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Best practices for integrating your contact centre with salesforce.com by ComputerWeekly.com

March 11, 2013 - (Free Research)
Analyst group, Nucleus Research explores how companies can use technologies such as Genesys Connect to deliver more value from their service cloud investment 
(ANALYST REPORT) READ ABSTRACT |

Microsoft announces new office 365 offerings by ComputerWeekly.com

March 15, 2013 - (Free Research)
Analyst group, Nucleus Research assesses Microsoft's plans to  update to its Office 365 cloud services, including enhanced social capabilities with SharePoint and Yammer. 
(ANALYST REPORT) READ ABSTRACT |

Microsoft catches up with iPad support for Dynamics CRM by ComputerWeekly.com

April 05, 2013 - (Free Research)
Nucleus Research assesses Microsoft's long-awaited announcement for iPad support and new Yammer capabilities for Dynamics CRM. 
(ANALYST REPORT) READ ABSTRACT |

Evaluating Netsuit Suitecommerce by ComputerWeekly.com

June 05, 2012 - (Free Research)
NetSuite recently announced SuiteCommerce, a unified platform that enables businesses to centrally manage all aspects of their e-commerce and optimize interactions regardless of device or location, Nucleus Research reports. 
(ANALYST REPORT) READ ABSTRACT |

Nucleus RTOS by Mentor Graphics

April 14, 2009 - (Free Research)
Complex microprocessors lie at the heart of every electronic device and embedded system in use today - from mobile phones to brain scanners. Such products demand sophisticated software to get the job done, and that's where operating systems come in. 
(DEMO) READ ABSTRACT |

ROI Case Study: Salesforce Data.com Tableau Software by ComputerWeekly.com

February 24, 2014 - (Free Research)
Analyst group Nucleus Research examines how Tableau Software's used Salesforce Data.com to identify sales leads across regions and to manage its customer data within a single, centralised solution. 
(ANALYST REPORT) READ ABSTRACT |

The ROI of Social CRM by ComputerWeekly.com

August 05, 2012 - (Free Research)
This analyst report from Nucleus Research shows that businesses can achieve a significant return on investment by adding social media to their CRM deployments 
(ANALYST REPORT) READ ABSTRACT |

The evolving business case for tier-1 erp in midsize companies by ComputerWeekly.com

July 09, 2012 - (Free Research)
Analyst group Nucleus Research assesses the business case for packaged ERP solutions. 
(ANALYST REPORT) READ ABSTRACT |

ROI Case Study: Quest Foglight at Imperial College London by ComputerWeekly.com

June 27, 2012 - (Free Research)
Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce system downtime. Nucleus Reseach evaluates the ROI of the project. 
(ANALYST REPORT) READ ABSTRACT |

Microsoft Convergence 2012 by ComputerWeekly.com

May 01, 2012 - (Free Research)
Nucleus Research assesses Microsoft’s plans to extend and develop the Microsoft Dynamics CRM platform. 
(ANALYST REPORT) READ ABSTRACT |

The value of mobile and social to CRM by ComputerWeekly.com

March 16, 2012 - (Free Research)
Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. 
(ANALYST REPORT) READ ABSTRACT |

Microsoft Dynamics CRM For Government by ComputerWeekly.com

October 01, 2013 - (Free Research)
Analyst group, Nucleus research assesses the business benefits achieved by government organisations deploying Microsoft Dynamics CRM. 
(ANALYST REPORT) READ ABSTRACT |

Technology value matrix: Human Resources solutions by ComputerWeekly.com

October 19, 2012 - (Free Research)
Recent developments in programming languages and platforms made HR solutions more user friendly and easier to deploy and manage, says analyst Nucleus Research. 
(ANALYST REPORT) READ ABSTRACT |

Cloud delivers 1.7 times more ROI by ComputerWeekly.com

September 27, 2012 - (Free Research)
Nucleus Research evaluates the business case for running applications in the cloud. 
(ANALYST REPORT) READ ABSTRACT |

Measuring the half life of data by ComputerWeekly.com

June 01, 2012 - (Free Research)
How long should you keep your corporate data ? This report from Nucleus Research offers some scientific answers. 
(ANALYST REPORT) READ ABSTRACT |

Guidebook:  Oracle Cloud Services by ComputerWeekly.com

May 10, 2012 - (Free Research)
This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services. 
(ANALYST REPORT) READ ABSTRACT |

Finally, a Simple Way to Deploy a Customer Contact Center by Contactual (Now 8x8, Inc.)

February 11, 2010 - (Free Research)
The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers. 
(WHITE PAPER) READ ABSTRACT |

The big returns from big data by ComputerWeekly.com

April 05, 2012 - (Free Research)
Organisations can earn an incremental ROI of 241 percent by using big data technology to examine large and complex data sets, according to this report from Nucleus Research. 
(ANALYST REPORT) READ ABSTRACT |

Nucleus Research Report: Extend the Value of SAP to Labor Management by Kronos Incorporated

March 30, 2010 - (Free Research)
See what Nucleus Research says on how you can get up and running faster, gain real-time access to labor data, and save valuable time by adopting a time and attendance solution from Kronos. Read this paper and learn why real time access to time and attendance data and other Kronos advantages reduce payroll inflation, manual processes and more. 
(ANALYST REPORT) READ ABSTRACT |

iPad in Business: iOS Deployment by Apple Inc. (E-mail this company)

April 25, 2013 - (Free Research)
In this two-part online seminar, you'll learn about deploying iPhone and iPad in business environments. Learn different approaches to deployment, configuration and management options, device management solutions and app deployment. 
(WEBCAST) READ ABSTRACT |

Closing technology gaps for human resources by ComputerWeekly.com

September 04, 2013 - (Free Research)
Employers are seeing the gap between the promise of cloud-based talent management technologies and the value those technologies deliver. Suppliers can help to bridge the gap, says analyst group Nucleus Research. 
(ANALYST REPORT) READ ABSTRACT |

Is EMC Greenplum the real Hadoop company? by ComputerWeekly.com

April 02, 2013 - (Free Research)
EMC Greenplum launched two new Hadoop-related technologies to support Big Data deployments. Analyst Group, Nucleus Research  assesses their importance. 
(ANALYST REPORT) READ ABSTRACT |

Sap business suite now available on Sap Hana by ComputerWeekly.com

February 01, 2013 - (Free Research)
This analyst report from Nucleus Research assess the impact of SAPs decision to power SAP Business Suite by its SAP HANA in memory database technology. 
(ANALYST REPORT) READ ABSTRACT |

The ROI for ERP: An Overall Approach by ComputerWeekly.com

September 24, 2012 - (Free Research)
Nucleus Research offers advice on calculating the return on investment (ROI) for enterprise resource planning (ERP) systems. 
(ANALYST REPORT) READ ABSTRACT |

Close the Omni-channel Customer Experience Gap by IBM

August 31, 2013 - (Free Research)
If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center. 
(WHITE PAPER) READ ABSTRACT |

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