|
| |
1 - 25 of 500 | Next Page
|
Featured Sponsors
CRM without Compromise: A Strategy for Profitable Growth by SAP AG
April 01, 2007 - (Free Research)
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
|
Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters
March 12, 2009 - (Free Research)
This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
|
Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation
January 01, 2009 - (Free Research)
Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
|
HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation
April 02, 2009 - (Free Research)
In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.
|
Communications Skills for Remote Support by LogMeIn, Inc.
September 16, 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
|
Presentation Transcript: The Other Green - Storage Efficiency and Optimization by Symantec Corporation
September 25, 2009 - (Free Research)
This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession!
|
Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 25, 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
|
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
|
The Other Green - Storage Efficiency and Optimization by Symantec Corporation
September 25, 2009 - (Free Research)
This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession!
|
Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.
September 16, 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
|
Microsoft CRM Online Customer Montage by Microsoft
December 14, 2009 - (Free Research)
In this three-minute video, two Microsoft Dynamics CRM Online customers discuss how this new software service is not only helping them be more effective in their sales and marketing groups, but is also being adapted and customized to offer solutions well beyond what CRM is typically used for.
|
Delivering More Value: What’s New in RRC 2.0 by IBM
November 04, 2009 - (Free Research)
IBM Rational ® Requirements Composer helps teams define requirements more effectively and apply 'just enough' management to them across the project lifecycle. Join this webcast to learn more.
|
Business Intelligence: The Strategic Imperative for CIOs by Information Builders Inc.
(E-mail this company)
September 2007 - (Free Research)
The CIO's role becomes more strategic as organizations use information to create a competitive advantage. This paper – using evidence from benchmarks created with IBM to test WebFOCUS' performance on System z running z/OS and Linux – helps CIOs to balance demands for information accessibility and processing power.
|
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.
(E-mail this company)
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.
|
SAP Solutions for Small Businesses and Midsize Companies: Leveraging Economies of Scale by SAP AG
October 2009 - (Free Research)
As your company grows, you have the opportunity to benefit from economies of scale; but growth can be fraught with challenge. Production disruptions and operational inefficiencies can quickly negate the advantages you hope to achieve. Watch this informative video to learn about SAP solutions for small businesses and midsize companies.
|
Understanding the Components of Business Confidence by IBM
July 2009 - (Free Research)
With over 60% of CEOs saying they need to do a better job of capturing and understanding information to make more effective and timely business decisions, it's clear that there's a gap between capability and need. It's similarly fair to say that this shortfall is a leading reason why businesses aren’t as competitive as they’d like to be.
|
Presentation Transcript: Achieving Breakthrough Performance in Analytics and Reporting by Sybase, Inc.
October 2009 - (Free Research)
This transcript of the Sybase webcast, "Achieving Breakthrough Performance in Analytics and Reporting" explains why Sybase IQ is the #1 column-based analytics server for business analytics and reporting. Read on to learn how Sybase IQ can relieve the pressure on your transaction systems without creating extra workloads or breaking the bank.
|
Achieving Sustained Growth through Operational Excellence by SAP AG
June 2009 - (Free Research)
Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.
|
|
|
