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Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft

October 21, 2011 - (Free Research)
The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery. 
(WHITE PAPER) READ ABSTRACT |

The State of Next-Generation Market- and Credit-Risk Analytics by IBM

November 25, 2013 - (Free Research)
Access the following white paper to gain a firsthand look at the next-generation market and credit-risk analytics that are helping many companies through this touch economic time. 
(WHITE PAPER) READ ABSTRACT |

NetBackup 6.5: Enabling Next-Generation Disk-Based Data Protection by Symantec Corporation

February 2008 - (Free Research)
Symantec's Veritas NetBackup 6.5, the latest release of the company's established market-leading enterprise backup and recovery solution, provides disk-based data protection for remote office and enterprise datacenter environments. 
(WHITE PAPER) READ ABSTRACT |

Making Web 2.0 Work for Your Enterprise: Internal Deployments by Oracle Corporation

August 2008 - (Free Research)
Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market. 
(WHITE PAPER) READ ABSTRACT |

Next-Generation Mobility Platforms, an IDC white paper by Sybase, an SAP company

April 2009 - (Free Research)
In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform. 
(WHITE PAPER) READ ABSTRACT |

The Network Evolution University: Next Generation Networks by SearchNetworking.com

November 2011 - (Free Research)
In order to combat the ever-evolving challenges of today’s networks, it’s time to head back to school in our exclusive Network Evolution University – Featuring three distinct classes and nine progressive learning lessons that explore all there is to know about next generation networks and how to overcome the challenges they present. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect

August 2010 - (Free Research)
This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience. 
(WHITE PAPER) READ ABSTRACT |

Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service by eGain Communications Corp.

December 2003 - (Free Research)
Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment. 
(WHITE PAPER) READ ABSTRACT |

Epicor ICE 2.0: Introducing Next-Generation Business Architecture by Epicor Software Corporation

November 2008 - (Free Research)
Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing: Public, Private, and Hybrid Clouds and Your Next-Generation Data Center by AMD

March 2011 - (Free Research)
Cloud computing has been a hot topic in the IT industry for several years. If you have been ignoring cloud computing because it seemed like industry hype, now is the time to pay attention and craft a cloud strategy. Read this white paper to learn more about cloud options for your enterprise. 
(WHITE PAPER) READ ABSTRACT |

HP Publishes First Social eBook On Next-Generation Enterprise with Jive-Powered Customer Community by Jive Software

June 2013 - (Free Research)
In this resource learn about HP's Enterprise 20/20, a collaborative online experience that features a social ebook and Jive-powered public community, where community members participate in a wide variety of discussions about the future of the world, technology and business. 
(WHITE PAPER) READ ABSTRACT |

Making Web 2.0 Work for Your Enterprise: IT Deployments by Oracle Corporation

August 2008 - (Free Research)
The consumer Web has shown us the power of the internet as a social, collaborative platform, particularly when compared to existing rigid corporate environments. Wikis, blogs, Really Simple Syndication (RSS) feeds, social networks, tagging, and mashups are flexible, user-driven tools that have the potential to bring many benefits to the enterprise. 
(WHITE PAPER) READ ABSTRACT |

Next-gen telecom testing tools evolve for NGN services, IMS networks by Mu Dynamics

April 2011 - (Free Research)
This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process. 
(EGUIDE) READ ABSTRACT |

Security Policies for Next-Generation IT by Hexis Cyber Solutions Inc

October 2012 - (Free Research)
This CIO Decisions e-zine focuses on effective BYOD security policy. Inside, learn why security threats are evolving faster than the management practices that defend against them and, more importantly, how you can stay ahead. 
(EBOOK) READ ABSTRACT |

Australian document process outsourcing firm realizes benefits of virtualization by Dell, Inc.

November 2012 - (Free Research)
This short case study reveals how one company easily and affordably deployed a next-generation infrastructure connected to a storage system that keeps pace with all of their needs. 
(CASE STUDY) READ ABSTRACT |

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 2012 - (Free Research)
This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market. 
(EGUIDE) READ ABSTRACT |

Definitive Guide to Next Generation Network Access Control by ForeScout Technologies, Inc.

April 2014 - (Free Research)
This in-depth guide provides valuable insight on next-generation network access control and how it can help your network remain secure, while enhancing performance. 
(WHITE PAPER) READ ABSTRACT |

Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft

August 2009 - (Free Research)
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM. 
(WHITE PAPER) READ ABSTRACT |

Leveraging the Cloud to Improve Endpoint Protection – Sept 6th at 10:00am (PDT) live date by Webroot

September 2012 - (Free Research)
Find the answers to all of your challenging endpoint protection and web security questions by viewing this informative Webcast. Go beyond the concepts on performance effectiveness and learn the critical aspects of threat protection. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: Changing the Rules of Backup and Disaster Recovery by FalconStor Software

April 2009 - (Free Research)
Join Independent Backup Expert W. Curtis Preston and Falconstor's Product Marketing Manager Peter Eichers as they explore common data protection challenges and what technologies can be used to address them. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Transform Your Service Offerings with Agile BI by LogiXML

November 2012 - (Free Research)
Many companies are finding that legacy business intelligence (BI) tools are hindering their ability to obtain the real-time insight needed to remain competitive in today's market. Read this transcript to learn how one company overcame this challenge by implementing a BI tool that reduced their reporting development time from months to days. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

Next-Generation IPS for Dummies by Sourcefire

January 2013 - (Free Research)
Despite the hype, you don't need to replace your firewalls to gain application visibility and control. A Next-Generation IPS (NGIPS) can do this – and even detect and protect against advanced malware – without disrupting your security architecture. Learn what a NGIPS can really do. Download the "Next-Generation IPS for Dummies" eBook. 
(EBOOK) READ ABSTRACT |

7 Measures of Scalability for your Next-Generation Firewall by Dell Software

August 2013 - (Free Research)
Learn how to build a massively scalable next-generation firewall (NGFW) in this comprehensive white paper. It also outlines the kind of technical innovations needed to produce a massively scalable NGFW, and results from a benchmark test comparing the four leading next-generation firewalls. 
(WHITE PAPER) READ ABSTRACT |

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