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Effectively Balancing Speed, Quality and Cost Metrics by Citrix Online- GoToAssist
October 10, 2011 - (Free Research)
Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards.
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Harvard Business Review Article: Mastering the Management System by SAP America, Inc.
September 01, 2011 - (Free Research)
In this article, Kaplan, of Harvard Business School, and Norton, founder and director of the Palladium Group, explain how to effectively manage both strategy and operations by linking them tightly in a closed-loop management system, which comprises five stages.
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Sustainability: From Strategic Objective to Compliance Operation by HP & Intel®
December 14, 2012 - (Free Research)
This e-guide from SearchCompliance.com offers 3 lessons learned regarding compliance departments' responsibility to comply with green initiatives that haven't evolved as quickly as the business has. Inside, learn how to closely monitor compliance operation conditions that affect corporate strategy and balance resources with operational capacity.
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Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry
August 06, 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.
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In Dynamic Market, Consumer Goods Companies Rely on Manufacturing Operations Management Systems by Apriso Corporation
December 2010 - (Free Research)
To succeed in today’s competitive marketplace, consumer goods manufacturers need to pay attention to several areas including operational excellence, compliance, and supply chain synchronization. Learn how today’s powerful and cost-effective solutions, such as Apriso’s MOM offering, can provide companies with benefits in each of these areas.
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It’s Time for Maintenance 2.0 by Apriso Corporation
November 2010 - (Free Research)
This paper details why legacy maintenance systems are failing to help manufacturers meet the current challenges facing their maintenance operations. A new “Maintenance 2.0” approach that extends ERP plant maintenance and that coordinates maintenance with operations will lead to increased equipment uptime, improved compliance and lower costs.
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ISCSI SAN Boot - Simplifying Server Operations On SANS by Dell, Inc.
March 2009 - (Free Research)
Storage area networks (SAN) deliver consolidated storage and advanced storage management features. This paper explains the benefits of three different server boot operations provided by one advanced SAN configuration. It counsels that you should weigh the benefits and drawbacks of each before committing your organization's storage system to one.
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Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry
August 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.
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Speeding ETL Processing in Data Warehouses by Syncsort
August 2008 - (Free Research)
This white paper discusses how two operations in particular -- joins and aggregations -- play an integral role during preprocessing as well in manipulating and consolidating data in a data warehouse.
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Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP America, Inc.
July 2007 - (Free Research)
Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors.
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The Emergence of Service Assurance in Enterprise IT by CA Technologies.
June 2011 - (Free Research)
Forrester Consulting evaluated issues surrounding the assurance of critical business services and applications. In surveying more than 150 IT professionals, Forrester found that all of these enterprises had fundamental issues around managing the performance of these applications and business services and the underlying transactions.
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Accelerating Return on Investment through B2B Outsourcing by Crossgate
February 2010 - (Free Research)
In the past, companies relied on software, developers, and consultants to adapt internal technology to fit their business. By outsourcing B2B to integrate suppliers and operations, companies can reduce ongoing infrastructure costs, reduce the amount of staff required to perform daily tasks, and most importantly, create organizational agility.
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Changing Role of the CIO by Hewlett-Packard Limited
July 2012 - (Free Research)
Watch this brief webcast and gain insight into how the role of the CIO has evolved in the face of business relevancy. Learn the top challenges CIOs face, how to balance managing legacy IT operations with the new expectations of driving business change, and much more.
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Changing the Role of the CIO by Hewlett-Packard Company
April 2013 - (Free Research)
Watch this brief webcast and gain insight into how the role of the CIO has evolved in the face of business relevancy. Learn the top challenges CIOs face, how to balance managing legacy IT operations with the new expectations of driving business change, and much more.
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Operations Excellence in Professional Services Firms by SAP America, Inc.
December 2010 - (Free Research)
In this resource, professional service firms will find key steps they can take in order to create more innovative delivery structures and improve decision-making related to projects, talent, and client profitability.
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How to Transform Your Business - A Strategic Roadmap for Delivering Value by SAP America, Inc.
May 2012 - (Free Research)
Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
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