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Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG) June 07, 2010 - (Free Research) This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.  (WHITE PAPER) READ ABSTRACT |

Global Organizations Choose Microsoft Cloud Applications by Microsoft November 02, 2009 - (Free Research) In this press release, Microsoft announces the availability of the Business Productivity Online Suite to more countries and regions, with added new features, and lower prices. Continue reading to learn about Business Productivity Online Suite and read testimonials from different customers.  (PRESS RELEASE)

Cost-Effective Document Management Solutions for Business-Critical Processes - Part I: Why a New Generation of Enterprise Content Management Solutions Are Emerging to Meet the Need for Secure Document Exchange by IntraLinks, Inc March 10, 2009 - (Free Research) This is Part I of a white paper series that examines online workspaces, a type of enterprise content management solution delivered in a Software-as-a-Service model. This paper provides an overview of online workspaces as an alternative to current document management methods.  (WHITE PAPER) READ ABSTRACT |

Deutsche Post DHL Case Study Enterprise Agility through DevOps by CollabNet December 31, 2011 - (Free Research) Read this brief case study to discover how global company Deutsche Post DHL leveraged an agile application lifecycle management (ALM) platform to implement better IT governance, streamline collaboration and sharing software modules, automate and standardize application delivery, and gain visibility into source code and software partner information.  (CASE STUDY) READ ABSTRACT |

A Monthly Online Fraud Report from the RSA Anti-Fraud Command Center Phishing Repository by RSA, The Security Division of EMC February 19, 2009 - (Free Research) Each month the RSA Anti-Fraud Command Center (AFCC) - a 24x7 war room that detects, monitors, tracks and shuts down phishing, pharming and Trojan attacks worldwide - issues an intelligence report that spotlights a new trend in online fraud and also provides the latest statistics and analyses of global phishing trends.  (ANALYST REPORT) READ ABSTRACT |

The Google/TechTarget Research Project by TechTarget November 2008 - (Free Research) Google and TechTarget teamed up to research the usage and interactions between search and online media during the IT purchase process. This research offers insights on making the right choices of keywords and online content for your online marketing plan.  (WEBCAST)

STA Travel’s Website Performance Flys with Riverbed by Riverbed Technology, Inc. November 2011 - (Free Research) The company turned to the Riverbed® Stingray™ Traffic Manager for support. This cost-effective solution deployed quickly, improved the website’s performance and uptime, and provided a superior online experience for its customers.  (CASE STUDY) READ ABSTRACT |

STA Travel’s Increases Website Performance 50% with Riverbed by Riverbed Technology, Inc. November 2011 - (Free Research) Global travel specialist STA Travel found that access to its website had slowed and that peaks in web traffic from promotional campaigns had become difficult to manage. The company turned to the Riverbed Stingray Traffic Manager to quickly improve the website’s performance and uptime, and provide a superior online experience for its customers.  (CASE STUDY) READ ABSTRACT |

Akamai Insight: Time to Market Matters for Online Video Media by Akamai Technologies May 2008 - (Free Research) Akamai, with Stream OS, provides a streamlined video distribution workflow and a scalable, global distribution platform to get more media to market, faster than ever.  (WHITE PAPER) READ ABSTRACT |

The Impact of E.U. Internet Copyright Regulations on Early-Stage Investment by ComputerWeekly.com February 2012 - (Free Research) This study from Booz&Co reveals industry concerns that anti-piracy measures will deter venture capital organisations from investing in internet start-ups.  (ESSENTIAL GUIDE) READ ABSTRACT |

Online Dating: Keeping Your Members Safe from Online Scams and Predators by iovation, Inc. June 2009 - (Free Research) This whitepaper will help you understand what new and innovative techniques can be used to protect the reputation of your business, keep your members in a safe and trusted environment, while keeping the fraudsters out. Device fingerprinting helps identify the bad guys so sites can eliminate their accounts from the network once and for all.  (WHITE PAPER) READ ABSTRACT |

Global Threats Report Dec 2011 by ESET January 2012 - (Free Research) The Global Threat Report offers a monthly overview of the most important cybersecurity issues facing the IT community today, offering informative articles, security tips, viral online resources, expert advice and opinions from ESET researchers, and the essential Top Ten Threats lists. Access now to learn how you can stay informed.  (WHITE PAPER) READ ABSTRACT |

Workday and Ancestry.com Moving to the Cloud to Power Global Expansion by Workday November 2012 - (Free Research) Read this white paper to learn about the human capital management (HCM) and payroll cloud platforms Ancestry.com deployed to accommodate their new global business needs. Discover the benefits that these strategies provided inside.  (WHITE PAPER) READ ABSTRACT |

Emerging Media Series: The Influence of Podcasts on B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company) July 2006 - (Free Research) This report is the first in a series of studies conducted by KnowledgeStorm and Universal McCann that will take a strategic look at the impact the blogs, podcasts and other emerging media formats have on B2B technology marketing. This first installment examines podcasting and provides valuable insight into this red-hot delivery mechanism.  (ANALYST REPORT) READ ABSTRACT |

The evolving roles of IT Managers and CIOs. Findings from the 2010 Global IT Risk Study by IBM May 2011 - (Free Research) This overview of the 2010 IBM Global IT Risk Study uncovers the challenges associated with IT risk, and the steps IT managers and CIOs are taking to better understand, confront and resolve this concern.  (WHITE PAPER) READ ABSTRACT |

A Strategic Blueprint to Increase Return on Assets: A Global Financial Institution Case Study by Hitachi Data Systems April 2009 - (Free Research) A leading global financial institution embarked on a data center consolidation and reclamation project that spanned nearly 2000 servers and 76 EMC arrays. The results included US$4 million in savings by reducing physical storage capacity 40 to 60 percent.  (CASE STUDY) READ ABSTRACT |

Wireless - Aironet 350 Series by Cisco Systems The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.  (HARDWARE PRODUCT)

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT)

Emerging Media Series:Listen How Podcasts Influence B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company) July 2006 - (Free Research) This podcast is the first in a series of studies conducted by KnowledgeStorm and Universal McCann that will take a strategic look at the impact the blogs, podcasts and other emerging media formats have on B2B technology marketing. Listen how podcasting can become your next hot marketing delivery mechanism.  (PODCAST) READ ABSTRACT |

European cross-border e-commerce by ComputerWeekly.com January 2012 - (Free Research) European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.  (IT BRIEFING) READ ABSTRACT |

Presentation Transcript: Computing as a Service- New Models for Scaling your Online Business by Rackspace Hosting & Limelight Networks October 2009 - (Free Research) Learn how service-based solutions can bring flexibility and lower costs to your IT infrastructure. Find out how to maximize your organization's resources and quickly scale your infrastructure to meet the demands of expanding global online audiences.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Confidence in Commerce: Enabling e-banking and online services with two-factor authentication by SafeNet, Inc. September 2009 - (Free Research) Many financial organizations are looking to implement proactive security measures to combat identity theft. Strong authentication – a security method which employs the use of more than one factor to identify users accessing private networks and applications – is among today’s leading choices.  (WHITE PAPER) READ ABSTRACT |

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