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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc. June 2009 - (Free Research) When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve.  (WHITE PAPER) READ ABSTRACT |

Lumension Vulnerability Management - Automating the Vulnerability Management Lifecycle by Lumension November 2008 - (Free Research) Learn how Lumension Vulnerability Management enables organizations to mitigate their critical risk by integrating the five phases of vulnerability management: discovering assets, assessing vulnerabilities and misconfigurations, prioritizing risks, remediating vulnerabilities and continuous reporting.  (WHITE PAPER) READ ABSTRACT |

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services July 2009 - (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Engaging Your Subscribers Using Interactive Media in Email by Bronto Software October 2008 - (Free Research) This paper reviews the best practices for integrating engaging interactive media elements into your current email marketing program. It will cover video in email, utilizing polls, flash presentations, RSS feeds and more.  (WHITE PAPER) READ ABSTRACT |

Making Office 365 More Secure and Compliant by Proofpoint, Inc. December 2011 - (Free Research) Microsoft has done a good job at developing a robust and scalable platform in Office 365, but there are some organizations that will need compliance and security capabilities not natively available. View this paper to explore what Office 365 will and will not do and where supplemental offerings from third party vendors will prove to be beneficial.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software October 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.  (WHITE PAPER) READ ABSTRACT |

Distributed IT Infrastructures: Alternative Approaches by VM6 Software October 2009 - (Free Research) This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.  (WHITE PAPER) READ ABSTRACT |

Data Protection for Businesses with Remote Offices Across Multiple Locations by HP and Intel May 2011 - (Free Research) Check out this whitepaper sponsored by HP and Intel to see how HP and their various data protection offerings can help your organization mitigate the risk of data loss and drive better business outcomes.  (WHITE PAPER) READ ABSTRACT |

Project Management Office: Seeing the Whole Picture by Innotas June 2011 - (Free Research) The use of project and portfolio management (PPM) can help organizations see the big picture – and effectively plan ahead to achieve strategic results.  Learn how your organization can benefit from a PPM approach that provides visibility into project decisions for greater success.  (WHITE PAPER) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.  (EBOOK)

Creating a Project Management Office (PMO) by SERENA Software, Inc. March 2008 - (Free Research) Originally created to ensure good project management practices throughout an organization, the Project Management Office (PMO) has been expanded to a more strategic role and is widely viewed as the answer to better decisions and execution.  (WHITE PAPER) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM June 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

Six Features Your Laptop Backup Must Have by Druva Software April 2010 - (Free Research) The whitepaper explains the 6 critical features your enterprise laptop backup solution will need to defuse the explosion of corporate data.  (WHITE PAPER) READ ABSTRACT |

Real-Time Collaboration For Your Growing Business by Avaya December 2012 - (Free Research) Discover how Avaya IP Office – a complete, across the board solution – can help you increase connectivity within your enterprise regardless of where employees, clients, and business partners are located. Click through to learn more about this innovative unified communications solution now!  (WHITE PAPER) READ ABSTRACT |

The Smart Approach To IT Resource Management by Innotas November 2012 - (Free Research) This white paper demonstrates why progressive organizations are looking toward effective resource management solutions that provide line-of-business executives with clear visibility into IT departments in order to increase overall efficiency and allocate necessary resources to high-priority projects.  (WHITE PAPER) READ ABSTRACT |

IDC - Data Center Transformation and Its Impact on Branch IT by Riverbed Technology, Inc. September 2012 - (Free Research) To deliver higher-performance services worldwide, IT departments must extend the datacenter's virtual edge to branch offices where services are delivered locally from centrally managed infrastructure.  Download to learn about the changing role of branch IT in the age of datacenter transformation.  (WHITE PAPER) READ ABSTRACT |

SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company by Global Knowledge November 2010 - (Free Research) This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level.  (WHITE PAPER) READ ABSTRACT |

EMA Whitepaper: Enabling Single Sign-On from Desktop to Cloud for the Extended Enterprise by Oracle Corporation January 2011 - (Free Research) IT security teams have the challenge of ensuring security while streamlining access to a variety of resources. Learn how Enterprise Single Sign-On can enable your business to effectively balance security and streamlined access.  (WHITE PAPER) READ ABSTRACT |

Protecting Control Networks - SCADA by Sourcefire May 2013 - (Free Research) This whitepaper will introduce you the the basic facts and information you need to know in order to properly secure your control networks Read on to learn about the "golden rules" for protecting control networks, it's critical vulnerability points, and more.  (WHITE PAPER) READ ABSTRACT |

Integrating Microsoft Office SharePoint Server 2007 and SAP by Microsoft Corporation India Pvt Ltd December 2007 - (Free Research) This white paper describes the innovations in Microsoft® Office SharePoint® Server 2007 that make interoperability with SAP easier than ever.  (WHITE PAPER) READ ABSTRACT |

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