Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. 

Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices. 

This paper describes how Immidio Flex Profiles can help you address the challenges of managing Group Policy, Profiles, Folder redirection and more. Find out how you can keep user workspaces tidy with Immidio Flex Profiles, and reap additional benefits. 

Read this SearchSOA.com tip guide to learn why organizations should look beyond tools for discovery and modernization efforts and look more towards an agile process. Learn why combining a modernization strategy with an agile approach will help organizations modernize more quickly and avoid common hurdles. 

This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations.  

Read this guide to understand the hidden and explicit costs associated with open source BI in comparison with familiar proprietary BI solutions so that you can determine whether open source BI is a viable option for your organization. 

As an alternative to big vendor messaging solutions, open source software presents an entirely different cost model and more flexibility in deployment options that suit the needs of retail perfectly. Read this paper to learn more about open source software and why it is the optimal approach to integrated messaging for large retail enterprises. 

This Technical White Paper presents the main challenges of data quality and drills into specific uses of data profiling and data cleansing. It highlights, through 32 distinct use cases, how open source data quality technology can be used to alleviate issues related to poor-quality data. 

In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs. 

The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits. 

This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 

In this session, co-author of the book "Enterprise Integration Patterns" Gregor Hohpe shares some of the “behind the scenes” story of how the included enterprise application integration and message-oriented middleware design patterns originated, how they are being applied, and what other patterns he would like to see documented. 

View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers.