Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 

Lakeview Medical Center needed to optimize their IT environment to combat data center infrastructure challenges. CDW helped them put VMware to work consolidating their servers and providing a more efficient environment. Read this quick case study to learn how they reduced backup times, improved response times, and reduced cost of ownership. 

The calibration method described in this article can be applied to any analog measurement such as pressure, amperage, weight, length or force. 

Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 

This white paper describes how various UPS topologies work and looks at the impact of operating mode on five key factors of UPS performance 

The cost of operating the data center is outpacing the cost of IT resources themselves. High-density equipment pressures power and cooling systems to the max. Learn of the new approaches and technologies that are redefining the economics of running the modern data center. 

In this paper, you'll learn why high-efficiency AC will likely emerge as the dominant choice for data center power distribution. Topics covered include a review of the characteristics of AC & DC distribution, A mathematical model of the efficiency of two different AC distribution systems, and Why many of the DC benefits are unfounded. 

The Intel® Xeon® processor 5500 series provides a foundation for IT management to refresh existing or design new data centers to achieve greater performance while using less energy and space, and dramatically reducing operating costs. 

Boston Medical Center details its decision process and successful implementation of Data Domain deduplication storage as well as the economic benefits received by going tapeless for backup and disaster recovery. Brad Blake, IT Director at Boston Medical Center, presented to an audience at Gartner's Data Center Conference. 

FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters. 

Check out this white paper for a discussion on network changes; IP address management; Core Network Services solutions; and the benefits of integrated, automated IP.