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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance

January 2008 - (Free Research)
Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits. 
(WHITE PAPER) READ ABSTRACT |

The State of Customer Data Integration 2012: The What, Why & How of CRM Integration by Scribe Software Corporation

August 2012 - (Free Research)
Customer data integration helps companies grow and thrive, but businesses still have a long way to go to implement customer relationship management (CRM) in a meaningful way. Check out what over 300 companies said about cloud, their CRM platforms, and customer data integration in this survey. 
(WHITE PAPER) READ ABSTRACT |

Spotlight on IT - Sustained Growth through Operational Excellence by SAP America, Inc.

July 1967 - (Free Research)
This paper-one of four function-specific papers-is based on the IT responses and follow-up interviews with technology executives who participated in the 2008 Economist Intelligence Unit operational excellence survey sponsored by SAP. 
(WHITE PAPER) READ ABSTRACT |

Driving Innovation Through Analytics by Oracle Corporation UK Ltd

February 2012 - (Free Research)
In spite of the widespread implementation of analytics, its promise of operational effectiveness has not been fully realized. This white paper examines solutions to integrate your analytic, planning, and transactional business applications systems and leverage business analytics into an intelligent business process. 
(WHITE PAPER)

The State of Service Management by SAP America, Inc.

February 2013 - (Free Research)
View this document to learn more about the current state of the service enterprise and the goals and investments prioritized by service leaders. It also displays performance benchmarks of leading service organizations and other factors that contribute to best-in-class performance. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Buying Your BI Solution from Your ERP Vendor: Strategic Business Enabler or IT Convenience? by IBM

October 2009 - (Free Research)
This presentation transcript explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare

November 2007 - (Free Research)
Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market. 
(ANALYST REPORT) READ ABSTRACT |

IT as a driver of M&A success by ComputerWeekly.com

March 2012 - (Free Research)
IT considerations are not given adequate attention or rigour in the due diligence prior to mergers and acquisitions, this report from Ernst & Young reveals. 
(IT BRIEFING) READ ABSTRACT |

State of the Portal Market by Oracle Corporation

January 2009 - (Free Research)
The focus of this paper is to provide readers a comprehensive understanding of real-world deployment practices, trends and ROI anecdotes for enterprise portal technologies. 
(WHITE PAPER) READ ABSTRACT |

Forrester Research: Improving Application Deployments - How an Application Delivery Architecture Can Help Businesses Overcome Deployment Challenges by F5 Networks

August 2007 - (Free Research)
Today's businesses must operate in a drastically changing environment. Forrester found most companies are not well equipped to reorient IT as a critical driver of top line success. This report showcases the results of an April 2007 Forrester survey. 
(WHITE PAPER) READ ABSTRACT |

Symantec SMB Threat Awareness Poll by Symantec Corporation

November 2011 - (Free Research)
Symantec conducted its SMB Threat Awareness Poll in September 2011, asking 1,900 SMBs how familiar they are with threats, and what they are doing to protect themselves. This white paper features the results of this survey, and provides best practices and recommendations to help your organization's data stay secure. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Mainframe Rehosting with Oracle Tuxedo: Accelerating Cost Reduction and Application Modernization by Oracle Corporation UK Ltd

March 2009 - (Free Research)
The backlog is the number-one hurdle to effectiveness for CIOs followed by inadequate budgets and a shortage of time for strategic thinking and planning, reports “The State of the CIO 2006” survey by CIO Magazine. For IT executives managing mainframe applications, these issues are all too familiar. After all, the average Fortune 100 company... 
(WHITE PAPER) READ ABSTRACT |

Considering Software Licensing and Entitlement Management: SafeNet's Life-Cycle Approach by SafeNet, Inc.

July 2010 - (Free Research)
As a continuation of prior research, this white paper, commissioned by SafeNet, discusses IDC's findings on the best practices for the deployment of software licensing and entitlement management technologies. 
(WHITE PAPER) READ ABSTRACT |

Oracle Business Intelligence Foundation Suite by Oracle Corporation

January 2011 - (Free Research)
This paper is written for BI technical professionals and provides an in-depth overview of the Oracle BI Foundation Suite functional capabilities and technical architecture. 
(WHITE PAPER) READ ABSTRACT |

Oracle Business Intelligence Foundation Suite by Oracle Corporation UK Ltd

January 2011 - (Free Research)
This paper is written for BI technical professionals and provides an in-depth overview of the Oracle BI Foundation Suite functional capabilities and technical architecture. 
(WHITE PAPER)

Comprehensive Business Intelligence Market Study: Summary Results from the BI Survey 7 by MicroStrategy Incorporated

June 2008 - (Free Research)
The BI Survey 7, the leading independent survey of real-world BI implementations, provides unique, statistically significant insight into actual BI implementations and customer experiences with various BI products. 
(WHITE PAPER) READ ABSTRACT |

Expanding BI's role by including Predictive Analytics by SAP

June 2009 - (Free Research)
In today's economic downturn, organizations are looking for ways to improve the way they do business, to keep ahead of the competition, and to grow revenue. With reduced funding for new initiatives, it can be difficult to meet these objectives. Read on to learn how expanding your business intelligence with predictive analysis can help. 
(WHITE PAPER) READ ABSTRACT |

Ensuring brand-building customer experiences with inContact ECHO survey software by inContact

January 2011 - (Free Research)
This featured white paper sponsored by inContact looks at new innovative ways to improve the customer experience through CRM software and best practices. 
(WHITE PAPER) READ ABSTRACT |

Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions

April 2008 - (Free Research)
In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their... 
(WHITE PAPER) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

Virtualization Management Survey Report: Key Findings by Focus

August 2009 - (Free Research)
This FOCUS report of key findings presents the highlights of an end-user survey conducted in April 2009, outlining the current state of virtualization adoption, pain points, barriers to expansion, and management requirements. 
(ANALYST REPORT) READ ABSTRACT |

Saving At-Risk Customers and Revenue Through Survey Action Management by MarketTools, Inc.

November 2009 - (Free Research)
Read this white paper to understand what Survey Action Management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty. 
(WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
(WHITE PAPER) READ ABSTRACT |

Extraprise CRM Support Survey Report by Extraprise Group, Inc.

August 2008 - (Free Research)
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008. 
(WHITE PAPER) READ ABSTRACT |

Master Data Management Projects in Practice - An Information Difference Research Study by Talend

December 2009 - (Free Research)
Organizations are often turning to Master Data Management as a key enabler in improving the timeliness, quality and reliability of BI with the ultimate goal of improving business performance. This survey report presents recommendations on the "do and don't" of MDM as well as some findings on the use of open source and manual coding in MDM projects. 
(WHITE PAPER) READ ABSTRACT |

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