VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. 

Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously. 

In this webcast, learn how Lotus Notes Administrators play an important role in legal discovery. Find out how archiving systems can help meet compliance standards and gain an understanding of business requirements around e-discovery. Discover how to make sure your company’s information is properly archived 

Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client. 

Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly. 

Join noted backup expert W. Curtis Preston LIVE online on September 17, 2009 for a 3-part presentation on backup planning for 2010. Get expert tips on where to add efficiency to your backup operations now -- and gain valuable information on the biggest backup trends being deployed in IT shops as we move towards year end. 

Domino administrators in IT departments have become key players in corporate litigation due to the development of electronic discovery (e-discovery) procedures over the last several years. This paper will discuss the federal rules of e-discovery as well as introduce several e-discovery products from Sherpa software. 

MessageStats simplifies management of Exchange helping IT administrators to improve performance, increase efficiencies and plan for capacity requirements. 

Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution. 

This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment. 

VM6 provides affordable software solutions to extend the benefits of enterprise-class virtualization to remote offices and branch locations (ROBO), small to medium businesses and web hosters. 

Does your company need a smarter way to work? With the capabilities of IBM Lotus Notes and Domino 8, your people will be able to communicate, collaborate, and share information from virtually anywhere.