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Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc.
September 2008 - (Free Research)
In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.
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E-Organizing for Busy Project Managers by Global Knowledge Network, Inc.
June 2005 - (Free Research)
Learn how to manage your electronic tools before they manage you. This paper will teach you how to properly utilize your office technologies and set effective communication rules with your project team.
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Mobile payment technology - a buyer's guide by ComputerWeekly.com
November 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source. Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”
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CW+: Mobile payments market opportunities for business by ComputerWeekly.com
December 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source. Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”
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Mobile banking strategies - maximise your revenues by ComputerWeekly.com
December 2010 - (Free Research)
Juniper Research defines mobile banking as “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.
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Smartphones Explained by Global Knowledge
January 2010 - (Free Research)
This paper focuses on the smartphone and why it has become the mobile user's preference for accessing mobile networks and the benefits that can be achieved by using them.
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Mobile Wireless (Cellular) Standards by Global Knowledge
January 2010 - (Free Research)
When it comes to understanding mobile wireless (cellular) standards, things can get confusing. There are two significant global cellular standards that are in use today. Mobile handsets, including smartphones, usually are designed to support one or the other. This white paper will help you better understand cellular standards.
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General Guidelines for Building Effective Service Catalogs by Global Knowledge
December 2011 - (Free Research)
In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.
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An End-to-end Messaging Strategy for SMBs by Dell, Inc. and Intel
April 2010 - (Free Research)
This paper outlines the critical requirements - reliability and availability, scalability, security, and performance - of an SMB messaging environment and describes and end-to-end messaging solution that meets those requirements.
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Get the most out of your data backup tapes: Caring for magnetic media by Quantum Corporation
September 2010 - (Free Research)
Manufacturers have specific instructions for the care of magnetic tape cartridges, which differ from tape technology to tape technology. It's important to follow those instructions in addition to the general suggestions presented here. Read this tutorial now to find out so much more.
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General Backup Purchasing Considerations by Quantum Corporation
December 2008 - (Free Research)
This chapter discusses the process of evaluating and purchasing backup products. Also discussed are the issues to be aware of during this process, such as recovery deadlines, scalability, security, and more.
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Health Care Storage Today: Delivering Power, Performance, and Cost by Intel
December 2011 - (Free Research)
The whole world is moving to digital. In this videocast, David Tuhy, general manager of Intel Digital Storage Group, discusses how Intel® Xeon® processors enable storage solutions that address the power, performance, and cost associated with digital storage.
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Staying Compliant by IBM
June 2011 - (Free Research)
Theo Pozzy of Portland General Electric speaks about how his company is responding to government regulations and the importance of identity management. Using service management, Theo is able to satisfy increasing security regulations and stay compliant.
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Blue Skies for your Cloud with IBM XIV Storage by IBM
November 2011 - (Free Research)
This white paper focuses on storage as an essential cornerstone to a private cloud environment and proposes the key elements to successful implementation. It describes the IBM XIV Storage System as a highly strategic general purpose storage solution for private cloud environments.
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Designing of Desktop Virtualization Architecture by Dell and VMware
June 2011 - (Free Research)
IT pros have a general understanding of virtual desktop infrastructures. But when it comes to designing a system, many are not prepared for the decision making that is involved with the process. This webcast highlights industry expert Gabe Knuth as he takes a look at the challenges of designing VDI and more.
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X-Force Mid-Year Trend Report by IBM
January 2012 - (Free Research)
This report provides statistical information about all aspects of threats that affect Internet security, including software vulnerabilities and public exploitation, malware, spam, phishing, web-based threats, and general cyber criminal activity.
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The Next Step in Engineered Systems by Oracle Corporation
January 2012 - (Free Research)
Now for the first time, IT departments can gain the performance and cost savings benefits of an engineered system on a flexible, general purpose platform that supports a diverse set of legacy, new, and custom applications. Download this Executive Brief to learn more.
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A clearer horizon. Do CIOs have more clarity about cloud computing? by ComputerWeekly.com
December 2011 - (Free Research)
This research from management consultants, Xantus, shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, there is a general acceptance from CIOs of the benefits and a growing commitment to develop those benefits.
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Lending and Credit Solution Brief by ILOG, an IBM Company
April 2008 - (Free Research)
This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.
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E-Guide: Evaluating a Data Deduplication Product for Data Backup and Recovery by Quantum Corporation
July 2010 - (Free Research)
Such a wealth of deduplication options in the storage market place provides ample choices, but it can also lead to some confusion. Download this e-guide to educate yourself and co-workers about deduplication technology in general, and specifically how to choose the best solutions to meet your business demands.
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