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The global state of the project management office by ComputerWeekly.com
May 05, 2011 - (Free Research)
This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
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Wave Methodology- A Practical Guide to Defining Roles for Access Control by Oracle Corporation
June 10, 2011 - (Free Research)
As the number and type of users who require access to organizations’ computer-based resources increase, the traditional method of managing user access on a case-by-case basis has quickly become antiquated. This paper explores a 7-step process which has proven to be an effective method for administrators to identify user roles for access control.
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Oracle Data Mining 11g Release 2 Mining Star Schemas: A Telco Churn Case Study by Oracle Corporation
June 24, 2012 - (Free Research)
This paper, based on the CACS and intended for users of the Oracle Data Miner, highlights the telco churn case study using Oracle Data Miner and explains the case study workflow methodology. Read this now and learn about preparing a database scheme and importing a pre-made Oracle Data Miner workflow.
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Software Licensing and Subscription by ComputerWeekly.com
August 05, 2011 - (Free Research)
This research from Freeform Dynamics, based on a survey of end users, identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.
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Mind the Gap: What is an ITIL Gap Analysis? by Global Knowledge
April 13, 2012 - (Free Research)
Discover how a gap analysis can reveal areas where the reality and long-term vision of your organization are diverging and provide the momentum needed to start adopting service management best practices. Find out how gap analysis can help your company identify what it does well and how to achieve its goals.
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Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation UK Ltd
October 10, 2012 - (Free Research)
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
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The Global State of the PMO 2012 by ComputerWeekly.com
May 17, 2012 - (Free Research)
This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.
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EMC's Comprehensive Approach for Building Proven Information Infrastructure Solutions by Wipro Technologies
October 30, 2008 - (Free Research)
In this paper, Wipro Technologies focuses on the methodology EMC follows for building its Proven Solutions for organizations of all sizes and domains. This paper also demonstrates the methodology using an example of the solution development process for Microsoft Exchange in physical and VMware environments.
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Be as Agile as you can be by IBM
April 04, 2011 - (Free Research)
Join Elizabeth Woodward, IBM Agile Practice Expert, as she discusses how software development leaders and agile teams can identify the impact of choices in organizing their team structure to optimize a distributed Agile methodology.
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How Should an Enterprise Move towards Unified Communications? by Avaya Inc.
July 2008 - (Free Research)
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
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Data De-Duplication Background: A Technical White Paper by Quantum Corporation
June 2008 - (Free Research)
In this white paper data de-duplication, refers to a specific approach to data reduction built on a methodology that systematically substitutes reference pointers for redundant variable-length blocks (or data segments) in a specific dataset.
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Data Deduplication Background: A Technical White Paper by Quantum Corporation
February 2011 - (Free Research)
The term “data deduplication”, as it is used and implemented by Quantum Corporation in this white paper, refers to a specific approach to data reduction built on a methodology that systematically substitutes reference pointers for redundant variable-length blocks (or data segments) in a specific dataset. Read on to learn more.
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Mastering Global Product Development (GPD) for Business Advantage by Parametric Technology Corp.
August 2010 - (Free Research)
This paper discusses common GPD challenges and corresponding solution methodologies in the context of PTC technology-enabled best practices derived from numerous customer engagements worldwide. Read this paper to learn the foundation your company needs to make intelligent, informed decisions regarding initiatives toward global product development.
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Project Management Office: Seeing the Whole Picture by Innotas
June 2011 - (Free Research)
The use of project and portfolio management (PPM) can help organizations see the big picture – and effectively plan ahead to achieve strategic results. Learn how your organization can benefit from a PPM approach that provides visibility into project decisions for greater success.
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Computer Weekly - 6 March 2012: Windows 8 - tablet meets desktop by ComputerWeekly.com
March 2012 - (Free Research)
This week’s Computer Weekly delves into the new world of Windows 8. We also talk to some top CIOs about how the downturn has shaped their priorities. You'll also find the third and final part of our Buyer's Guide to IPv6 migration, all inside this digital magazine.
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Endpoint Security, Endpoint Management: The Cost-Cutter's Case for Convergence by Lumension
March 2009 - (Free Research)
This analyst report is for any organization that relies on end-user computing platforms (personal computers, workstations, laptops, notebooks) - and their associated applications, data, and network connectivity - to carry out strategic business objectives. It describes how the companies with top results keep these endpoints "clean and ready."
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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Presentation Transcript: Drivers for Desktop Virtualization and Current Challenges by Dell Inc., Intel, Citrix
April 2011 - (Free Research)
In this transcription of a webcast, Dell explores this “Next Generation of End User Computing.” Gain insight into how the evolving workforce is facilitating changes within IT. Learn how desktop virtualization can deliver the improved efficiency, stability, reliability and availability that is now critical for business success.
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ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!
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Taneja - Riverbed Extends from WAN Optimization to Edge Virtual Server Infrastructure by Riverbed Technology, Inc.
December 2011 - (Free Research)
Taneja Group explores how Riverbed Technology has identified a critical challenge that limits IT performance in highly distributed customer environments.The report profiles the new Steelhead EX + Granite appliance, combining a true "branch-office box" virtualized hardware platform with a first-of-its-kind block storage technology. Download now.
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Blue Coat Accelerates Automated CLI Testing, Reaps New Efficiencies with FanfareSVT by Fanfare
December 2006 - (Free Research)
Blue Coat needed to improve its test automation practices with tools & solutions that automate test cases during the development phase, increase test coverage, & identify changes that are not easily identified from build to build. Read why Blue Coat selected FanfareSVT test automation software to work seamlessly within its existing infrastructure.
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