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Ovum: Business tips for using SMS and web chat by ComputerWeekly.com
February 21, 2011 - (Free Research)
Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.
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Cloud Ready Business Intelligence with Oracle Business Intelligence 11g by Oracle Corporation
October 19, 2010 - (Free Research)
Read this white paper for an overview of cloud computing along with Oracle's cloud computing strategy and significant features of Oracle business intelligence 11g, Oracle's market leading BI platform that has been architected to support both cloud and non-cloud deployments.
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vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare
November 16, 2007 - (Free Research)
Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.
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The Innovation Barrier, Part 2: Symptoms, Solutions, and the Impact on Equipment Manufacturers by Fanfare
November 16, 2007 - (Free Research)
This paper is the second in a two-part series exploring the innovation barrier – the point at which testing can no longer keep pace with development in the equipment manufacturing industry. It examines the innovation barrier’s symptoms – from slowdowns in development to mounting quality issues – and the potential impact on equipment manufacturers.
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Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.
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Traffic Valuation and Prioritization with Riverbed Stingray Traffic Manager by Riverbed Technology, Inc.
November 09, 2011 - (Free Research)
Every company wants to maximize its network resources, but doing so can be tough when struggling with traffic floods, malicious users, or underperforming applications. Riverbed® Stingray™ Traffic Manager helps guarantee service levels for your important users by prioritizing key transactions and much more.
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IPV6 Transition – Why the rush ? by ComputerWeekly.com
December 01, 2011 - (Free Research)
This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan.
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Simplifying Email Compliance, Policy, and Management by M86 Security
July 19, 2011 - (Free Research)
This paper details how organizations are affected by government and industry regulations and explains how to simplify compliance management through well-controlled policy, thoughtful planning and flexible email security solutions.
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Federal BP Whitepaper "Your Network is the New Battlefield" by IBM
January 11, 2012 - (Free Research)
Taking a proactive approach to information and network security is vital to combating the ever-increasing multitude of cybersecurity threats. Access today’s whitepaper to learn more about a flexible automation framework for continuous monitoring and management to help maintain network security.
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Computer Weekly - 10 January 2012: What’s in store for IT this year? by ComputerWeekly.com
January 10, 2012 - (Free Research)
In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now.
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Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc.
September 2008 - (Free Research)
In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.
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Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight
April 2008 - (Free Research)
Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding.
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research)
In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
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Mobile Solutions for Increasing Sales Productivity and Revenue by Sybase, Inc.
March 2010 - (Free Research)
The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research)
Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
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Successfully Managing Remote Teams by Global Knowledge Network, Inc.
November 2005 - (Free Research)
Managing remote teams can be difficult for even the best manager. This white paper explains the challenges you will face and how to overcome them.
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Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc.
May 2004 - (Free Research)
Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team.
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GFI FAXmaker for Exchange/SMTP/Lotus -- 30-day Trial by GFI Software
November 2007 - (Free Research)
Fax servers can make sending and receiving faxes an efficient, simple and cheaper process. The problems with manual faxing are solved because GFI FAXmaker allows users to receive and send faxes directly from their email client. Download this 30-day trial version to see how GFI FAXmaker can save valuable time for IT administrators and managers.
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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
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