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Verint Solutions in Action AAA Washington: A Case Study by Verint Systems April 2008 - (Free Research) ULTRA and ULTRA analytics have equipped AAA Washington to more readily meet its compliance requirements and customer experience objectives.  (CASE STUDY) READ ABSTRACT |

Success Story: Washington County by Unitrends May 2013 - (Free Research) This two-page white paper explores how Washington County easily and affordably deployed a backup and recovery solution that ensures their data is backed up and easily recovered without added licensing fees.  (CASE STUDY) READ ABSTRACT |

Case Study: Washington Fruit by Intermec February 2013 - (Free Research) This white paper outlines Washington Fruit and Produce, Co installed a new hardware system to improve inventory management and accuracy, increase operation efficiency and increase throughput.Read on to discover how they achieved these goals by leveraging a combination of mobile computers, vehicle-mount computers, scanners, and industrial printers.  (WHITE PAPER) READ ABSTRACT |

Quantum DXi Solution Drives AAA Washington’s Backup Success by Quantum Corporation July 2010 - (Free Research) This case study examines AAA’s transition to Quantum DXi technology – both why they chose Quantum and how it was able to significantly improve their backup process.  (CASE STUDY) READ ABSTRACT |

Collaborative Learning in a Project Environment by ComputerWeekly.com April 2013 - (Free Research) This guide from ESI International explains how organisations can harness collaborative learning to drive better project management.  (ESSENTIAL GUIDE) READ ABSTRACT |

Top 10 Business Analysis Trends for 2013 by ComputerWeekly.com February 2013 - (Free Research) A global panel of experts identifies the Top 10 Business Analysis trends in 2013  (ESSENTIAL GUIDE) READ ABSTRACT |

Top 10 Project Management Trends for 2013 by ComputerWeekly.com January 2013 - (Free Research) A global panel of experts identify the top 10 trends in project management in 2013  (ESSENTIAL GUIDE) READ ABSTRACT |

Calculating Training ROI by ComputerWeekly.com October 2012 - (Free Research) This guide from ESI International offers essential tips on calculating the return on investment of your training programme.  (ESSENTIAL GUIDE)

10 Tips to Measure Training ROI by ComputerWeekly.com September 2012 - (Free Research) How do you measure the value of training to the business ? These tips will help you develop your business case.  (ESSENTIAL GUIDE) READ ABSTRACT |

The Global State of the PMO 2012 by ComputerWeekly.com May 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.    (IT BRIEFING) READ ABSTRACT |

Top 10 Project Management Trends for 2013 by ComputerWeekly.com January 2013 - (Free Research) A global panel of experts identify the top 10 trends in project management in 2013  (ESSENTIAL GUIDE) READ ABSTRACT |

The global state of the project management office by ComputerWeekly.com May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.  (IT BRIEFING) READ ABSTRACT |

Analytics Solution Center (ASC) Website by IBM November 2010 - (Free Research) The IBM Analytics Solution Center in the Washington, DC area focuses on solving the business and mission problems of public sector agencies, and the U.S. Federal government through the use of analytics. Visit this center online and see how you too can gain access to useful information, industry experts, and technology to reach your mission goals.  (INFORMATION CENTER) READ ABSTRACT |

Seamless Design and GIS Integration by Autodesk July 2008 - (Free Research) With Autodesk Map 3D and Oracle Spatial forming the core of its GIS, Tacoma's efforts have met with spectacular-and award-winning-success.  (CASE STUDY) READ ABSTRACT |

Case Study: Bellevue School District by Websense, Inc. November 2008 - (Free Research) Read this case study to learn how the Bellevue School District dramatically improved their web security and productivity by extending their security policy management and administrator controls to additional IT staff members.  (CASE STUDY) READ ABSTRACT |

7 Ways to Manage Rapid Patient Data Growth by Dell Compellent July 2010 - (Free Research) This white paper discusses seven ways healthcare IT teams can use Dell Compellent Fluid Data storage to drive efficiency, ensure high availability and protection, and readily adapt to constant change.  (WHITE PAPER) READ ABSTRACT |

The reality behind the hype: Government cloud computing by ComputerWeekly.com November 2011 - (Free Research) This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud.  (ANALYST BRIEF) READ ABSTRACT |

Gain Business Advantages through Operational Analytics: Empowering Near Realtime Decision Making by IBM June 2013 - (Free Research) In this webcast, Dr. Barry Devlin, Founder, 9sight Consulting, will discuss the business value and technological foundations of operational analytics. He'll also explore how to bridge the business need for operational analytics with technology capabilities, as well as the business drivers for immediate decision making and action taking.  (WEBCAST) READ ABSTRACT |

Andorra Telecom Increases Operational Efficiency and Improve Customer Satisfaction with Vitria’s Operational Intelligence and Exception Management Solutions by Vitria Technology, Inc. August 2011 - (Free Research) Check out this comprehensive case study to see how Vitria's Operational Intelligence and Exception Management Solutions helped Andorra Telecom increase their enterprise's customer service and operations.  (CASE STUDY) READ ABSTRACT |

Consider the User Experience and Operational Efficiency by Cisco Systems, Inc. November 2010 - (Free Research) Cisco Services presents a series of four white papers to provide a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience. The second white paper in the series covers critical knowledge areas in the successful planning and design of a medianet or media-optimized network.  (WHITE PAPER)

Driving operational excellence with predictive analytics by IBM August 2012 - (Free Research) This paper discusses the key benefits and outlines several use cases for leveraging predictive analytics to enhance operational efficiency. Discover how leading organizations are improving business visibility through fact-based decision making across core operational processes.  (WHITE PAPER) READ ABSTRACT |

Customer-Centered Innovation: Driving Operational Excellence from the Outside-In by OpenText April 2013 - (Free Research) Watch this webinar today to discover how Europ Assistance Group was able to further improve their customer-oriented culture. Find out how they improved customer service levels and operational efficiency while also delivering new business innovations that could fuel growth and higher profitability.  (WEBCAST) READ ABSTRACT |

Zero-Day Exploits and APTs: Security Requirements vs. Operational Challenges by Trusteer April 2013 - (Free Research) This webinar discusses the security and operational challenges associated with advanced malware protection and what you should consider when looking to prevent and mitigate advanced malware attacks.  (WEBCAST) READ ABSTRACT |

Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS by myDIALS Inc. December 2009 - (Free Research) This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Formalizing Operational Governance: Ensuring the Well-managed Enterprise by Vitria Technology, Inc. December 2008 - (Free Research) Operational Governance poses a significant challenge for businesses today, one that has considerable direct and indirect costs. With the advent of Vitria's Operational Governance Solution, a new class of governance is available.  (WHITE PAPER) READ ABSTRACT |

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