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If You Teach a Customer to Fish: The Power of Web Self-Service by Epicor Software Corporation November 2008 - (Free Research) This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.  (WHITE PAPER) READ ABSTRACT |

Securing the Organization: Creating a Partnership between HR and Information Security by ISC2 September 2008 - (Free Research) The goal of this white paper is to help Human Resource professionals understand the full scope of the growing information security profession and how it affects every aspect of an organization.  (WHITE PAPER) READ ABSTRACT |

So Long to Conventional Wisdom Around Database Migration by SAP America, Inc. September 2012 - (Free Research) Take a few minutes to read this brief resource and discover why it might be time for a new DBMS in your organization. You'll learn three major changes that DBMS's have gone through, key reasons for changing out a DBMS, and the benefits your organization can yield from a switch.  (WHITE PAPER) READ ABSTRACT |

Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc. October 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage.  (WHITE PAPER)

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.  (WHITE PAPER) READ ABSTRACT |

Top 10 Data Mining Mistakes by SAS Institute Inc. April 2010 - (Free Research) In the following paper, we briefly describe, and illustrate from examples, what we believe are the “Top 10” mistakes of data mining, in terms of frequency and seriousness. Most are basic, though a few are subtle. All have, when undetected, left analysts worse off than if they’d never looked at their data.  (WHITE PAPER) READ ABSTRACT |

Improve Organizational Communications by Cisco Systems, Inc. October 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.  (WHITE PAPER)

Is Time to Market King? by IBM November 2011 - (Free Research) The common thread of successful software development is enabling collaboration in context - making the process transparent so stakeholders remain informed and empowered to contribute. Once this thread is established, technology can be implemented that provides the glue for stakeholders to collaborate and meet their time to market or goals.  (WHITE PAPER) READ ABSTRACT |

Professional Services White Paper: Growth Strategies in Uncertain Times by Microsoft Dynamics June 2008 - (Free Research) In uncertain economic times, professional service companies can win by focusing on the basics, such as building lasting client relationships.  (WHITE PAPER)

Endpoint Security: Anti-Virus Alone is Not Enough by Lumension April 2012 - (Free Research) Consult this white paper now to find an analysis of current endpoint security measures and discover the limitations and vulnerabilities of using anti-virus software as a strategy for endpoint defense. Keep your endpoints secure from evolved attacks – read on now to get started.  (WHITE PAPER) READ ABSTRACT |

Don't sweat assets, liberate them! by ComputerWeekly.com October 2012 - (Free Research) Analysts Clive Longbottom and Rob Bamforth look at the benefits of IT lifecycle management (ITLM)  (ANALYST REPORT) READ ABSTRACT |

How to tackle identity management and federated identity by ComputerWeekly.com November 2010 - (Free Research) The majority of user authentication schemes today still use userid and password. The burden to users of managing large numbers of userids and passwords has led to proposals for Federated Identity systems, where a single set of credentials can be used to authenticate with several organisations, which have agreed to work together as a federation.  (WHITE PAPER) READ ABSTRACT |

E is for Endpoint - 6 Strategies for Highly Effective IT Pros by Lumension January 2012 - (Free Research) Endpoint security now requires a new way of thinking that goes beyond just battling threats to actually enable operational improvement. Read this whitepaper to learn the six steps you need to think different about endpoint security.  (WHITE PAPER) READ ABSTRACT |

10 Ways Malicious Code Reaches Your Private Network by Global Knowledge July 2010 - (Free Research) As of 2010, there are nearly three million unique forms of known malicious code, and thousands of new ones are discovered daily. The risk of being infected is greater than ever. The following are 10 common ways malicious code reach your private network that you need to be aware of.  (WHITE PAPER) READ ABSTRACT |

The new need for BI speed: Strategies, technologies and best practices for delivering real-time BI analytics by Tableau Software September 2011 - (Free Research) In this eBook, you'll get an overview of real-time BI plus insight and advice on planning and executing a real-time BI strategy.  (EBOOK)

Solution Brief: Five IT Projects for Business Agility by IBM July 2011 - (Free Research) This white paper discusses taking a pro-active approach to business agility. Learn how this strategy can create "operational dexterity" to deal with changing conditions and business complexity, as well as drive innovation by encouraging growth and flexibility.  (WHITE PAPER) READ ABSTRACT |

Virtualizing Microsoft Exchange Server by SearchExchange.com May 2013 - (Free Research) Check out this expert handbook that will help you cut through the biases about various platforms and enable you to pick the best solution to virtualize your Exchange Servers.  (EGUIDE) READ ABSTRACT |

Cisco Virtual Networking: Extend Advanced Networking for Microsoft Hyper-V Environments by Cisco Systems, Inc. January 2012 - (Free Research) This solution overview explores four key issues that often accompany virtualization and describes two options for addressing them. Learn how to leverage Hyper-V to reduce operational complexity and extend security across your virtual environment.  (PRODUCT OVERVIEW) READ ABSTRACT |

The Desktop Transformation Project Virtual Desktops – Demystified by Matrix42 June 2011 - (Free Research) Desktop virtualization has become a viable and cost justifiable alternative to the standard, physical laptop/desktop system. Review this white paper and learn the technical basics of this initiative along with the expected benefits this environment can bring to your organization.  (WHITE PAPER) READ ABSTRACT |

The Rise of Collaboration in the Budgeting Process by Tagetik Software June 2010 - (Free Research) Learn how companies can use social software in combination with Business Intelligence applications to improve decision-making in key business processes.Watch this webcast presented by Tagetik, Microsoft and featuring Gartner as new collaboration strategies and methodologies for budgeting and forecasting are introduced.  (WEBCAST) READ ABSTRACT |

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation March 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.  (WHITE PAPER) READ ABSTRACT |

The Great Debate: Buy Versus Build by Oracle Corporation June 2009 - (Free Research) This white paper explores the relative pros and cons of deploying pre-built analytic applications from Oracle versus building a custom data warehouse against Oracle E-Business Suite, PeopleSoft, Siebel or similar systems.  (WHITE PAPER) READ ABSTRACT |

Information Security Magazine – December 2010: Understanding the Data Accountability and Trust Act by Information Security Magazine December 2010 - (Free Research) This month’s issue of Information Security magazine takes you deep inside the Data Accountability And Trust Act (DATA), pending legislation that could reshape the national privacy landscape and impact the way enterprises and midmarket companies architect their security operations.  (EZINE)

Moving Toward a Virtual Data Center by Datalink and NetApp June 2011 - (Free Research) This exclusive resource describes how virtualization can benefit your data center and addresses both public and private cloud strategies.Learn about the many challenges IT pros face and access the necessary steps in the evolution to a cost-effective and efficient virtual data center.  (WHITE PAPER) READ ABSTRACT |

Top five tips for avoiding automation mistakes by Cisco Systems, Inc. June 2011 - (Free Research) Automation is sometimes seen as a cure-all for IT departments looking to cut costs, but IT pros who implement this technology need to be sure they apply it correctly to really save money. Find out which mistakes are common when it comes to implementing automation.  (EBOOK) READ ABSTRACT |

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