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IDC Customer Spotlight - Comcast Reaps the Benefits of Integrated HR and Talent from SAP by SAP America, Inc. July 18, 2011 - (Free Research) This IDC case study featuring Comcast explores the challenges the rapidly growing company faced, as well as the HR solutions which met and exceeded their needs.  (ANALYST BRIEF) READ ABSTRACT |

HR Best Practices: Delivering Strategic Value to the Enterprise by SAP America, Inc. December 31, 2009 - (Free Research) To be a true strategic partner to management, human resources (HR) requires process and systems excellence. HR needs to know the business — the drivers, mission, and challenges. Read this IDC white paper to learn how to achieve excellence in HR by focusing consistency, integration, insight, responsiveness, and agility.  (WHITE PAPER) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc. January 27, 2012 - (Free Research) This white paper addresses HR challenges and metrics solutions for improving operations.  (WHITE PAPER) READ ABSTRACT |

Case Study: Coles Group Limited - Retailer streamlines HR delivery and cuts costs by Hewlett-Packard Limited January 05, 2012 - (Free Research) Coles sought out HP's SAP payroll services to simplify and lower costs. Read on to learn more about HP's SAP payroll services.  (CASE STUDY) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com November 23, 2010 - (Free Research) Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it.  (WHITE PAPER) READ ABSTRACT |

The Always-On Enterprise: Mobilizing the HR-Workplace Connection by SAP America, Inc. October 31, 2011 - (Free Research) This Bloomberg Businessweek paper presents recent study results indicating: how mobility is changing enterprise applications, data and processes, with a particular focus on human resources; the challenges of implementing mobile device access to enterprise applications; and the business value expected and realized from enterprise mobility.  (WHITE PAPER) READ ABSTRACT |

Oracle Business Intelligence Applications Overview by Oracle Corporation January 22, 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes.  (WHITE PAPER) READ ABSTRACT |

Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc. May 2004 - (Free Research) People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Trends in HR Shared Service Delivery: Service Quality is Gaining Importance on the Agendas of Shared Service Decision-Makers by SAP America, Inc. July 2011 - (Free Research) This white paper demonstrates how, with the right organizational concepts and technology in place, shared services can deliver on promises for both lower costs and better service quality.  (WHITE PAPER) READ ABSTRACT |

Rethinking Managed Print Services (MPS) by ComputerWeekly.com November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.  (ANALYST REPORT)

LAN CAT Pricing Tool / Energy Calculator by Avaya December 2011 - (Free Research) The Avaya LAN Competitive Analysis Tool (LANCAT) provides a comparison of Avaya products vs. competitors in the industry.  (ASSESSMENT TOOL) READ ABSTRACT |

Genius Project for Domino - PPM Software for Lotus Notes by Genius Inside August 2011 - (Free Research) As a leading project and portfolio management solution on the IBM Lotus Notes platform, Genius Project for Domino allows your organization to consolidate all of your project information delivering a 360 degree view of your resources, budgets, earnings, and strategic alignment of all of your projects.  (TRIAL SOFTWARE)

The Concise Guide to E-Discovery by Google Apps June 2010 - (Free Research) Content provided by Google. This white paper provides an introduction to the key areas involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process. Read this informative white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Brian Madden - Notes on Desktop Virtualization by VMware, Inc. January 2012 - (Free Research) This essential e-zine offers expert insights from industry guru Brian Madden on the ins and outs of desktop virtualization from the basics to the many complexities.  Madden covers key topics such as app virtualization, the differences between “TCO” and “ROI”, desktop virtualization's effect on the network and much more.  (EZINE) READ ABSTRACT |

Brian Madden’s Notes on Storage for Desktop Virtualization Video by NetApp July 2010 - (Free Research) While desktop virtualization and VDI are certainly becoming trendy, the reality today is that properly designing a system is still complex and a source of worry and confusion for many architects.  (VIDEO) READ ABSTRACT |

IDC - Best Practices in Business Continuity and Disaster Recovery by Riverbed Technology, Inc. January 2012 - (Free Research) Business continuity and disaster recovery can mean a rapid return to operations or financial downfall. This IDC white paper highlights the challenges and best practices for implementing continuity and recovery solutions, and details how Riverbed WAN optimization solutions enable firms to meet their recovery requirements.  (WHITE PAPER) READ ABSTRACT |

Cloud Computing added to many 2011 IT budgets by Dell, Inc. and Intel September 2011 - (Free Research) This expert resource presents key findings from a recent cloud poll completed by your peers. Find out which businesses plan on implementing the cloud, whether they are considering private or public clouds, and more.  (WHITE PAPER) READ ABSTRACT |

2011 IT Skills and Salary Report by Global Knowledge March 2011 - (Free Research) This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change.  (WHITE PAPER) READ ABSTRACT |

IT Metrics: IT Spending and Staffing Report, 2010 by Dell, Inc. January 2010 - (Free Research) This research report is designed to help companies assess their current spending priorities and measure them against their peers. Obtain key findings and recommendations to help your organization project growth and adapt its budget accordingly.  (ANALYST REPORT) READ ABSTRACT |

Planning, Budgeting and Forecasting Software Evaluation and Selection Guide by IBM February 2012 - (Free Research) Read this white paper and learn a systematic approach to select software for your planning, budgeting and forecasting needs. Read how to combine today's best practices with leading-edge technology.  (WHITE PAPER) READ ABSTRACT |

Managing Through Change: The Power of the Rolling Forecast by IBM October 2011 - (Free Research) This white paper highlights improvements being achieved by moving to rolling forecasts as contrasted with typical forecasts to the period end (forecasting 'to the wall').  (WHITE PAPER) READ ABSTRACT |

MPI Group: The Informed Manufacturer — Tips, Tricks and Tactics for High-Tech Manufacturers by SAP America, Inc. July 2011 - (Free Research) For high-tech manufacturers, even a brief delay in design, production, or distribution can severely limit sales and profitability. With so much at risk, speed and accuracy are imperative. Read this white paper to learn what practices, processes and systems will keep your high-tech manufacturing organization on the cutting edge.  (WHITE PAPER) READ ABSTRACT |

Business continuity planning essential for protecting patients, organizations by Intel and HP September 2011 - (Free Research) Something as seemingly trivial as a truck hitting a telephone pole can suddenly leave health care employees unable to access clinical applications and patient data. This tip discusses how providers can create, and update, business continuity plans to ensure that key systems and processes are maintained.  (EGUIDE) READ ABSTRACT |

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