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Surprising Security Threat: Take Steps Now to Safeguard Print Devices and Printed Data by CDW Corporation March 16, 2009 - (Free Research) Are your company's printers secure? Today’s networked printers and multifunction devices (MFDs) are an easy yet powerful way to offer cost-effective and more capable printing capabilities to employees. Read this paper to learn about security risks associated with printers and what you can do to heighten security.  (WHITE PAPER) READ ABSTRACT |

Top Challenges (and Answers) for Printing in a Virtual Desktop Environment by ThinPrint September 18, 2009 - (Free Research) Industry expert, Brian Madden, will tell you what you need to know, what you can do out-of-the-box, and when and why you might need to turn to third-party tools.  (WEBCAST) READ ABSTRACT |

Interview: ThinPrint .print Technology in Citrix XenDesktop Environments by ThinPrint September 22, 2009 - (Free Research) View this video interview as they discuss the benefits of the ThinPrint line of print technology solutions for the Citrix XenDesktop environment and the advantages of employing print servers.  (VIDEO) READ ABSTRACT |

Oracle eAM's Best Friend - Automated Work Order Attachment Printing by STR Software March 09, 2009 - (Free Research) Check out this paper to learn how Oracle Enterprise Asset Management (eAM) successfully automates the printing of Oracle eAM documents such as work orders and accompanying attachments into company business processes.  (WHITE PAPER) READ ABSTRACT |

Minnkota Power: Power Cooperative Streamlines Printing from Oracle eAM by STR Software May 08, 2009 - (Free Research) Eager to increase efficiencies and automate their work order printing process, Minnkota installed STR Software's new AventX Oracle Attachment Printer product. Read this case study for their complete experience and see if the AventX Oracle Attachment Printer is right for your organization.  (CASE STUDY) READ ABSTRACT |

Podcast- Top Challenges (and Answers) for Printing in a Virtual Desktop Environment by ThinPrint September 18, 2009 - (Free Research) This podcast introduces the (reader/listener/voyeur) to the technology and techniques behind printing in virtual desktop environments. Industry expert, Brian Madden, will tell you what you need to know, what you can do out-of-the-box, and when and why you might need to turn to third-party tools.  (PODCAST) READ ABSTRACT |

AventX Attachment Printer by STR Software May 07, 2009 - (Free Research) AventX Attachment Printer allows Oracle E-Business Suite users the flexibility to automatically print and collate any Oracle document with supporting database attachments. Operating seamlessly through the standard Oracle EBS print functionality, AventX Attachment Printer stands alone or is easily integrated with the AventX Oracle Connector.  (DATA SHEET) READ ABSTRACT |

ThinPrint®: .print Product Overview with Free Demo Downloads by ThinPrint September 22, 2009 - (Free Research) See the many ThinPrint central print management product solutions as well as FREE demo downloads for your printing environment.  (PRODUCT OVERVIEW) READ ABSTRACT |

Texas Petrochemicals Automatically Prints Work Order Attachments from Oracle eAM by STR Software May 07, 2009 - (Free Research) As an STR Software customer since 2004, Texas Petrochemicals was excited about the opportunity to leverage its existing AventX investment and automate another manual process - the printing of work order database attachments from Oracle E-Business Suite. This case study has the details.  (CASE STUDY) READ ABSTRACT |

Road Map for Delivering BI Publisher Documents from Oracle EBS: A Guide to the Automated Delivery of Oracle E-Business Suite Documents via Email and Fax by STR Software September 2008 - (Free Research) This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents  (WHITE PAPER) READ ABSTRACT |

The Global Small or Medium-Sized Business (SMB) by Cisco Systems, Inc. August 2009 - (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.  (WHITE PAPER) READ ABSTRACT |

Road Map for Delivering XMLP Documents from Oracle EBS by STR Software May 2009 - (Free Research) A transparent, out-of-the-box solution, AventX Oracle Connector utilizes native Oracle E-Business Suite functionality (workflow, forms, and database technology) to automate fax and email delivery of any document that can be printed. The result: measurable savings, streamlined workflow, and enhanced productivity.  (DATA SHEET) READ ABSTRACT |

Communications Skills for Remote Support by LogMeIn, Inc. September 2009 - (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Other Green - Storage Efficiency and Optimization by Symantec Corporation September 2009 - (Free Research) This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession!  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge November 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.  (WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM by Microsoft September 2009 - (Free Research) Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.  (WEBCAST) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.  (PRESENTATION) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global October 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.  (WHITE PAPER) READ ABSTRACT |

The Other Green - Storage Efficiency and Optimization by Symantec Corporation September 2009 - (Free Research) This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession!  (VIDEO) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc. September 2009 - (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.  (CASE STUDY) READ ABSTRACT |

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.  (WHITE PAPER) READ ABSTRACT |

Key Management - The Hype and the Reality by Thales August 2009 - (Free Research) Register for this 45 minute webcast featuring Richard Moulds, author of "Key Management for Dummies" and EVP Product Strategy at Thales (formerly nCipher). Moulds will cover the different strategies and solutions needed when protecting data at rest, data in motion and data in use.  (WEBCAST)

Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation January 2009 - (Free Research) Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.  (WHITE PAPER)

Implementing Intel vPro Technology to Drive Down Client Management Costs by Intel Corporation December 2008 - (Free Research) Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.  (WHITE PAPER)

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation April 2009 - (Free Research) In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.  (WHITE PAPER)

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