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PharmaCorr: Filling the Bill for High-Volume Order Processing by Esker Inc.
July 13, 2009 - (Free Research)
Read this case study to learn how PharmaCorr turned to Esker DeliveryWare to transition to a less paper-centric process and read all the benefits PharmaCorr reaped from implementing Esker DeliveryWare, including better accessibility, visibility, lower costs and higher ROI.
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Giving Nurses More Time to Care by LogMeIn, Inc.
September 16, 2009 - (Free Research)
The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.
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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
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The Work-at-Home Agent Model for Improved Customer Loyalty by inContact
December 03, 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger
business continuity, and more.
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Finding the Way Home: How to Design Your At-Home Agent Framework by inContact
December 01, 2009 - (Free Research)
Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results.
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Rational Requirements Composer by IBM
September 11, 2009 - (Free Research)
Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle.
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Ten steps to better requirements management by IBM
October 01, 2008 - (Free Research)
Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects.
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Storage Explained: Cloud Storage Defined by 3PAR
October 06, 2009 - (Free Research)
Cloud storage is a rapidly growing technology. Read this paper for the latest definitions of cloud storage and cloud service and to more closely examine cloud storage benefits and offerings.
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Getting your requirements right: Collaborate with Stakeholders to Work Smarter by IBM
May 26, 2009 - (Free Research)
This white paper considers the changing focus of the requirements space and how requirements definition differs from requirements management. A business analyst's struggles with defining requirements using common office software and tools are related. Finally, a requirements definition solution is introduced and discussed.
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Building a Home Lab Environment for Cisco Unified Communications by Global Knowledge
February 10, 2009 - (Free Research)
This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.
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Are Your Mobile Endpoints Secure? by Trend Micro, Inc.
August 2009 - (Free Research)
In this video, Ron Clarkson--Director of Endpoint Security with Trend Micro--introduces Web Reputation, an add-on version of Trend Micro's Web Protection Platform. With Trend Micro's technology, whenever users are connected to the internet, their protection is up-to-date. Watch the video to learn more.
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Scale Out Storage Architecture: Reaching for the Cloud by Forsythe
November 2009 - (Free Research)
Organizations concerned about IT budgets, need to be prepared to discuss cloud storage in the near future. The reality is that there are already enterprises using cloud storage effectively. Is it the answer for your organization? It might be--and the intent of this paper is to provide definitions, considerations and insights.
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Largest UK Network Solves BIG Problem with Small Solution by Nexsan Technologies
November 2009 - (Free Research)
ITV.com’s IT management sought a future-proofed solution that would improve overall performance and future proof for High Definition editing without increasing the physical storage footprint requirements of their small datacenter. Nexsan was the only company that could deliver the solution they required.
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IT Governance in an IBM Lotus Software Environment by Sherpa Software
January 2009 - (Free Research)
This document describes concepts and definitions for governance, elements of governance, distinguishing myth from reality, approaches that go beyond "just good enough", control frameworks etc.
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IT Excellence: Achieving Optimised Business Outcomes by SAP AG
February 2007 - (Free Research)
Information technology is ubiquitous in organizations, but what distinguishes top-notch IT from merely adequate IT? Read this article written by the Economist, to learn how leading companies enable IT to perform optimally.
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Panda Cloud Protection: Simply… Evolution by Panda Security
November 2009 - (Free Research)
Cost optimization is the main reason clients opt for IT services hosted in the cloud. Consequently it is one of the technologies expected to mature most rapidly and to attract many new players into the arena. Read this white paper to learn more about cloud security and Panda’s cloud security solutions.
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Assess Your Enterprise Agility by SAP AG
November 2007 - (Free Research)
Forrester reports that CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products.
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How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats by Webroot Software, Inc.
September 2009 - (Free Research)
This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats.
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Countdown: Top Five Technology Challenges of Role and Entitlement Management by Guardium
November 2009 - (Free Research)
When an organization commits to implementing the technologies and tools to support role and entitlement management, it faces a number of sizable challenges. In this podcast, expert Richard Mackey counts down these organizational, process, and technical challenges that block the successful deployment of role and entitlement management technology.
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The Business Value of Business Intelligence by SAP BusinessObjects
October 2007 - (Free Research)
This document provides you with the knowledge to gain a complete understanding of all the issues you'll face when implementing a BI solution. In this paper, you'll find numerous examples of current Business Objects customers who are using BI in a variety of creative ways to make their organizations more responsive, productive, and profitable.
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Improving Confidence by Increasing Understanding in Information by IBM
May 2009 - (Free Research)
Building greater confidence in your underlying data is easier said than done. The typical organization is home to a wide variety of fragmented data sources. Organizations with a baseline of data management maturity will get better value from their BI investments. They are also more likely to outperform organizations less mature in data management.
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Business Continuity Planning IT Survival Guide by CA
December 2008 - (Free Research)
This survival guide will help you and your company start to plan an effective business continuity plan. The end result should be a reduction in risk factors and to minimize the impact of disasters that are out of your control.
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