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Featured Sponsors
IFS Applications - Supply Chain Management by IFS
Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.
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Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
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Alliance PocketPC - Impact Field Productivity by Astea International Inc.
(E-mail this company)
Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
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Best Practices for Remote Support and Services by Citrix Online-GotoAssist
July 2008 - (Free Research)
After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service.
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How Should an Enterprise Move towards Unified Communications? by Avaya, Inc
July 2008 - (Free Research)
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
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Leveraging BPM for a Greener and Efficient Enterprise by Cognizant Technology Solutions.
September 2008 - (Free Research)
This Webcast looks at business process management (BPM) in action, in a paperless office scenario. It proposes a holistic approach to measure and assess the waste footprint of an organization's paper based processes.
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Dispatch Direct: Service Call Dispatching by Dispatch Direct
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
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The Paperless Office-Turning the Page on Paper Use by SpringCM
August 2008 - (Free Research)
This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.
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Customer Experience Demo: XenDesktop by Citrix
August 2008 - (Free Research)
This short webcast walks the user through a session with XenDesktop. From login, to launching applications, the user experience is illustrated.
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Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces by DeskFlex
August 2008 - (Free Research)
Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.
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Planning for the Unexpected Disaster by Cisco Systems, Inc
March 2008 - (Free Research)
A disaster recovery plan covers the hardware and software required to run critical business applications, the data that your company must maintain, and the steps necessary to maintain workforce continuity from remote locations.
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Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc
February 2008 - (Free Research)
In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.
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Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research
August 2004 - (Paid)
The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now.
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Application Performance Brief: Microsoft Office SharePoint Server by Blue Coat
July 2008 - (Free Research)
Blue Coat Systems provides an end-to-end solution to regain performance, minimize bandwidth usage, and reduce the time to complete all SharePoint Server 2007 operations, whether it is for information or content management, collaboration and workflow.
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Embracing the Paperless Office: Reduce Costs and Save Time by Equisys Inc
February 2008 - (Free Research)
Explore the hidden costs of paper-based processes and the benefits of document automation. Eliminate the cost of printing paper documents and offer a more secure way to correspond with customers and suppliers.
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Cisco PIX 506E Security Appliance by Cisco Systems, Inc
The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance.
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Dialogue Live by Exstream Software.
Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.
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Captaris® Alchemy®: Document Management Software by Captaris
Captaris Alchemy gives organizations the power to archive, index and retrieve
images, faxes, email, PDFs, and several other file types with an integrated and
scalable set of tools that are easy to use and deploy throughout the information
lifecycle management (ILM) stages.
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Best Practices for Home Agents by Avaya, Inc
June 2008 - (Free Research)
Home agents represent an opportunity to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
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