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		Actuate Performancesoft Suite: Performance Management Solution by Actuate Corporation.. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate Corporation..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..

Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research September 2003 - (Paid) A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

How Does Your IT Help Desk Measure Up? by Citrix Online-GotoAssist July 2008 - (Free Research) Effective and efficient IT operations are the “table stakes” for IT-business groups’ relationships -- they’re taken for granted by user groups but are glaring when absent.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation July 2008 - (Free Research) Operational data governance is the process of evaluating data to see if data effectively satisfies the organization’s business needs. This is measured with a “data quality scorecard”, a management tool for monitoring organizational performance.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Operational Performance Management 101: Everyone Measures KPIs by Actuate Corporation. May 2008 - (Free Research) View this webinar to learn how Operational Performance Management provides the framework necessary to align different parts of an organization using proven methodologies and techniques to ensure individual business units are performing.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

6 Simple Solutions for Measuring Marketing Performance by Aprimo, Inc. June 2008 - (Free Research) EMM delivers to a future vision where marketing has one platform like the operational backbone of a company which uses ERP or a sales/services organization which uses CRM.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Quest MessageStats™ by Quest Software, Inc Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Information Quality Protection and Assessment by Datanomic. A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Assessing the potential business impact of operational data quality by Pitney Bowes Group 1 Software March 2008 - (Free Research) In this expert Webcast with Dave Loshin, president of Knowledge Integrity, learn how to assess the value of operational data quality and make data quality an enterprise-wide capability.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

The Essential Guide to Continuous Improvement Programs in Consumer Products Manufacturing by CDC Software - CDC Factory (E-mail this company) June 2007 - (Free Research) Today’s challenging business environment is driving more consumer products manufacturers to explore continuous improvement (CI) and operational excellence programs. This paper examines common obstacles that hamper continuous improvement programs of consumer products manufacturers along with practical advice on how to address these challenges.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IP Phone Applications Provide a Recipe for Success - An Article from IQ Magazine by Cisco Systems, Inc November 2008 - (Free Research) Read this paper to learn how, a Subway sandwich franchisee used network applications on IP phones to increase efficiency and motivate employees. Discover how a new card management and staffing outcall applications alone saved about $500,000 the first year.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Emerging Best Practices for Carrier IP Transformation by Alcatel Lucent August 2008 - (Free Research) This vendor white paper – prepared by Alcatel-Lucent – identifies emerging best practices for planning, implementation, migration, and operations based on hands-on experience with IP Transformation initiatives across the globe.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business Intelligence Services and Solutions by Accenture. Accenture brings together a deep understanding of the business and technology dimensions of an organization to harness information to improve decision-making, financial management, regulatory compliance and customer service.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Transaction Perspective: Online Business Transaction Performance by Keynote Systems Transaction Perspective consistently measures Web performance and availability across all major Internet backbones, from both inside and outside the firewall, and across third-party infrastructure and applications. Transaction Perspective provides performance and availability measurements for subscribed URLs and transactions 24 hours a day.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Assessing the Potential Business Impact of Operational Data Quality IT Briefing by Pitney Bowes Group 1 Software August 2008 - (Free Research) Explore data quality impacts, how data quality relates to business issues, and how to integrate data quality monitoring into operational systems.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Extend Workflow and Automation - Taking Process Automation to the Limit by Opalis Software, Inc. June 2008 - (Free Research) The newest release of Opalis Integration Server version 5.5continues to extend the capabilities of workflow automation and integration. Read this paper to learn about the first IT process automation executive dashboard to deliver end-to-end automation.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Streaming Perspective: Hosted Streaming Quality Measurement by Keynote Systems Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for MiFID Compliance by Tripwire Inc August 2008 - (Free Research) This white paper describes the major categories of security requirements and compliance under MiFID and how they relate to Tripwire.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

California Institute for Telecommunications and Information Technology (Calit2) Uses Kognitio WX(2) for CAMERA Project by Kognitio July 2007 - (Free Research) In this case study Calit2 and Cyberinfrastructure for Advanced Marine Microbial Ecology Research and Analysis (CAMERA) develop a cost-effective, high-performance environment where researchers have unlimited access to the existing genomics data.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Roundup of Business Intelligence and Information Management Research, 1Q08 by Actuate Corporation. July 2008 - (Free Research) This document provides a roundup of 1Q08 (and some earlier) research and toolkits for IT leaders on the topic of business intelligence (BI) and information management.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Delivering supply chain excellence by IBS, International Business Systems April 2008 - (Free Research) This document concentrates on IT’s contribution to Supply Chain Execution and Management.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ADERANT Expert by Aderant ADERANT Expert is the legal industry’s first truly integrated practice management system based on Microsoft .NET technologies, providing law firms with comprehensive functionality for financial management, business intelligence, matter management, and practice automation.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ITIL, the IT Service Catalog, and Service Level Management by newScale, Inc. October 2008 - (Free Research) This webinar will give you practical guidance on how an IT organization could better serve its customers. Learn how to define and standardize your services with a Service Catalog and set customer expectations through Service Level Management (SLM)…  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Best Practices: Blazing Fast Web Site Infrastructure by Akamai Technologies. September 2008 - (Free Research) This document explains best practices for infrastructure and about jointly developing and executing ongoing performance management strategy with the application development professionals.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IDC White Paper: CA ESP Workload Automation Software: Measuring Business Impact and ROI by CA. April 2008 - (Free Research) This IDC White Paper presents the results of an IDC study, sponsored by CA originally Cybermation), to quantify the financial benefits of using CA ESP Workload Automation products.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Visibility and Control to Monitor and Measure Project Performance by Telelogic, An IBM Company Telelogic Dashboard™, a decision-making dashboard for project management, gives project managers quick insight into project risk, status, and trends by automating the collection, analysis, and reporting of measurement data from Telelogic Change™ and Telelogic DOORS®.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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