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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc.

November 02, 2011 - (Free Research)
Access this whitepaper for insight on building the best unified communications solution for your business. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc.

July 13, 2011 - (Free Research)
Access this whitepaper for insight on building the best unified communications solution for your business. 
(WHITE PAPER) READ ABSTRACT |

Hosted Contact Center and On-Premises Centers Demystified by Genesys

March 24, 2014 - (Free Research)
Choosing between an on-premises or a hosted contact center isn't easy, and unfortunately, this decision is further complicated by misconceptions about the differences between the two and what "hosted" and "on-premises" mean. This expert e-guide aims to clarify those definitions and set straight the misconceptions. 
(EGUIDE) READ ABSTRACT |

Can the Cloud Deliver More Up-time than On-premises Deployments? by Five9

April 26, 2013 - (Free Research)
Many people suggest cloud computing offers increased up-time and app availability, but turn to this resource to investigate the truth behind this statement.  Learn the key elements of achieving industry-leading application up-time, and the cost of delivering top-notch service from the cloud versus in-house systems. 
(WHITE PAPER) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

Why Cloud? Better Security than Most Companies Can Provide Themselves by Five9

May 07, 2013 - (Free Research)
This white paper explains how cloud security may be the safer investment for businesses, including customer-oriented organizations and contact centers. Discover why moving applications to the cloud could better protect your data than if it were kept on-premise. 
(WHITE PAPER) READ ABSTRACT |

Gaining Control of Order Management Processes by Esker Inc.

March 07, 2011 - (Free Research)
In this E-Book, designed for business and IT professionals, find out more about using technology to gain control of sales order management processes. Learn how to navigate the many technology choices and choose between on-premise or SaaS/cloud options. And get key considerations and best practices for optimizing sales order processes. 
(EBOOK)

Hybrid IT Service Management by FrontRange Solutions Inc.

June 28, 2013 - (Free Research)
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. 
(VIDEO) READ ABSTRACT |

ECM as a Cloud Platform: Keep it simple by SpringCM

March 10, 2011 - (Free Research)
Manual and siloed document processes can leave you literally drowning in paper with higher operational costs, less visibility and reduced agility. ECM can bring greater speed, reliability and efficiency to business processes as well as provide better assurance and process visibility to managing contracts and slash document processing costs. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 13 November 2012: Government commits to open standards by ComputerWeekly.com

November 13, 2012 - (Free Research)
In this week's Computer Weekly, we look at the government's controversial new policy on open standards and what it means for public sector IT. After hurricane Sandy hit New York, we talk to one datacentre operator about how it kept services running. And our latest buyers' guide examines the market for infrastructure on demand. Read the issue now. 
(EZINE) READ ABSTRACT |

Best Practices for a contact center technology overhaul by Contactual (Now 8x8, Inc.)

June 10, 2011 - (Free Research)
Tap into the expert advice in this eBook to choose technology that will help you leverage multiple contact channels, effectively monitor agent interaction and deliver an excellent customer experience. 
(EBOOK) READ ABSTRACT |

Automate to Thrive: Driving Business Agility with Effective Release Management by SERENA Software, Inc.

April 03, 2012 - (Free Research)
This white paper gives an overview of the challenges release management presents, three tips for improving your software release strategies, and insight on how effective release management is poised to become a driver of competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Redbooks: Connect Cloud and On-premise Applications Using WebSphere Cast Iron Integration by IBM

November 25, 2013 - (Free Research)
Download the following e-book and gain expert advice on what you need to know about connecting to the cloud and using on-premise applications to help drive your enterprise forward. 
(EBOOK) READ ABSTRACT |

SnapLogic Makes Migration from On-Premise CRM Software to salesforce.com a Snap by SnapLogic

January 29, 2014 - (Free Research)
Access this white paper today to find out how The Advisory Board Company's IT team succeeded in deploying SnapLogic Server and the salesforce.com snap to create a seamless connection between the on-premise and cloud-based applications. 
(WHITE PAPER) READ ABSTRACT |

Breaking the Supply Chain Barrier: Dynamic Demand-Supply Networks for Today's Virtual Enterprises by E2open

March 06, 2009 - (Free Research)
Few business objectives have been so ill-served as the notion of equilibrium between demand and supply. This report is intended as a "call to arms" for companies currently managing their supply chains as though they were still horizontally-integrated, linear systems. 
(WHITE PAPER) READ ABSTRACT |

Deployment Flexibility by Aspect

October 31, 2013 - (Free Research)
In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility. 
(WHITE PAPER) READ ABSTRACT |

Simplify On-premise and Cloud Integration by IBM

January 31, 2012 - (Free Research)
Leveraging the cloud means creating a hybrid architecture, which can result in disparate information siloes. Business users need access to this information quickly and easily. So, what you need to have in place is a solid integration strategy to bridge the gap between your on-premise systems and cloud applications. 
(WHITE PAPER) READ ABSTRACT |

Comparing the Total Cost of Ownership of SME On-Premises Business Management Applications and SAP Business ByDesign by SAP AG

January 14, 2011 - (Free Research)
This paper will analyze the lifetime cost of ownership for a typical on-premises SME business management system and compare it to the cost of an equivalent SAP Business ByDesign implementation. 
(ANALYST REPORT) READ ABSTRACT |

Comparing the Total Cost of Ownership of SME On-Premises Business Management Applications and SAP Business ByDesign by SAP*

March 12, 2010 - (Free Research)
In this document, we analyze the lifetime cost of ownership for a typical on-premises SME business management system and compare it to the cost of an equivalent SAP Business ByDesign implementation. 
(ANALYST BRIEF) READ ABSTRACT |

Data Storage in the Cloud: On-Premises Storage and Public Clouds by NetApp

November 05, 2013 - (Free Research)
This expert e-guide focuses on the hybrid deployment model and the pros and cons associated with integrating on-premises storage with a public cloud. Explore three variations of this approach and determine which one makes the most sense for your infrastructure. Read on now to learn more. 
(EGUIDE) READ ABSTRACT |

Seamless Cloud and On-Premise App Integration by Oracle Corporation

February 28, 2013 - (Free Research)
This resource provides a conceptual overview of the four primary methods for integrating Oracle Fusion Financials Cloud Service with other enterprise applications, and identifies the associated functional area for each integration point. 
(WHITE PAPER) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

Exchange 2007: In-house vs. Hosted - 5 Myths Debunked by Intermedia

December 2008 - (Free Research)
In this Webinar, we explore the details of an Exchange 2007 migration and some of its most common ecosystem components, and how that deployment differs between an on-premise and a hosted solution. 
(WEBCAST) READ ABSTRACT |

Save with on-premise conferencing by Dimension Data.

April 2009 - (Free Research)
In the current economic downturn, the business case for on-premise conferencing solutions is too compelling to ignore. Read this paper to learn more about the business case for on-premise conferencing, the historic challenges of conferencing, and how to save costs with unified conferencing. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Roadmap: Chapter 2: Office 365 – Messaging and collaboration by Dell and Microsoft

June 2013 - (Free Research)
This expert IT guidebook offers a snapshot of the latest Exchange offerings including Office 365 and Exchange 2013 helping you to evaluate and understand the latest Exchange options. Review the pros and cons of on-premise, off-premise and hybrid Exchange strategies. 
(EGUIDE) READ ABSTRACT |

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