preferred vendor at the contracted price will ensure that negotiated savings are actually realized. 
(WHITE PAPER) READ ABSTRACT |

Service-Oriented Architecture: Developing the Enterprise Roadmap by Burton Group

April 2008 - (Free Research)
SOA is a new way to design systems, and it is more about culture than it is about technology. 
(WHITE PAPER) READ ABSTRACT |

Centralized Data Management for Remote and Branch Office (Robo) Environments by Dell, Inc.

January 2009 - (Free Research)
Centralizing data for management enables backup systems and devices to be retired from branch environments, along with maintenance contracts and tape rotation services, for immediate dramatic cost savings. 
(WHITE PAPER) READ ABSTRACT |

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