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EMA Analyst Report: Enabling Real-World Business Transformation through IBM Service Management by IBM

October 01, 2009 - (Free Research)
Visit this information center and find out how smarter technology can result in gains in efficiency, business alignment and risk management strategies. 
(INFORMATION CENTER)

Five best practices for deploying a successful service-oriented architecture: Leveraging lessons learned from the IBM Academy of Technology by IBM

February 13, 2009 - (Free Research)
Check out this white paper to learn about the five best practices for deploying successful SOA and see rapid return on your investment. 
(WHITE PAPER) READ ABSTRACT |

The Value of PowerVM Workload Partitions: New Virtualization Options in IBM AIX v6.1 by IBM

January 16, 2009 - (Free Research)
This white paper from the Sageza Group, Inc. explains why Workload Partitions (WPARs) are a more cost-effective way to meet the needs of your organization. 
(WHITE PAPER) READ ABSTRACT |

Reduce your Data Storage Footprint and Tame the Information Explosion by IBM

March 03, 2011 - (Free Research)
This paper explains how IBM Tivoli’s flagship products can help you build a smarter storage infrastructure that scales to meet your evolving business requirements. Continue reading to learn how to reduce your storage footprint and tame the information explosion. 
(WHITE PAPER) READ ABSTRACT |

Integrated service management and cloud computing:More than just technology best friends by IBM

September 01, 2010 - (Free Research)
This paper defines key aspects of integrated service management and cloud computing and describes their symbiotic relationship. 
(WHITE PAPER) READ ABSTRACT |

IBM Service Management for the Intelligent Utility Network by IBM

December 06, 2010 - (Free Research)
The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started. 
(WHITE PAPER) READ ABSTRACT |

What is IBM Service Management? by IBM

December 03, 2010 - (Free Research)
Read on for a breakdown of IBM Service Management’s components and learn what questions should be asked to determine if it may benefit your organization. 
(ASSESSMENT TOOL) READ ABSTRACT |

Integrated Service Management: Visibility. Control. Automation. by IBM

December 03, 2010 - (Free Research)
With Integrated Service Management, organizations gain visibility, control and automation across organizational and infrastructure boundaries, making it possible to have an end-to-end view of a business service, effectively manage risk and compliance, and fundamentally change the economics of service delivery—all in support of business objectives. 
(BROCHURE) READ ABSTRACT |

IBM Service Management for Communication Service Providers by IBM

October 22, 2010 - (Free Research)
This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business. 
(DEMO) READ ABSTRACT |

IBM Service Management: Visibility. Control. Automation by IBM

June 25, 2009 - (Free Research)
This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value. 
(BROCHURE) READ ABSTRACT |

IBM Service Management and MRO Software Maximo-synergies, Convergence and Roadmap by IBM

February 13, 2009 - (Free Research)
The integration of MRO Software and Tivoli is a blending of the strengths of the two technologies to deliver a one-of-a-kind integration platform for asset management and service management. 
(WHITE PAPER) READ ABSTRACT |

Creating and Managing Value with IBM Tivoli Service Management Center for System z by IBM

October 27, 2008 - (Free Research)
Read this white paper to learn how IBM Tivoli Service Management Center for System z can help you reduce the overall cost of IT by transforming your data centre from a reactive, resource focus to a business-driven, proactive service. 
(WHITE PAPER) READ ABSTRACT |

Master the Management Challenges of Your Virtualized Environment with IBM Service Management Solutions by IBM

July 08, 2009 - (Free Research)
While virtualization can enable more efficient infrastructures, it does not address the single largest cost element for most data centers—the labor to manage this environment. Read the white paper to find out how IBM Service Management Solutions can help you implement and manage your virtualized environment. 
(WHITE PAPER) READ ABSTRACT |

IBM Tivoli Service Request Manager White Paper by IBM

January 15, 2010 - (Free Research)
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper. 
(WHITE PAPER) READ ABSTRACT |

Service Management Virtual Simulation (tool) by IBM

December 07, 2009 - (Free Research)
Check out this virtual forum to access papers and podcasts pertaining to dynamic infrastructure solutions from IBM. 
(RESOURCE CENTER)

The New Face of IT Service Management: Aligning Business, Development and Operations Teams for Strategic Advantage by IBM

February 13, 2009 - (Free Research)
This research shows that a lack of trust in IT's ability to deliver business value is one of the biggest hurdles that enterprises face in bringing IT and business closer together. 
(WHITE PAPER) READ ABSTRACT |

Business Intelligence In the Corporate Finance Environment: Productivity Gains Associated with Data Agnostic BI Solutions by IBM

December 20, 2010 - (Free Research)
Read this paper to learn how organizations with highly-complex organizational structures will find an application independent business intelligence strategy more effective than BI tools that come bundled in ERP applications. 
(WHITE PAPER) READ ABSTRACT |

IBM Global CIO Study - Implications for IT Managers by IBM

December 21, 2009 - (Free Research)
Recognizing that successful IT innovation requires deep involvement with the business overall, CIOs increasingly help set business strategy, use IT to enable business flexibility, and help corporations meet enterprise-wide goals. Learn what this means to IT managers, operations managers, development managers, strategy and architecture leaders. 
(WHITE PAPER) READ ABSTRACT |

Identify and Leverage Your Existing Service Life Cycles by IBM

December 03, 2010 - (Free Research)
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives. 
(WHITE PAPER) READ ABSTRACT |

Securing Web Services and Service-Oriented Architectures with Oracle Web Services Manager 11g by Oracle Corporation

June 29, 2012 - (Free Research)
While web services offer extraordinary value to a company, they are not free of challenges – especially when it comes to security and management. Read this white paper to learn how the Oracle Web Services Management (WSM) is equipped with the capabilities to help you tackle web-services-based SOA security and management issues. 
(WHITE PAPER) READ ABSTRACT |

Data Warehousing and Business Intelligence for IBM System z by IBM

March 18, 2011 - (Free Research)
In this paper you will read about how IBM offers not only a flexible, scalable, cost-effective mainframe platform - the IBM System z™ - but also delivers a portfolio of innovative business intelligence and data warehousing solutions for the mainframe. 
(WHITE PAPER) READ ABSTRACT |

From Fear to Value: CIO strategies for propelling business through the economic crisis by IBM

March 17, 2009 - (Free Research)
Your aspiration: As a CIO, drive change, innovation and efficiency to help build a smarter enterprise that will prosper amidst global competition. Your daily challenge: As a CIO, deliver business results faster and better–with less. This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis. 
(WHITE PAPER) READ ABSTRACT |

CloudBurst Technical Demonstration by IBM

September 08, 2009 - (Free Research)
The IBM CloudBurst Family is a line of pre-integrated service delivery platforms including hardware, storage, networking, virtualization, and service management software, which will enable you to create a private cloud environment. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Master the Management Challenges of Your Virtualized Environment with IBM Service Management Solutions by IBM

June 30, 2011 - (Free Research)
To cut costs while continuing to meet service level objectives, organizations of all sizes are initiating projects based on strategies to simplify IT, consolidate resources, and increase energy efficiency. One of the technologies many organizations are leveraging to meet these goals is virtualization. 
(WHITE PAPER) READ ABSTRACT |

Creating a Dynamic Infrastructure through Virtualization by IBM

October 21, 2010 - (Free Research)
For many organizations, up to seventy percent of the overall IT budget is dedicated merely to maintaining the operational status quo—leaving only thirty reserved for development. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

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