WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate Corporation.. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate Corporation..
		BIG-IP Local Traffic Manager by F5 Networks. The BIG-IP® Local Traffic Manager is an application delivery networking system that provides the most intelligent and adaptable solution to secure, optimize, and deliver applications, more... >> Discover more offerings from F5 Networks.

Enterprise telephony: IP PBX vs. UC software by SearchUnifiedCommunications.com September 2008 - (Free Research) In this video interview, Burton Group Senior Consultant Ken Agress will examine how UC software is challenging the traditional IP-PBX and how telephony fits in the market evolution of unified communications.  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

ERP for Manufacturers - Improve Business Efficiency, Manage Costs by HarrisData (E-mail this company) In today's economy, mid-sized manufacturers must pay close attention to the management of material, money, and labor. HarrisData Manufacturing delivers an integrated solution to manage all facets of the manufacturing enterprise, including integrated, web-based customer and supplier self-service!  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Fixed-Mobile Convergence for High Performance by AT&T Corp October 2008 - (Free Research) Fixed-mobile convergence promises to bridge the gaps that divide mobile workers from their customers and business associates, while empowering mobile workers with all the information and communication capabilities available back at headquarters.  (WHITE PAPER) GO TO WHITE PAPER

Data De-duplication and Replication Gives AIG Better Backups and Enhanced Sarbanes-Oxley Compliance by Quantum. June 2008 - (Free Research) AIG major business challenge was the rapid access to archive data so to overcome this problem AIG tried Quantum backup solutions that combined data de-duplication disk, tape, due to which the company is now able to enhance compliance.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company) Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

TEM for IP Readiness by AnchorPoint. August 2008 - (Free Research) AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend – and apply the technologies and services that will yield the highest ROI.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya, Inc July 2008 - (Free Research) By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Crypto Complete Case Study: Field-Level Encryption Helps Retail Chain Achieve PCI Compliance by Linoma Software August 2008 - (Free Research) In this case study, Love's Travel Stops and Country Stores, a retail chain, used Crypto Complete in an effort to meet PCI standards. Love's found that Crypto Complete encrypted credit card numbers in a way that satisfies PCI compliance auditors.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Manufacturing Execution Systems (MES) Adoption Drives Performance by Apriso® Corporation (E-mail this company) March 2007 - (Free Research) Of the more than 200 surveyed manufacturers, 54% are planning on adopting Manufacturing Intelligence (MI) within the next 24 months. This benchmark is a roadmap for reducing overall manufacturing costs through the utilization of manufacturing technologies.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Cisco IPC Cost Savings Calculator by Cisco Systems, Inc February 2008 - (Free Research) This tool will estimste your current voice costs based on industry averages in a traditional PBX environment.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Expert Executive Office by Aderant Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Briefing: Integrating Microsoft Unified Communications with Current Phone Systems by Dell, Inc September 2008 - (Free Research) This document discusses how a company can integrate Microsoft’s Unified Communication (UC) services with their existing telephony system.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

TechNet Webcast: Virtualization of Production Workloads Including Active Directory, SQL Server, and Others (Level 200) by Microsoft October 2008 - (Free Research) This session presents the Contoso path to SQL Server consolidation and describes the possible solutions that can be deployed.  (WEBCAST) GO TO WEBCAST

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Innovating the Field: Document Solutions Company Turns to Unique Field Service Solution from Astea by Astea International Inc. (E-mail this company) November 2007 - (Free Research) In 2006, Danka leadership made the decision to update the company’s service management solution, which was largely based around a self-service interactive voice response (IVR) system. After engaging with multiple vendors, Danka chose Astea’s FieldCentrix FX Mobile®, a workflow software for automating field service processes.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Proofpoint MLX Whitepaper by Proofpoint, Inc. August 2008 - (Free Research) This white paper explains the key concepts, technologies and benefits associated with Proofpoint MLX technology, which provides the most effective spam protection today.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Editor's Letter: Triumphant by CIO Decisions September 2008 - (Free Research) Celebrating Midmarket IT Success.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

CIO Habitat: Growth: The Secret Ingredient in CIO Success by CIO Decisions September 2008 - (Free Research) At a recent gathering for CIOs, John Hofmeister, the president of Shell Oil Co., surprised the group when he noted that just 10 years ago the oil giant had no enterprise CIO.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

e-Learning Survey: Bridging the gap between HR and employee training by SkillSoft Corporation July 2008 - (Free Research) This paper details the results of a survey of more than 200 employees from a wide range of organizations, aimed to discover if there is a disconnect between employer's training opportunities and employee's learning needs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

VOIP: Security Fear Factor by CIO Decisions September 2008 - (Free Research) For years, midmarket CIOs have eyed with envy larger companies' embrace of Voice over Internet Protocol, or VoIP, technology. After all, VoIP can be a good way to cut costs and add flexibility to telephony.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

National Healthcare Executives 2008 Survey Finds Hospitals Are Transitioning from Manual Patient Flow Methods to Advanced Patient Flow Logistics Systems by Statcom. May 2008 - (Free Research) StatCom's 2007 National Survey on Patient Throughput & Capacity Challenges captures the opinions of U.S. healthcare execs regarding patient flow throughput, bed occupancy & length of stay.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Leverage the Network for Better Application Performance by Citrix September 2008 - (Free Research) This podcast examines some of the challenges and best practices with application performance management and its impact on the network.  (PODCAST) READ ABSTRACT | GO TO PODCAST

IFS Construction Project Management Software by IFS The experience we’ve gained working alongside many of Europe’s leading names in the construction and engineering industries tells us that each industry sector is subject to its own unique requirements.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improve Plant Performance and Communication with Design Operate Maintain (DOM) by IFS March 2008 - (Free Research) Listen to this podcast to learn how design operate maintain (DOM) can help you eliminate communication problems between maintenance, operations and designers working on your plant.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Securing Customer Proprietary Network Information by RSA, The Security Division of EMC September 2008 - (Free Research) In response to growing threats, the Federal Communications Commission (FCC) strengthened its regulations pertaining to the access of targeted data, in particular, CPNI. This white paper gives the details.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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