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College Board Case Study: Quality Software is Secure Software by IBM

July 22, 2013 - (Free Research)
In this informative webcast, learn about the application security tool that West Virginia University uses to identify vulnerabilities in web applications, reducing the risk of a data breach and keeping sensitive student data safe. 
(WEBCAST) READ ABSTRACT |

Wales & West Utilities Distributes Data Entry Savings across the Company with Winshuttle by Winshuttle, LLC

December 2008 - (Free Research)
Wales & West Utilities uses Winshuttle to streamline SAP data loading and extraction in multiple business areas, from finance to asset management. 
(CASE STUDY) READ ABSTRACT |

Fenwick & West Use Metalogix for eRoom-to-SharePoint Migration by Metalogix

April 2010 - (Free Research)
In 2005, Fenwick & West selected Microsoft SharePoint as its next-generation intranet, extranet, and collaboration platform. It soon became clear, however, that migration would be an obstacle. Read this case study to learn about their migration solution.  
(CASE STUDY) READ ABSTRACT |

Case Study: West Jefferson Medical Center Rearchitects Its Data Protection Infrastructure with NetApp Syncsort Integrated Backup by Syncsort

May 2012 - (Free Research)
This buyer case study presents a medical center's deployment and use of NetApp Syncsort Integrated Backup. 
(CASE STUDY) READ ABSTRACT |

West Jefferson Medical Center Rearchitects its Data Protection Infrastructure with NetApp Syncsort Integrated Backup by NetApp

January 2012 - (Free Research)
This IDC Buyer Case Study assesses the deployment and use of NetApp Syncsort Integrated Backup (NSB) at the West Jefferson Medical Center. 
(WHITE PAPER) READ ABSTRACT |

Stories That Move Mountains: Improve your presentation skills by ComputerWeekly.com

November 2012 - (Free Research)
Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals. 
(BOOK) READ ABSTRACT |

Benefit Solution Case Study - Timmons Group by EMC Corporation

April 2008 - (Free Research)
Timmons Group is a leader in the civil engineering industry; however, their storage requirements were growing at an unprecedented pace. Read this case study to learn how this company was able to overcome their challenges with innovative SAN solutions. 
(WHITE PAPER) READ ABSTRACT |

Enable Enterprise Agility by managing feedback loops by Hewlett-Packard Company

November 2013 - (Free Research)
Join Dave West, Officer at Tasktop, in this webcast to gain expert advice on managing feedback loops to gain a serious boost with enterprise agility. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

Vestcom International: Personalization Drives Repeat Business by Exstream Software

April 2008 - (Free Research)
Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering... 
(CASE STUDY) READ ABSTRACT |

Brocade VDX Data Center Switches by Brocade

December 2011 - (Free Research)
In this on-demand webcast, Brocade Global Solution Architect Jonathan Hudson will explain how VCS technology and Ethernet fabrics provide a wide range of advantages over 3-tier network architectures 
(WEBCAST) READ ABSTRACT |

WAN Speak Musings – Volume I by ComputerWeekly.com

May 2013 - (Free Research)
Analysts Clive Longbottom and Bob Tarzey discuss all things network related in this series of 12 short business focused articles. 
(ANALYST REPORT) READ ABSTRACT |

Computer Weekly Network IT case studies by ComputerWeekly.com

July 2013 - (Free Research)
Jennifer Scott takes a look at what made the winning entries stand out from the crowd in the Computer Weekly European User Awards. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Nucleus Research: The Future of Sales Performance Management by Oracle Corporation

May 2013 - (Free Research)
In this white paper, learn about the new opportunities that the marriage of social collaboration, CRM, and performance management spark. Read on to find out why companies that don't adopt social, integrated sales performance management will be at a competitive disadvantage. 
(WHITE PAPER) READ ABSTRACT |

Digital CRM and the Customer Experience by IBM

March 2014 - (Free Research)
This e-guide from the experts at SearchCRM.com describes why digital technologies are proving to be the "next big thing" in the world of CRM, and explores the strategies that small businesses are using to stay competitive in e-commerce. 
(EGUIDE) READ ABSTRACT |

Social, Mobile, and Analytics to Push CRM Through 2015 by IBM

March 2014 - (Free Research)
In this e-guide, get advice from experts including Gartner research vice president Gene Alvarez, on how businesses can prepare for the evolving CRM market and address changing customer experience needs. Don't get left behind by relying on legacy processes and technology -- find out how to get ahead of the pack by reading now. 
(EGUIDE) READ ABSTRACT |

CRM Analytics: Making the Most of Salesforce data to increase sales efficiency by SearchCRM

April 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now. 
(WHITE PAPER) READ ABSTRACT |

Keys for successful social and digital CRM initiatives by Oracle Corporation UK Ltd

December 2013 - (Free Research)
In this expert e-guide, SearchCRM.com's Albert McKeon sits down with Gartner analyst Adam Sarner as he reveals the keys for an effective social CRM initiative. Also inside, find a real-world example of a successful digital CRM adoption at Walt Disney World. 
(EGUIDE) READ ABSTRACT |

SearchCRM.com Solution Spotlight: Social media driving CRM strategies by IBM

February 2014 - (Free Research)
Rapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc. 
(EGUIDE) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution

November 2010 - (Free Research)
Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more. 
(EBOOK) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the application testing of your Siebel CRM environment by HP and Infosys

August 2008 - (Free Research)
Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP. 
(WEBCAST) READ ABSTRACT |

Extraprise CRM Support Survey Report by Extraprise Group, Inc.

August 2008 - (Free Research)
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008. 
(WHITE PAPER) READ ABSTRACT |

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