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		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps July 06, 2012 - (Free Research) Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues.  (WHITE PAPER) READ ABSTRACT |

White paper: IBM WebSphere MQ: The right information in the right place and time by IBM October 31, 2012 - (Free Research) Read this white paper to gain insight into addressing the complexities of modern application integration. Explore the concepts behind messaging-oriented middleware and learn how it can play a pivotal role in connecting enterprise services and data.  (WHITE PAPER) READ ABSTRACT |

Gartner-A step-by-step approach to successful Business Intelligence by IBM April 19, 2012 - (Free Research) Decision-making is buoyed by strong business intelligence (BI). For small to midsize businesses (SMBs), formulating an approach to BI can be a challenge. Incremental steps are pivotal for SMBs, according to this paper featuring insight from Gartner. Read this and learn why starting with the basic before evolving deeper is the proven path.  (WHITE PAPER) READ ABSTRACT |

IBM WebSphere Cast Iron Cloud integration Integrate Microsoft Dynamics in days by IBM April 16, 2012 - (Free Research) This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions.  (WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM April 16, 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.  (WHITE PAPER) READ ABSTRACT |

Ten Things to Avoid in a Data Model by CA ERwin from CA Technologies April 20, 2011 - (Free Research) The construction of a data model is one of the more difficult tasks of software engineering and is often pivotal to the success or failure of a project. Many factors determine the effectiveness of a data model. In this white paper, industry expert Michael Blaha covers the Top 10 pitfalls to avoid - from both the strategy and detail perspective.  (WHITE PAPER) READ ABSTRACT |

Ten Things to Avoid in a Data Model by CA ERwin from CA Technologies August 01, 2010 - (Free Research) The construction of a data model is one of the more difficult tasks of software engineering and is often pivotal to the success or failure of a project. Many factors determine the effectiveness of a data model. In this white paper, industry expert Michael Blaha covers the Top 10 pitfalls to avoid — from both the strategy and detail perspective.  (WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Web Content Management by SDL Web Content Management Solutions Division September 07, 2010 - (Free Research) This Magic Quadrant will help CIOs and business and IT leaders that are analyzing their Web strategies to assess whether they have the right Web Content Management offering to support them. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.  (WHITE PAPER) READ ABSTRACT |

SCANA Corporation Anticipates Reduced Complexity Managing DB2 Workloads to Increase Efficiency and Grow Next- Generation Mainframe Skills by CA Technologies. July 15, 2011 - (Free Research) This white paper discusses the challenges that accompany the continued use of the mainframe. Gain insight into a tool that can improve collaboration so your retiring mainframe specialists can transfer their skills to the next generation of IT professionals.  (CASE STUDY) READ ABSTRACT |

Unified Networking on 10 Gigabit Ethernet by Intel November 30, 2010 - (Free Research) Unified networking over 10 Gigabit Ethernet (10GbE) in the data center offers compelling benefits, including a simplified infrastructure, lower equipment and power costs, and the flexibility to meet the needs of the evolving, virtualized data center.  (WHITE PAPER) READ ABSTRACT |

Data Protection Report 2008: Best Practices in Data Backup & Recovery by Overland Storage February 14, 2008 - (Free Research) This white paper outlines the survey results of over 135 storage professionals to understand the top goals, challenges and trends related to data protection in 2008. Read this white paper to learn what's in store for this year.  (WHITE PAPER) READ ABSTRACT |

Cisco UCS – A Real World TCO Analysis by Cisco Systems, Inc. April 01, 2011 - (Free Research) This white paper reveals five opportunities for infrastructure cost savings. Learn how to simplify management of your data center through integration and automation of network, compute, and virtualization technologies.  (WHITE PAPER) READ ABSTRACT |

ITG Executive Summary: Value Proposition for IBM PureFlex Systems by IBM April 18, 2012 - (Free Research) This paper outlines a system that includes industry-leading capabilities at the infrastructure management level. Read on to discover how this option offers the potential to transform the server, storage and network infrastructures that support SAP enterprise environments and allows organizations to extend common management services to non-SAP apps.  (WHITE PAPER) READ ABSTRACT |

Advanced Case Management for Smarter Energy and Utilities by IBM October 23, 2010 - (Free Research) Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.  (WHITE PAPER) READ ABSTRACT |

Advanced Case Management: Making its Mark on Key Government Sectors by IBM May 10, 2012 - (Free Research) Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.  (WHITE PAPER) READ ABSTRACT |

Is EMC Greenplum the real Hadoop company? by ComputerWeekly.com April 02, 2013 - (Free Research) EMC Greenplum launched two new Hadoop-related technologies to support Big Data deployments. Analyst Group, Nucleus Research  assesses their importance.    (ANALYST REPORT) READ ABSTRACT |

Borderless Applications and the Changing Face of Application Performance Management by Compuware Corporation April 12, 2011 - (Free Research) This paper discusses the shift in application performance management by IT operations and it provides insight into how best to ensure applications spanning across all boundaries of enterprise and the Internet can successfully be monitored and managed to meet the needs of the business.  (WHITE PAPER) READ ABSTRACT |

Service Management Virtual Simulation (tool) by IBM December 07, 2009 - (Free Research) Check out this virtual forum to access papers and podcasts pertaining to dynamic infrastructure solutions from IBM.  (RESOURCE CENTER)

Top 10 Considerations for a Secure Mobile Enterprise. by Juniper Networks, Inc. May 03, 2012 - (Free Research) This essential white paper explores ten rules every organization must follow to ensure the security of mobile devices in the enterprise.  (WHITE PAPER) READ ABSTRACT |

Protect Your Data like a Fortune 500 Company by SafeData, LLC July 2008 - (Free Research) This white paper explores the types of world-class data protection and business continuity solutions that are available for businesses and how the utility model makes them easy and affordable.  (WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

SearchBusinessAnalytics.com Tip Guide: Predictive analytics project challenge: Keeping the faith in findings by Sybase, an SAP company March 2012 - (Free Research) This tip guide can restore your conviction in predictive analytics through advice on how to foster a feeling of trust in their pivotal results. Learn why one firm is comparing and contrasting the predictive analytics results with those of their gut instincts, enabling users to see how the predictive models translated into better business decisions.  (EGUIDE) READ ABSTRACT |

TIP GUIDE: Determining the ROI of a WMS upgrade by HighJump Software January 2012 - (Free Research) Ensuring your warehouse management software (WMS) allows for adaptability and control is pivotal. If your current system does not allow for this, it could be time for an upgrade. In this tip guide, you will learn best practices for determining the return on investment (ROI) of a WMS upgrade, tips for customizing your WMS and building a process.  (EGUIDE) READ ABSTRACT |

The Impact of Carrier Ethernet on Service Providers by Dorado Software September 2009 - (Free Research) Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up.  (WHITE PAPER) READ ABSTRACT |

Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation July 2008 - (Free Research) Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation.  (WHITE PAPER) READ ABSTRACT |

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