In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market... 

Read this case study to see how Celina Insurance Group implemented a collaborative extranet based on IBM Lotus Notes and Lotus Domino to enhance their competitive edge. 

Read this white paper to learn how to eliminate the hassles of Lotus Notes ID file password management by enabling access via Notes by authenticating it against LDAP. 

There is some good information presented in this document and no doubt you would like to get this information for your existing applications, even if you are not planning a migration. 

In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. 

This presentation transcript explains why archiving Domino content (including email and applications) is necessary for most companies. Learn about current archiving tool trends and best practices for Domino. Discover how to enlist a strategy that will best fit your organization's archiving needs. 

Data privacy and thefts, contractual terms and compliance requirements are issues that all need to be considered when installing a CRM system. This paper outlines how deploying Siebel CRM on Oracle's SPARC T-Series servers mitigates risk while helping maintain a low total cost of ownership by not requiring more equipment. 

This case study details the efforts of Henderson Global Investors, an asset management firm, to improve their SharePoint-based content management, backup and administrative functions using AvePoint's DocAve Software Platform. 

In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks. 

The need for archiving electronic records, including electronic mail [email] continues to grow. Large volumes of electronic records, including email, increased storage limitations, government regulations and legal implications have made the need to archive information a critical business issue. Is there a preferred storage format? 

Alloy software by IBM and SAP is a solution that presents information and data from SAP applications in the context of what millions of business users are familiar with–the IBM Lotus Notes collaboration software user interface. Access this white paper to learn about how it works, deployment options, customization options and much more. 

Many organizations are not benefiting from using the mobile device to access more of the key information they need when they are out of the office. View this white paper and discover three advantages of creating a mobilization strategy and program within your organization.