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Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates Inc.

Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization. 
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RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions (E-mail this company)

RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases. 
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TimeSummit by Exaktime

Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

How Not to Be a Spammer - The Truth about E-Mail Marketing by Cisco Systems, Inc

February 22, 2008 - (Free Research)
E-mail can also be tagged as spam when it is sent to spam traps (unused addresses that ISPs maintain just for this purpose). 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Simplify the business of doing business: IBS Integrator by IBS, International Business Systems

IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries. 
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Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software (E-mail this company)

Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software

March 2008 - (Free Research)
Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

What About My Notes Applications? Key Reasons Organizations Migrate Lotus Notes Applications to .NET and SharePoint by Unify Corp.

September 2008 - (Free Research)
This paper delivers information and a solution for companies that want to transition off Lotus Notes and understand that the email and calendaring can be effectively transition to MS Exchange, but ask, “what about my Notes applications?” 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Discovery Attender® for Notes - Electronic Search and Discovery by Sherpa Software (E-mail this company)

Discovery Attender for Lotus Notes is a search and discovery tool that automates investigative tasks in Domino server databases, im logs and common file storage areas. DA has the ability to search, locate, and review data in a cost-effective and timely manner. Free Trial Available. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

SpamSentinel for Lotus Notes and Domino by Mayflower Software

July 2008 - (Free Research)
Spam and other threats that enter Domino mail servers consume valuable storage space, cause IT Pros to spend hours fixing machines and slow down processors. This free trial IT download is an anti-spam solution that eliminates time spent dealing with spam. 
(DEMO) READ ABSTRACT | GO TO DEMO

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud, Inc. (E-mail this company)

The Financial Edge™ is an accounting solution that helps nonprofit professionals make smart, strategic decisions, achieve the highest level of fiscal transparency and accountability, and evaluate the performance of every initiative in real-time. Modules include: accounts payable, account receivable, payroll, cash management, and others. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Valuing the Need for Data Speed at Critical Business Inflections by BlueArc Corp.

June 2008 - (Free Research)
The survey represents a close look into the issues, drivers, challenges, imperatives and best practices in maintaining system uptime in the midst of exploding demand for increased data performance and storage. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

PocketClock/GPS by Exaktime

While JobClock is designed to be locked down and left at a jobsite 24/7, PocketClock/GPS is a portable solution that is ideal for: -Crews on the move, -Multiple cost codes, -Service and route work 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

The Power of Deduplication: Achieving a 50:1 Ratio by Hewlett-Packard Company

June 2008 - (Free Research)
Data deduplication allows you to store up to 50 times more backup data into the same disk footprint. This paper explains how Dynamic deduplication works and also establishes how a 50:1 deduplication ratio may be achieved. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data Loss Prevention: What is it and why are the FORTUNE 500 taking note? by Symantec Corporation.

September 2008 - (Free Research)
Understand why DLP is a top 3 priority for CIOs in 2008, realize the importance of DLP to demonstrate compliance, reduce risk, safeguard brand and reputation, and hear real-life customer use cases. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Battling Modern Botnets in the Enterprise by FireEye

September 2008 - (Free Research)
The prevalence of botnets is growing at an alarming rate. The FBI ranked cybercrime as one of it's top priorities and noted that it cost businesses $67.2 billion in 2005 alone. Learn how to keep botnets out of your business. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris

RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Patch Authority Ultimate Version 6.1 by ScriptLogic Corporation

September 2008 - (Free Research)
Patch Authority Ultimate's rich interface and extensive feature set deploys the latest patches in a few simple steps to all desktop and servers, local and remote. 
(DEMO) READ ABSTRACT | GO TO DEMO

How Should an Enterprise Move towards Unified Communications? by Avaya, Inc

July 2008 - (Free Research)
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Gartner Research Note: Revisiting vPro for Corporate Purchases by Intel Corporation.

July 2008 - (Free Research)
Intel has positioned vPro as an offering that can assist with out-of-band management, making it possible to do remote support of PCs without a working OS environment. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mail Attender® for Exchange - Mailbox, PST and Public Folder Management by Sherpa Software (E-mail this company)

Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Applications - Supply Chain Management by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Exchange 2007 Management by Quest Software, Inc

Quest's expertise in migration and management combined with Exchange Server 2007 ensures a stable, secure and manageable e-mail platform. Our Solutions cover the entire messaging lifecycle from planning and analysis through migration and management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

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