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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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CUSTOMER DATA INTEGRATION (CDI) by Wipro Technologies

February 27, 2008 - (Free Research)
Customer Data Integration technologies can help to create a single, informative, accurate and timely view of the customer across the enterprise which can be used intelligently to achieve the banks objectives. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: OnDemand v. OnPremise CRM: Making the Right Choice for your business by RunE2E

March 16, 2009 - (Free Research)
In this presentation transcript, John Brasch, CEO of RunE2E, discusses the evolution of the CRM application market options that are available today and details their solution run CRM system built on the SAP enterprise application suite. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Virtualization Performance of SAP ERP Solutions on the Intel® Xeon® Processor 7500 Series with Microsoft Windows Server 2008 R2 and Hyper-V by Intel

May 05, 2010 - (Free Research)
Intel® Xeon® processor 7500 series-based servers offer new value for virtualizing SAP solutions with Microsoft Windows Server 2008 R2 Hyper-V. Read this paper to learn how Intel benefits SAP ERP. 
(WHITE PAPER)

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
(WHITE PAPER) READ ABSTRACT |

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM

IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs. 
(SOFTWARE PRODUCT)

Keys for successful social and digital CRM initiatives by Oracle Corporation UK Ltd

December 2013 - (Free Research)
In this expert e-guide, SearchCRM.com's Albert McKeon sits down with Gartner analyst Adam Sarner as he reveals the keys for an effective social CRM initiative. Also inside, find a real-world example of a successful digital CRM adoption at Walt Disney World. 
(EGUIDE) READ ABSTRACT |

Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. 
(WHITE PAPER) READ ABSTRACT |

Apply the power of CRM to build customer loyalty by Infor CRM

February 2012 - (Free Research)
This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. 
(EGUIDE) READ ABSTRACT |

Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation

March 2009 - (Free Research)
This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective. 
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Make the Most of Your Customer COE: A 3-Step Approach by SAP America, Inc.

June 2010 - (Free Research)
To achieve effective objectives and drive effective Application Lifecycle Management, an organization must transform its Customer COE by enhancing the value it delivers to the business. Read this paper to learn so much more. 
(WHITE PAPER) READ ABSTRACT |

Case study: How CVS/Pharmacy found customer service success by Aspect

July 2013 - (Free Research)
This case study reveals how a unified contact center platform enabled CVS/Pharmacy – the nation's largest retail pharmacy chain – to successfully meet its multichannel customer service objectives. 
(CASE STUDY) READ ABSTRACT |

The Fast Track to Service Management Success: Software as a Service by CA Technologies.

September 2008 - (Free Research)
This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives. 
(WHITE PAPER) READ ABSTRACT |

Strategic Value With Trade Promotion Management: A Closed-Loop Process for Quick Wins and Profitable Growth by SAP America, Inc.

September 2010 - (Free Research)
This paper presents the situation of N-Hair, a fictional high-end hair-care products company that is now expanding into channels in broader consumer markets. Read this paper to learn how the firm has positioned itself well for long-term success as it preserved its brand image with SAP software. 
(WHITE PAPER) READ ABSTRACT |

Optim Data Growth Solution for Oracle E-Business Suite by IBM

Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information. 
(SOFTWARE PRODUCT)

Controlling Application Data Growth in the IBM z/OS Environment by IBM

December 2008 - (Free Research)
This white paper explains how the IBM® Optim™ Data Growth Solution for z/OS offers proven capabilities that align the management of application data with your business objectives to maintain z/OS service levels and control costs. 
(WHITE PAPER) READ ABSTRACT |

11 Steps to Successful Lead Nuturing by LeadLife Solutions

July 2013 - (Free Research)
Access this insightful resource to discover the 11 steps to a successful lead nurturing program, so that you can maximize sales opportunities and build better customer relationships. 
(WHITE PAPER) READ ABSTRACT |

5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know by eGain Communications Corp.

February 2010 - (Free Research)
This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy. 
(WHITE PAPER) READ ABSTRACT |

JBoss Enterprise Middleware, by Red Hat: Technical Support Services Leader by Red Hat

November 2011 - (Free Research)
This white paper discusses the features of JBoss Enterprise Middleware and highlights technical and customer support as the key characteristic that sets this middleware apart from the competition. 
(WHITE PAPER) READ ABSTRACT |

Acronis Backup & Recovery® 11.5 Virtual Edition for Hyper-V® by Acronis

December 2013 - (Free Research)
Check out this exclusive white paper to find out the ins and outs of Acronis Backup and Recovery 11.5 Virtual Edition for Hyper-V, and how it will provide top-notch protection for your Hyper-V environment. 
(WHITE PAPER) READ ABSTRACT |

Download Now: Acronis Backup & Recovery 11.5 – Virtual Edition for Hyper-V by Acronis

February 2014 - (Free Research)
Download Acronis Backup and Recovery 11.5 Virtual Edition for Hyper-V so you can rest easy knowing your data and Hyper-V environment are well protected. 
(DOWNLOAD) READ ABSTRACT |

Dell Storage Solutions Guide for Microsoft Hyper-V by Dell and Microsoft

December 2008 - (Free Research)
This guide primarily focused on storage arrays based on their support for key virtualization features, such as high availability and virtual machine migration. 
(WHITE PAPER) READ ABSTRACT |

Dell High Availability Solutions Guide for Microsoft Hyper-V by Dell and Microsoft

December 2008 - (Free Research)
This Dell High Availability Solutions Guide for Microsoft Hyper-V introduces different options to implement HA for Hyper-V environments. 
(WHITE PAPER) READ ABSTRACT |

Yankee Group: Driven Revenue through Information-driven Selling by Oracle Corporation

May 2005 - (Free Research)
This paper by the Yankee Group is a review of today's sales challenges and how strategically managed companies are beginning to provide consistent, accurate information to an entire network of organizations involved in the selling process. 
(WHITE PAPER)

Virtualize Servers with Microsoft Hyper-V and NetApp by NetApp and Microsoft

February 2009 - (Free Research)
Microsoft's Hyper-V technology provides a full-featured server virtualization environment that is well suited for Windows and non-Windows environments. This article will help you understand Hyper-V with some guidelines for getting started using the technology in NetApp environments. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Hyper-V vs. Market Leaders by Dell and Microsoft

November 2010 - (Free Research)
In this transcript, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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