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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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Foglight - Application Management to Unify IT and the Business by Dell Software.
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more...
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Cricket Communications Turns to Splunk for Assuring Automated Service Management by Splunk

February 09, 2012 - (Free Research)
Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system. 
(WHITE PAPER) READ ABSTRACT |

Strategies for Choosing A SaaS-Based I.T. Service Management Solution by BMC Software, Inc.

April 05, 2011 - (Free Research)
The choice on how best to consume software - whether on-premises or through a Software as a Service (SaaS) model - is based on your specific requirements at different points in your business and organizational lifecycles. Check out this white paper to learn more. 
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Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs by BMC Software, Inc.

June 15, 2009 - (Free Research)
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..” 
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Advancing operational agility through converged infrastructure by Dell, Inc. and Intel®

June 04, 2013 - (Free Research)
This white paper presents the Dell Active Infrastructure family of converged infrastructure solutions that provide advanced operational agility to meet the demands of today's business environments. 
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Unlock the Hidden IT Opportunities in Troubled Economic Times by BMC Software, Inc.

June 15, 2009 - (Free Research)
IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and... 
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Seven Ways ITIL Can Help You in an Economic Downturn by BMC Software, Inc.

June 15, 2009 - (Free Research)
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and... 
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Dell PowerEdge Energy Smart Servers -- The Smart Choice for Optimizing your Data Center by Dell, Inc. and Intel®

May 09, 2008 - (Free Research)
Dell's end-to-end approach helps customers worldwide solve their power and cooling challenges and meet the demands of business growth with industry-standard solutions. They offer solutions you can deploy right now, as well as the right mix of tools, partnerships, and services to help you get the most from your existing infrastructure. 
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Hybrid IT Service Management: A Requirement for Virtualization and Cloud Computing by FrontRange Solutions Inc.

October 31, 2012 - (Free Research)
This white paper presents the importance of ITSM as a well-established approach for managing IT that places corporate needs ahead of more technically defined, device or component-centric management methods. 
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Enabling VDI Success: Dell EqualLogic unified storage with Vmware View by Dell, Inc. and Intel®

June 07, 2013 - (Free Research)
This white paper presents a solution to the storage complexities of deploying VDI technologies. 
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A Unified Approach to Managing the Virtual Infrastructure by Forsythe

November 23, 2009 - (Free Research)
Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy. 
(WHITE PAPER) READ ABSTRACT |

Realizing the Promise of Storage Virtualization: Where Does Storage and Data Virtualization Live? by Forsythe

November 20, 2009 - (Free Research)
This whitepaper will discuss how the push for continued virtualization and the "cloud"- along with a consolidated view that manages the infrastructure - is quickly becoming a reality due to market and end-user demand. You'll also learn what questions to ask yourself to assist in creating an organizational strategy for the best management approach. 
(WHITE PAPER) READ ABSTRACT |

The Tangible Value of Virtualization by Dell, Inc. and Intel®

May 29, 2009 - (Free Research)
Read this article to learn how Dell has developed adaptive power management and worked with VMware to develop ways to autonomically and proactively power-down underutilized systems during off-peak times. 
(WHITE PAPER) READ ABSTRACT |

eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost by HP

October 28, 2009 - (Free Research)
Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it. 
(EBOOK) READ ABSTRACT |

Connecting the Clouds: Best Practices for Integrating IT Service Management by BMC Software, Inc.

October 08, 2013 - (Free Research)
This whitepaper covers creating a corporate-wide integration strategy for Software-as-a-Service that meets business needs and improves your quality of service. 
(WHITE PAPER) READ ABSTRACT |

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management by newScale, Inc.

May 03, 2010 - (Free Research)
This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud. 
(WHITE PAPER) READ ABSTRACT |

Hybrid IT Service Management by FrontRange Solutions Inc.

June 28, 2013 - (Free Research)
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. 
(VIDEO) READ ABSTRACT |

Market Overview: SaaS IT Service Management Tools by BMC Software, Inc.

February 21, 2013 - (Free Research)
This white paper details how to make sure you are selecting the right ITSM tools for your organization. 
(WHITE PAPER) READ ABSTRACT |

The Perfect Combo: ITIL, I.T. Service Management, and Social Media by BMC Software, Inc.

August 20, 2012 - (Free Research)
Access this white paper to discover how your service desk can facilitate higher levels of productivity for end users with the integration of social media. Help your business gain improved service delivery and support, as well as improved overall customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge

January 2006 - (Free Research)
This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. 
(WHITE PAPER) READ ABSTRACT |

Roadmap for Effective Performance Monitoring at a Reduced Cost by Neustar®

February 2010 - (Free Research)
This document provides a roadmap for web delivery teams to reduce operational expenditures, and shows how to improve the effectiveness of critical information required for decision-making for Internet services. 
(WHITE PAPER) READ ABSTRACT |

How to Implement Change Management Processes and Ensure a Successful ITSM Project by OnX USA LLC

May 2011 - (Free Research)
All IT organizations face the constant and sometimes contradictory struggle to improve both the efficiency and quality of the IT services they provide. In this e-guide from SearchDataCenter.com, our experts share 10 considerations to keep in mind when implementing change management processes. 
(EGUIDE) READ ABSTRACT |

Application Visibility: The Root of Good Service Management by Riverbed Technology, Inc.

December 2012 - (Free Research)
This guide highlights some best practices for managing your services and how to enhance your existing tools to provide a more effective network and application visibility. 
(WHITE PAPER) READ ABSTRACT |

ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc.

January 2012 - (Free Research)
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations. 
(EGUIDE) READ ABSTRACT |

Leveraging the Power of the Peloton to Lead Change by Global Knowledge

July 2013 - (Free Research)
This white paper combines the concept of the peloton with one of the most widely accepted approaches for enabling change in organizations: John P. Kotter's 8 Steps for Enabling Change. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Global Business Xchanging Shares Results of Proactive IT Operations Implementation by BMC Software, Inc.

March 2010 - (Free Research)
This presentation transcript explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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