This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession! 

Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 

Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries. 

A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support. 

Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers. 

This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction. 

IBM Rational ® Requirements Composer helps teams define requirements more effectively and apply 'just enough' management to them across the project lifecycle. Join this webcast to learn more. 

Use this white paper to enhance your knowledge of healthcare IT spending decisions and how to successfully engage the healthcare market with the right technology services and solutions. With a heightened awareness of industry trends, challenges, players, and needs, you will be better equipped to sell to healthcare providers. 

AVG Internet Security Business Edition is faster, smarter security that won’t slow businesses down. AVG Internet Security merges ground-breaking online threat prevention techniques with enhanced anti-virus and firewall technologies to deliver proactive protection that’s second to none. Download a trial version and use it free for the next 30 days. 

In today’s era of borderless networks, minimizing your exposure to outside threats is more crucial than ever. In this video, discover how to reduce the potential attack surfaces available to data thieves without buying any new hardware or software. Learn the latest methods employed by hackers to gain access to your network and how to eliminate them 

This video describes how organizations can effectively interpret particular requirements from regulations such as HIPAA and PCI and implications these interpretations have on compliance activities, administration, and auditors. 

A lot of terms are thrown around when talking about security and intrusion defense, and it can be confusing when the meanings aren't clear. This Pocket E-Guide cuts through the noise and gives you independent, expert advice from security guru Joel Snyder as he defines these terms in the context of a perimeter intrusion defense strategy.