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Improving Web Application Performance for Your End-Users: Creating a Better Customer Experience by Gomez

April 2008 - (Free Research)
This report analyzes why data from the full range of Last Mile connections gives companies a strategic advantage in the hyper-competitive online marketplace. 
(WHITE PAPER) READ ABSTRACT |

A Monthly Online Fraud Report from the RSA Anti-Fraud Command Center Phishing Repository by RSA, The Security Division of EMC

February 2009 - (Free Research)
Each month the RSA Anti-Fraud Command Center (AFCC) - a 24x7 war room that detects, monitors, tracks and shuts down phishing, pharming and Trojan attacks worldwide - issues an intelligence report that spotlights a new trend in online fraud and also provides the latest statistics and analyses of global phishing trends. 
(ANALYST REPORT) READ ABSTRACT |

Tips from the Trade – Competing on Web Analytics by SAS Institute Inc.

August 2009 - (Free Research)
The online channel has been one of the more successful areas of business during these economic times, but most businesses are still behind when it comes to web analytics. Watch this webcast to also learn the overall best practices and the future needs within online analytics. 
(WEBCAST) READ ABSTRACT |

Lead Generation and Management: Online Strategies and Best Practices by KnowledgeStorm Webinars (E-mail this company)

June 2004 - (Free Research)
Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for. 
(WEBCAST) READ ABSTRACT |

10 Performance Management Best Practices by Gomez

April 2008 - (Free Research)
This white paper examines performance practices that represent the best chance for any organization-regardless of its size and market presence-to gain alignment and win more than its fair share of the online market opportunity. 
(WHITE PAPER) READ ABSTRACT |

Information Governance Online Symposium -- E-discovery and the Cloud by SearchCompliance.com

November 2011 - (Free Research)
The cloud has the potential to radically change e-discovery. Cloud applications can help data integration and reporting, and eliminate redundancy and disparate data management apps in the enterprise. However, the cloud also increases security risks and introduces some loss of data control. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Outbound Email and Data Loss Prevention in Today's Enterprise by Proofpoint, Inc.

May 2008 - (Free Research)
This white paper overviews a survey completed by Proofpoint and Forrester Consulting that analyzes the legal, financial, and regulatory risks associated with outbound email in large enterprises. 
(WHITE PAPER) READ ABSTRACT |

Outbound Email And Data Loss Prevention In Today's Enterprise, 2009 by Proofpoint, Inc.

August 2009 - (Free Research)
The convenience and ubiquity of email as a business communications tool has exposed enterprises to a wide variety of legal, financial and regulatory risks associated with outbound email. This report summarizes the findings of Proofpoint's sixth annual survey of enterprise attitudes about outbound email, content security and data protection. 
(WHITE PAPER) READ ABSTRACT |

The Social Customer ebook "Rethinking Customer Service: The Call Center as Corporate Information Hub" by SAP America, Inc.

December 2011 - (Free Research)
This e-book looks at how the call center in particular can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and mindset shifts that must take place as customers demand more and more information about the products and services that they consume. 
(WHITE PAPER) READ ABSTRACT |

Field Measurements of Ethernet Performance by Fluke Networks

April 2010 - (Free Research)
Various metrics can quantify and characterize network performance. Test plans can be written to satisfy varying organizational objectives. This white paper will describe advancements in field measurement of end-to-end Ethernet performance. 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Software Development and Delivery Performance Measurement and Management: Optimizing Business Value in Software by IBM

April 2009 - (Free Research)
Read this paper to gain insight into a new performance measurement and management solution that identifies business outcomes and aids decision makers in leveraging the software delivery process to drive innovation and accomplish competitive differentiation. 
(WHITE PAPER) READ ABSTRACT |

To SaaS or Not to SaaS: Making Your Digital Measurement Count by Unica Corporation - An IBM Company

September 2010 - (Free Research)
Read To SaaS or Not to SaaS: Make Your Digital Measurement Count by Eric Peterson to choose wisely. 
(WHITE PAPER) READ ABSTRACT |

IPTV Test and Measurement Best Practices by Alcatel-Lucent

January 2007 - (Free Research)
This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system. 
(WHITE PAPER) READ ABSTRACT |

Advanced RFID Measurements: Basic Theory to Protocol Conformance Test by National Instruments

July 2008 - (Free Research)
As RFID adoption continues to grow, engineers are faced with an increasing need to validate tags both for interoperability with products from other vendors and for conformance with the specified protocol. 
(WHITE PAPER) READ ABSTRACT |

Rich Internet Applications: Design, Measurement, and Management Challenges by Keynote Systems

February 2008 - (Free Research)
This white paper details the evolution of traditional Web pages and applications, discussing the defining attributes of the emerging class of Rich Internet Applications (RIAs). 
(WHITE PAPER) READ ABSTRACT |

Storage Magazine January by SearchStorage.com

January 2013 - (Free Research)
This issue of Storage Magazine clarifies some of the confusion around measuring solid state storage performance.  Explore newly released storage industry benchmarks and gain detailed insight into why SSD is a driver for auto-tiering, the current state of the online file-sharing market, and much more. 
(EZINE) READ ABSTRACT |

Hitachi Command Director by Hitachi Data Systems

April 2012 - (Free Research)
This data sheet introduces a software designed to provide comprehensive management reporting of storage environments via consolidated key management statistics and business intelligence views of the storage environment. Read on to explore an approach to managing storage capacity and performance requirements. 
(DATA SHEET) READ ABSTRACT |

Free Software – Solve Common LAN problems with Switch Port Monitor Utility by Fluke Networks

October 2010 - (Free Research)
For the majority of enterprises, the switch is the key network device, so visibility into the switch is necessary to thoroughly understand what’s actually happening on the network. Fluke Networks' free Switch Port Monitor software provides detailed information by port such as interface name, speed, status, packet activity and so much more. 
(DOWNLOAD) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT)

Selecting an Industry-Standard Metric for Data Center Efficiency by APC by Schneider Electric

January 2007 - (Free Research)
This paper explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective. 
(WHITE PAPER) READ ABSTRACT |

Five Threats to Data Security and How to Protect against Them by SafeNet, Inc.

September 2008 - (Free Research)
The purpose of this paper is to examine five specific risks to data security, showing where and how confidential data may be vulnerable - and how you can protect your business against these threats. 
(WHITE PAPER) READ ABSTRACT |

Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience by Wipro Technologies

December 2009 - (Free Research)
Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools. 
(WHITE PAPER) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to BI by Information Builders

September 2003 - (Free Research)
Learn how Information Builders' philosophy of business intelligence will help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization. 
(WHITE PAPER) READ ABSTRACT |

Increasing Data Center Efficiency with Server Power Measurements by Intel

April 2010 - (Free Research)
Learn how Intel IT defined methods for analyzing computing energy efficiency within our design computing environment, using measurements of actual server power consumption and utilization. 
(TECHNICAL ARTICLE)

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