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Fugro Data Solutions Secures Worldwide Reputation with Scalable Backup Solution from ExaGrid that Delivers 80:1 Data Deduplication Ratio by ExaGrid Systems, Inc.

August 10, 2012 - (Free Research)
Check out this brief case study to follow one IT organization's journey from backup blues to storage success. 
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Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation

July 2008 - (Free Research)
Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation. 
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Eight Essential Steps: Moving the Contact Center Beyond Operational Efficiency to Business Effectiveness by Aspect

August 2010 - (Free Research)
This paper explains how to move the contact center beyond operational efficiency to business effectiveness and provides best practices employed by businesses that already operate their contact centers as profit centers and touching on the technology that makes it possible. Read on to learn how to transform your contact center into a profit center. 
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Call Centre Transformation: Turning Customer Experience Into Profits by SAP AG

December 2007 - (Free Research)
Call centres have been constantly evolving since the last third of the twentieth century. This evolution will continue as innovative information technology and shifting forces of competition drive call centre transformation. Customer interaction has become an important source of differentiation for organisations. Learn more in this white paper. 
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How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
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Five Ways ERP Can Help You Implement Lean by Epicor Software Corporation

February 2008 - (Free Research)
A lean approach to manufacturing can help improve productivity and customer service. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge. 
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Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor

December 2008 - (Free Research)
This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management. 
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White Paper: The State of Workforce Mobility by Nokia

January 2008 - (Free Research)
The State of Workforce Mobility is based on the key conclusions of a market research project conducted by global research leader Simpson Carpenter on behalf of Nokia Enterprise Solutions. 
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Institutional Identity Theft: How the Identity Theft of Your Customers Leads to the Erosion of Your Company's Profits and Good Name by Perimeter eSecurity

December 2008 - (Free Research)
Read this whitepaper for a look at the real losses sustained by organizations whose customers experience identity theft and best policies, procedures, and solutions to reduce your organizations risk. 
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Managing Project and Portfolio Risk in the Oil and Gas Industry During an Economic Downturn by Oracle Corporation

March 2009 - (Free Research)
Project portfolio management solutions, such as those from Oracle, enable project leaders to successfully manage risk, even in this volatile climate. They also enable companies to identify the best strategies for pursuing existing projects and to identify the most-promising future projects for investment. 
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Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc.

January 2007 - (Free Research)
This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. 
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Total E-mail Security by Sunbelt Software

November 2008 - (Free Research)
Malware is becoming ever more sophisticated every day. Only through effective tools that incorporate fast responses against all categories of malware will organizations be able to maintain the health of their critical business systems. 
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Protecting Against the New Wave of Malware: Osterman Research by Sunbelt Software

September 2008 - (Free Research)
This paper addresses the variety of issues organizations face in context of their security challenges, and discusses the capabilities of VIPRE Enterprise, an integrated platform that provides high-performance, integrated endpoint protection capabilities. 
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Introspect Investigator & EDD by ZANTAZ

January 2008 - (Free Research)
ZANTAZ's solutions allow unrivalled automation of discovery operations by using the most advanced analysis tools on the market. 
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Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry by Adobe Systems, Inc.

November 2008 - (Free Research)
Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results. 
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GFI FAXmaker by GFI Software

GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price. 
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Online Content Speaks Volumes by Sitecore

July 2008 - (Free Research)
This whitepaper examines the results of a survey by Aberdeen in which 300+ executives, users, and managers of online content management systems were asked the methods they use for building their web content management and delivery models. 
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Business-Model-Driven Data Warehousing: Keeping Data Warehouses Connected to Your Business by Kalido

June 2008 - (Free Research)
This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process in support of effective Business Intelligence. 
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Leading Energy Utility Company Increases Efficiency Through PeopleSoft Financials and HRMS Systems Upgrades by Hexaware Technologies

April 2008 - (Free Research)
Explore the four phases of the lifecycle for the upgrade methodology of an on-site delivery model that provides upgrade services to enable one organization to achieve its business objects. 
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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.

November 2007 - (Free Research)
In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. 
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Best Practices In Document Management: Five Tests to Evaluate Cloud Enterprise Content Management (ECM) by SpringCM

January 2007 - (Free Research)
Document management, either as a stand-alone technology or as part of a broader ECM initiative, enables an organization to effectively and efficiently control and leverage its content. This white paper will explore five tests to determine whether your organization can benefit from a Cloud ECM solution. 
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Privacy and Big Data by ComputerWeekly.com

August 2013 - (Free Research)
This report from ISACA, a non-profit security association, lists 16 key questions companies need to answer when considering the privacy and governance aspects of big data. 
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Data Profit vs. Data Waste: Boosting business performance every day in the real world with information optimization by IBM

December 2012 - (Free Research)
In this insightful resource, discover how you can significantly improve business performance and decision-making with an information optimization strategy, and ensure your company makes the most of every last piece of data available. 
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Optimizing Application Monitoring by GroundWork, Inc.

March 2008 - (Free Research)
After studying dozens of designs for application monitoring, it has been found that the optimal solution is often achieved through simple synthetic transaction monitors. 
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How Automated Solutions Can Help with Efforts Toward Sarbanes-Oxley Compliance by Varonis

September 2008 - (Free Research)
This document provides a brief overview of the Sarbanes-Oxley Act, (Sections 302 and 404), the impact of SOX on IT Departments, and the Varonis Data Governance solution for critical portions of the Sarbanes-Oxley Act of 2002. 
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