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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc.

November 02, 2011 - (Free Research)
Access this whitepaper for insight on building the best unified communications solution for your business. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc.

July 13, 2011 - (Free Research)
Access this whitepaper for insight on building the best unified communications solution for your business. 
(WHITE PAPER) READ ABSTRACT |

Hybrid IT Service Management by FrontRange Solutions Inc.

June 28, 2013 - (Free Research)
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. 
(VIDEO) READ ABSTRACT |

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps

January 19, 2011 - (Free Research)
This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users. 
(ANALYST REPORT) READ ABSTRACT |

ROI CASE STUDY - GOOGLE APPS & TVR COMMUNICATIONS by Google Apps

January 01, 2009 - (Free Research)
In 2007, TVR found that its dated version of Exchange, which was running on Windows NT 4, was running out of disk space and needed to be upgraded or changed. TVR deployed Google Apps to replace its existing Microsoft Exchange environment and improve collaboration, reducing IT costs and risk while increasing agility. 
(CASE STUDY) READ ABSTRACT |

License Management Using SmartCloud Control Desk by Global Knowledge

June 02, 2014 - (Free Research)
Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs. 
(WHITE PAPER) READ ABSTRACT |

The Executive Buyer's Guide to Project Portfolio Management by Innotas

January 31, 2012 - (Free Research)
Move your IT projects and resources into the cloud. Download Innotas' Executive Buyer's Guide to Project Portfolio Management. The Guide provides you with an overview of Project Portfolio Management (PPM) and delivers important buying criteria to help you select the best PPM solution. 
(WHITE PAPER) READ ABSTRACT |

Hosted Contact Center and On-Premises Centers Demystified by Genesys

March 24, 2014 - (Free Research)
Choosing between an on-premises or a hosted contact center isn't easy, and unfortunately, this decision is further complicated by misconceptions about the differences between the two and what "hosted" and "on-premises" mean. This expert e-guide aims to clarify those definitions and set straight the misconceptions. 
(EGUIDE) READ ABSTRACT |

The Advantage of Service Provider Cloud Solutions vs. Do-It-Yourself (DIY) Internal Cloud Computing Strategies by SAVVIS

February 02, 2011 - (Free Research)
Few technological innovations have garnered as much broad-based attention as the idea of Cloud Computing, which promises faster access to more powerful processing capabilities and application functionality at a fraction of the cost of traditional on-premise systems and software. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Developing SaaS ERP RFPs and SLAs by Sage Software

February 06, 2012 - (Free Research)
Developing a Software as a Service (SaaS) enterprise resource planning (ERP) request for proposal (RFP) is different from on-premise, requiring more attention to the vendor’s financial viability. In this expert guide, readers will get advice on the right questions to ask when purchasing SaaS ERP. 
(EGUIDE) READ ABSTRACT |

Why Cloud? Better Security than Most Companies Can Provide Themselves by Five9

May 07, 2013 - (Free Research)
This white paper explains how cloud security may be the safer investment for businesses, including customer-oriented organizations and contact centers. Discover why moving applications to the cloud could better protect your data than if it were kept on-premise. 
(WHITE PAPER) READ ABSTRACT |

Can the Cloud Deliver More Up-time than On-premises Deployments? by Five9

April 26, 2013 - (Free Research)
Many people suggest cloud computing offers increased up-time and app availability, but turn to this resource to investigate the truth behind this statement.  Learn the key elements of achieving industry-leading application up-time, and the cost of delivering top-notch service from the cloud versus in-house systems. 
(WHITE PAPER) READ ABSTRACT |

3-Piece Guide: How SAP and HANA Fit Together by SearchSAP

March 18, 2014 - (Free Research)
With SAP HANA at the center of its marketing focus, SAP is quickly finding that it is customers -- and not the C-Suite -- that will dictate the success of the in-memory database platform. 
(EBOOK) READ ABSTRACT |

Best Practices for a contact center technology overhaul by Contactual (Now 8x8, Inc.)

June 10, 2011 - (Free Research)
Tap into the expert advice in this eBook to choose technology that will help you leverage multiple contact channels, effectively monitor agent interaction and deliver an excellent customer experience. 
(EBOOK) READ ABSTRACT |

Hosted ERP or SaaS: What’s Right for Your Organization? by Sage Software

February 03, 2012 - (Free Research)
Read this e-book to compare traditional hosted enterprise resource planning (ERP) apps to Software as a Service (SaaS). Uncover the benefits and challenges of each alternative and decide which is best for your organization 
(EBOOK) READ ABSTRACT |

Deployment Flexibility by Aspect

October 31, 2013 - (Free Research)
In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility. 
(WHITE PAPER) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

Breaking the Supply Chain Barrier: Dynamic Demand-Supply Networks for Today's Virtual Enterprises by E2open

March 2009 - (Free Research)
Few business objectives have been so ill-served as the notion of equilibrium between demand and supply. This report is intended as a "call to arms" for companies currently managing their supply chains as though they were still horizontally-integrated, linear systems. 
(WHITE PAPER) READ ABSTRACT |

Which Outsourcing Approach is Best? by SearchDataCenter.com

February 2014 - (Free Research)
Before making the decision to outsource any part of your data center operation, make sure you understand the variety of options for moving IT off-premises. 
(EBOOK) READ ABSTRACT |

Data Storage in the Cloud: On-Premises Storage and Public Clouds by NetApp

November 2013 - (Free Research)
This expert e-guide focuses on the hybrid deployment model and the pros and cons associated with integrating on-premises storage with a public cloud. Explore three variations of this approach and determine which one makes the most sense for your infrastructure. Read on now to learn more. 
(EGUIDE) READ ABSTRACT |

OpenStack, Red Hat and the Cloud System Software Opportunity by Red Hat

May 2014 - (Free Research)
This whitepaper will help you learn more about OpenStack and how it offers an open alternative to proprietary systems. 
(WHITE PAPER) READ ABSTRACT |

WebSphere Cast Iron Cloud Integration Technical Overview by IBM

March 2012 - (Free Research)
This whitepaper covers a solution that will make the migration and integration of all functions into the cloud much simpler. 
(WHITE PAPER) READ ABSTRACT |

Redbooks: Connect Cloud and On-premise Applications Using WebSphere Cast Iron Integration by IBM

November 2013 - (Free Research)
Download the following e-book and gain expert advice on what you need to know about connecting to the cloud and using on-premise applications to help drive your enterprise forward. 
(EBOOK) READ ABSTRACT |

Application Integration: On-Premises vs. SaaS by SearchBusinessAnalytics

December 2013 - (Free Research)
This E-Guide provides expert tips and best practices on deciding between on-premises vs. SaaS and dealing with the application integration woes that follow. 
(EGUIDE) READ ABSTRACT |

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