The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Accelerating Return on Investment through B2B Outsourcing by Crossgate February 18, 2010 - (Free Research) In the past, companies relied on software, developers, and consultants to adapt internal technology to fit their business. By outsourcing B2B to integrate suppliers and operations, companies can reduce ongoing infrastructure costs, reduce the amount of staff required to perform daily tasks, and most importantly, create organizational agility.  (WHITE PAPER) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com April 22, 2013 - (Free Research) The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends.  (IT BRIEFING) READ ABSTRACT |

Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG January 23, 2009 - (Free Research) This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment.  (WHITE PAPER) READ ABSTRACT |

Switzerland’s number two mobile player transforms its business model by focusing on its core business and increasing its operational efficiency by Alcatel-Lucent November 02, 2009 - (Free Research) Orange Switzerland turns to Alcatel-Lucent’s Network Outsourcing solution to increase operational efficiency of its network management, ensure and increase network quality, and focus on its core business with impressive results. Read this case study to learn more about the advantages of outsourcing network management.  (CASE STUDY) READ ABSTRACT |

F&A Video: Discover the formula for better business outcomes by Hewlett-Packard Company March 26, 2013 - (Free Research) In this quick video, learn how the right finance and administration (F&A) outsourcing partner can help your organization better manage operational complexity, transform F&A processes, support better decision-making and business growth, and more.  (VIDEO) READ ABSTRACT |

Automated, Standardized, and Private Cloud Management by Novell, Inc. October 21, 2010 - (Free Research) This iView describes the types of operational changes IT teams need to make in order to benefit from the promise of private-cloud architectures, and identifies a key set of capabilities and attributes to look for when considering management tools to help implement, automate, and operate these environments.  (TRANSCRIPT) READ ABSTRACT |

Cloud Computing Gaining Momentum as Banks Seek Alternative Outsourcing Arrangements by Hewlett-Packard Company January 25, 2013 - (Free Research) This resource discusses the advantages the financial industry stands to gain by utilizing cloud services in Asia over traditional outsourcing, such as data security and data sovereignty.  (WHITE PAPER) READ ABSTRACT |

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.  (WHITE PAPER) READ ABSTRACT |

How to Make Indirect Procurement Outsourcing Work Effectively by SAP America, Inc. March 2010 - (Free Research) Consider how procurement outsourcers have helped customers improve strategic sourcing, contract negotiations and operational procurement. Yet they need to connect these areas with integrated, sourcing-to-settlement procurement processes by providing customers with standard processes and platforms.  (WHITE PAPER) READ ABSTRACT |

Achieve Your Vision for Growth: Credit Services for EMEA by Hewlett-Packard Company August 2010 - (Free Research) This resource describes how the right financial service partner can help you reduce costs, manage credit risk, decrease capital expenditure, and more. See if an outsourcing strategy meets your business needs by reading on to learn more now.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 5 February 2013: The third dimension – the innovation opportunity from 3D printing by ComputerWeekly.com February 2013 - (Free Research) In this week's Computer Weekly, as the cost of 3D printing technology falls, the opportunity for innovation for IT leaders is growing. The rise of big data has created a new role – data scientist; we find out what they do. And government COO Stephen Kelly talks about the reform of Whitehall IT. Read the issue now.  (EZINE) READ ABSTRACT |

HRO Innovation: Building Blocks to Derive Full Value by SAP America, Inc. July 1967 - (Free Research) In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managers—at large companies on how to improve the value derived from human resources outsourcing.  (WHITE PAPER) READ ABSTRACT |

Protecting Your Applications from Backdoors: How Static Binary Analysis Helps Build High-Assurance Applications by Veracode, Inc. May 2010 - (Free Research) Backdoors pose operational risk to software that is too significant for organizations to ignore. Binary-level application testing (also called compiled-code analysis) makes it possible to examine the entire application in its final “as delivered” form. Read this white paper to learn more about protecting applications from backdoor vulnerabilities.  (WHITE PAPER) READ ABSTRACT |

How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc. January 2011 - (Free Research) VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.  (WHITE PAPER) READ ABSTRACT |

Choosing the Right Enterprise Network Management Solution by SolarWinds, Inc. November 2009 - (Free Research) This EMA white paper is meant to serve as a guide to help decision makers purchasing or re-assessing their existing network management solutions. This paper discusses the challenges and the most widely available solution providers and how these tools can help achieve and deliver both reliability and performance on enterprise networks.  (WHITE PAPER) READ ABSTRACT |

The Cloud: Time for Delivery by ComputerWeekly.com February 2012 - (Free Research) This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’  from suppliers pushing products rather than business solutions.  (ESSENTIAL GUIDE) READ ABSTRACT |

Making Data Work: Addressing Data Quality at the Enterprise Level by Informatica January 2008 - (Free Research) Achieving and maintaining high-quality data are critical to efficient IT and business operations, as well as to the success of strategic business initiatives and to your company's long-term competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Cloud: Scaling to succeed in new business models by ComputerWeekly.com May 2012 - (Free Research) <p><strong>High-tech companies face challenges keeping pace with new</strong> <strong>cloud-based business models, this study from Accenture reveals.</strong></p>  (IT BRIEFING) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc. November 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.  (WHITE PAPER) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com August 2012 - (Free Research) This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies.  (IT BRIEFING) READ ABSTRACT |

Presentation Transcript: Strategies for Creating a Secure and Flexible Hybrid Cloud Environment by Layered Tech April 2010 - (Free Research) This transcript of the "Strategies for Creating a Secure and Flexible Hybrid Cloud Environment" webcast explores the trend toward hybrid cloud computing. Gain insight into how it integrates the benefits of both virtualization and dedicated servers.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Invoicing and Workflow: Integrating Process Automation to Enhance Operational Performance by Kofax, Inc. February 2013 - (Free Research) This white paper presents the findings of a research study conducted to identify what differentiates successful accounts payable operations from those that are underachieving. Read now to learn how automating these processes can reduce labor costs while improving effectiveness.  (WHITE PAPER) READ ABSTRACT |

Intelligent Workload Management: Opportunities and Challenges by Novell, Inc. October 2010 - (Free Research) This white paper discusses why virtualization and cloud initiatives are putting so much pressure on workload management and security requirements and describes how emerging intelligent workload management approaches can potentially streamline operations.  (WHITE PAPER) READ ABSTRACT |

Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up by Egenera November 2010 - (Free Research) At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.  (WHITE PAPER) READ ABSTRACT |

Savvis speeds up time-to-market for new cloud services by Hewlett-Packard Limited March 2013 - (Free Research) This case study follows one organization as they deploy HP's Business Server Automation platform to improve operational efficiencies and reduce time-to-market for new services through an IaaS model. Discover the results they achieved and how your enterprise could similarly benefit from this cloud strategy.  (CASE STUDY) READ ABSTRACT |

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