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CRM Buyer’s Guide – 2011 Edition by SearchCRM
June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.
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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
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Removing the Barriers to IT Governance: How On-Demand Software Changes the Game by Innotas
September 2009 - (Free Research)
IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.
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Simplifying Contact Center Technology by Oracle Corporation
August 2008 - (Free Research)
Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
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Implementing On-Demand Services Inside the Intel IT Private Cloud by Dell, Inc. and Intel®
March 2011 - (Free Research)
By instituting a hosting automation framework that includes entitlement, quotas, transparent measured services, and data-driven business logic, Intel is establishing a true enterprise private cloud that provides a consumer-focused self-service portal. Download this white paper now to learn more.
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itelligence Support Advantage by itelligence, Inc.
March 2010 - (Free Research)
Watch this videocast as Scott Lachecki of North American Nutrition Companies talks about the benefits of itelligence Support Advantage and its on-demand SAP support. itelligence offers mid-market companies worldwide a range of both technical and functional SAP services, business expertise and expert support.
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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact
October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
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ROI CASE STUDY - GOOGLE APPS & TVR COMMUNICATIONS by Google Apps
January 2009 - (Free Research)
In 2007, TVR found that its dated version of Exchange, which was running on Windows NT 4, was running out of disk space and needed to be upgraded or changed. TVR deployed Google Apps to replace its existing Microsoft Exchange environment and improve collaboration, reducing IT costs and risk while increasing agility.
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Securing Virtual Compute Infrastructure in the Cloud by SAVVIS
February 2011 - (Free Research)
Server virtualization is one of the hottest topics in IT today. Initially driven by the need to consolidate servers to achieve higher hardware utilization rates, boost operational efficiency, and reduce costs, enterprises have recently implemented virtualization to obtain on-demand access to additional compute resources.
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Customer Experience: Empower Your Agents by Oracle Corporation UK Ltd
December 2012 - (Free Research)
View this brief video to learn what your business's customer service and support systems should look like. Watch this on-demand video now to find out why simplicity and ease-of-use is key to delivering the best possible customer interactions.
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ALM and Agile Strategies E-Zine Issue 1 by SearchSoftwareQuality.com
February 2012 - (Free Research)
Using modern-day Agile techniques such as automation and cloud hosting solutions, today’s IT leaders have opportunities to reap better returns on their ALM investments. In this issue, experts will share source code control system automation strategies, hosting options for code repositories and trends in requirements management tools.
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The Cloud: Promises and Realities by Global Knowledge
June 2011 - (Free Research)
Many IT administrators believe the cloud is staged to offer adaptable, flexible and scalable resources at a fraction of the cost. But with varying definitions, strategies and expectations, the cloud is still clearly in the developmental stages. Take a look at this white paper for an expert analysis of cloud computing.
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Designing Networks for Rich Media Communications by Global Knowledge
January 2012 - (Free Research)
Companies are continuing to invest in video and rich media technology to meet the needs of videoconferencing, on-demand videos and video surveillance. Access this paper to find out how you can achieve high performance and reliability, assure end-to-end QoS, and make deployment of a video-ready network easy.
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Maximizing ERP Return on Investment with On-Demand Support Services by itelligence, Inc.
May 2009 - (Free Research)
The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services.
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CW+: Quocirca Report: A gift from IT to the business by ComputerWeekly.com
July 2010 - (Free Research)
IT managers that fail to embrace on-demand services will hold back the organisation they are supposed to be supporting. Such services can save costs within IT, as well as provide new capabilities to the business that have previously been unavailable or unaffordable.
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On-Demand Application Delivery by Endeavors Technologies
October 2010 - (Free Research)
On-Demand Application Delivery provides a new model for software distribution, a stakeholder model that allows QoS control for the service provider, and better support for software deployment and maintenance. Read this white paper to learn how ODAD is going to revolutionize your organizations' desktops.
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Maximizing the Business Benefits of On Demand Web Content Management Systems by Clickability, Inc.
March 2010 - (Free Research)
Companies of all sizes are recognizing that on-demand SaaS solutions represent a viable alternative to on-premise applications; they are taking a closer look at which SaaS vendors can serve as a strategic source for their on-demand solution needs. Read this paper to find out more about the business benefits of Clickability’s On-Demand WCM Platform.
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Webcast: A Must-See Before You BYOD by Good Technology
February 2013 - (Free Research)
Watch this on-demand webcast—"Simplify Your BYOD Implementation: Considerations and Frameworks for Success"—to see how today's leading enterprise IT departments tackle the challenges of transitioning their corporate-owned mobile fleets to BYOD.
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Which ERP Software Offers the Best Picture for SMBs by Exact Software
February 2012 - (Free Research)
Between on-demand and Software as a Service (SaaS), there are more enterprise resource planning (ERP) software options available than ever and small to midsized businesses (SMBs) are finding it be an overwhelming situation. Read this expert guide to learn which ERP applications are becoming viable alternatives for SMBs, as the marketplace matures.
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HP Advanced Data Center Network Architecture by Global Knowledge
January 2012 - (Free Research)
Today’s data center networks must be able to support tomorrow’s on-demand, virtualized IT environments. Discover how you can leverage a unified, virtualization-optimized infrastructure to meet escalating bandwidth and performance demands, security needs and more.
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On-Demand ERP in the Enterprise: A practical CIO guide to implementation by NetSuite
May 2009 - (Free Research)
This paper sets out a framework for deciding on and implementing on-demand ERP within enterprises.. It examines key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment.
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