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CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution

November 23, 2010 - (Free Research)
Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more. 
(EBOOK) READ ABSTRACT |

Special Reports on Modernizing Messaging Infrastructure by Sendmail, Inc.

November 2008 - (Free Research)
In this research note, Gartner outlines the top indicators of a potential IT train wreck in regards to messaging solutions. 
(NEWSLETTER) READ ABSTRACT |

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce, An IBM Company

September 2009 - (Free Research)
This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units. 
(WHITE PAPER) READ ABSTRACT |

2009 Annual Study: UK Enterprise Encryption Trends by PGP Corporation

July 2009 - (Free Research)
Read this paper to learn the results of a study that analyzes survey results from 615 UK businesses and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection. 
(ANALYST REPORT) READ ABSTRACT |

eGuide: Email Security and Compliance Best Practices by Google Apps

January 2011 - (Free Research)
Secure and compliant email systems are essential for financial services companies. In this two part series on email security best practices, expert George Wrenn discusses how to capture emails, securely archive the messages and detailed reporting. 
(EGUIDE) READ ABSTRACT |

Achieving Network Payment Card Industry Data Security Standard (PCI DSS) Compliance with Netcordia's NetMRI by Netcordia

October 2008 - (Free Research)
This paper describes the ways that Netcordia's NetMRI can help you quickly achieve and maintain PCI DSS compliance across your network. 
(WHITE PAPER) READ ABSTRACT |

MIS Saves Bank 30 Percent Man Hours and Substantial Operational Cost in First Year by Microsoft Corporation India Pvt Ltd

August 2009 - (Free Research)
Read this case study to learn how Microsoft SQL Server 2008 gave Lakshmi Vilas Bank a competitive edge by speeding up the rate at which the bank provides information to internal stakeholders, customers and government departments. 
(CASE STUDY) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT)

IDC Research Note:Oracle Financial Services and Insurance Forum: Highlighting Relationship-Based Pricing and Billing by Oracle Corporation UK Ltd

February 2012 - (Free Research)
This white paper outlines how relationship pricing and billing is starting to move to retail banking as institutions seek to reward their best customers. Learn why you should embrace relationship-based pricing and how you can improve the support of your customers. 
(WHITE PAPER) READ ABSTRACT |

Research Note: CFOs Must Continue to Focus on XBRL and IFRS, Gartner FEI CFO Study Finds by IBM

July 2012 - (Free Research)
This white paper details a Gartner research study that analyzes the lack of attention to XBRL and IFRS projects by IT organizations and details recommendations for improving disclosure management strategies. 
(WHITE PAPER) READ ABSTRACT |

Nucleus Research Note: IBM Cognos Express by IBM

February 2011 - (Free Research)
Learn how midsize companies can rapidly adopt Business Intelligence (BI) and Performance Management (PM) technologies while minimizing training, support and ongoing costs in this research note from Nucleus Research. 
(WHITE PAPER) READ ABSTRACT |

OpSource Improves Global Business Management and Streamlines Revenue Recognition with Intacct by Intacct Corporation

March 2010 - (Free Research)
As OpSource grew as a company, they found many inefficiencies and challenges in their financial management system. Read on to learn how OpSource overcame these challenges by switching to Intacct for a new SaaS financial management system. 
(CASE STUDY) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

IFRS in the Life Sciences: Broad implications by Deloitte

September 2009 - (Free Research)
This paper provides practical industry insights on IFRS for life science executives and includes useful sections on: IFRS challenges and opportunities in life sciences; Implications of IFRS for financial reporting, tax, human resources, mergers and acquisitions, IT, and treasury and much more. 
(WHITE PAPER) READ ABSTRACT |

The Future of Authentication for Online Services by SafeNet, Inc.

November 2009 - (Free Research)
In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks. 
(WHITE PAPER) READ ABSTRACT |

HP Client Engagement for Wealth Managers by Hewlett-Packard Limited

September 2012 - (Free Research)
A staggering 75 % of people leave their parents' wealth managers services. Learn to meet the challenges posed by today's new breed of clients by leveraging customer relationship management (CRM) applications, such as addressing today's pain points, functionality that meets your needs, transforming risks to your client base, and more. 
(WHITE PAPER) READ ABSTRACT |

Optimize Data Management for Smarter Banking and Financial Markets E-Book by IBM

March 2011 - (Free Research)
This e-book explains how smarter banks can anticipate customer needs and deliver innovative products faster, more consistently and more nimbly than the competition. They have full visibility of their risk position and customer needs. And they respond quickly to both challenges and opportunities. Read on to learn how to become a smarter bank. 
(EBOOK) READ ABSTRACT |

Business Case for Integrated Unified Communications and Contact Center Solution by ShoreTel

June 2010 - (Free Research)
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. 
(WHITE PAPER) READ ABSTRACT |

Integrating customer data for improved CRM by Infor

May 2013 - (Free Research)
This expert e-guide provides an in-depth look at how to leverage social media, customer data and analytics to achieve a unified vision of your customer and better anticipate their needs. 
(EGUIDE) READ ABSTRACT |

Build Loyalty with an Exceptional Customer Experience by Oracle Corporation UK Ltd

December 2012 - (Free Research)
Providing the ideal customer experience can turn prospects into loyal, lifetime customers -- a crucial aspect of a financial firm's future success. Watch this brief video to learn how an exceptional customer experience from the beginning can help your financial organization foster lifelong customer loyalty. 
(VIDEO)

A Buyer's Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements by Intacct Corporation

July 2008 - (Free Research)
The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and independent Software Vendors to leverage on-demand financial applications. 
(WHITE PAPER) READ ABSTRACT |

Healthcare and Compliance - The New Reality by Juniper Networks, Inc.

April 2011 - (Free Research)
This paper outlines the three most important mandates for Healthcare today. 
(WHITE PAPER) READ ABSTRACT |

Intacct Financial Management and Accounting System: Product Brochure by Intacct Corporation

March 2010 - (Free Research)
This brochure presents an in-depth look at Intacct’s financial management and accounting sytem and describes all the applications, features, and benefits that come with the system. Continue reading to learn more about Intacct’s financial management and accounting solutions in the cloud. 
(BROCHURE) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
(WHITE PAPER) READ ABSTRACT |

Eliminating Notes ID File Password Management: A Ground-breaking Alternative by PistolStar, Inc.

June 2008 - (Free Research)
Read this white paper to learn how to eliminate the hassles of Lotus Notes ID file password management by enabling access via Notes by authenticating it against LDAP. 
(WHITE PAPER) READ ABSTRACT |

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