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The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 30, 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

The CIO's New Guide to Design of Global IT Infrastructure by Riverbed Technology, Inc.

June 22, 2010 - (Free Research)
Is it possible to eliminate the impact of distance?  This paper explores the 5 key principles successful CIOs are using to redesign IT infrastructure of any size.  Learn how to be prepared to adapt your environment in a way that supports distributed employees, anytime anywhere collaboration and the need for business continuity during a disaster. 
(WHITE PAPER) READ ABSTRACT |

Essential Guide to Threat Management by SearchSecurity.com

March 15, 2011 - (Free Research)
Our Expert Essential Guide to Threat Management explores the best ways to defend against modern threats and targeted attacks. Malicious insiders have placed a bull’s eye on your organization’s back, waiting to strike at just the right time. 
(EGUIDE) READ ABSTRACT |

Step by Step: Best practices for security patch management by SearchSecurity.com

March 03, 2011 - (Free Research)
Whether you're new to patch management or just need a refresher, this expert e-guide reviews best practices for security patch management to ensure accurate, effective patch testing in your organization. 
(EGUIDE) READ ABSTRACT |

Rally Software: Release Planning Guide by Rally Software

May 28, 2013 - (Free Research)
Agile development might seem like a foreign language if you're new to the game - with a new set of roles and terminology, it's not surprising that you might be a little confused. In this quick, helpful guide, learn about one of the key concepts in agile methodology - release planning. Discover what it is, who does it, and why it's important. 
(WHITE PAPER) READ ABSTRACT |

Information Security Magazine - December 2009 / January 2010: Basic Database Security by Information Security Magazine

December 14, 2009 - (Free Research)
This issue of information security magazine provides a step-by-step guide to securing database systems, explores the important factors in selecting a SaaS provider, presents a whole new approach to security management that has nothing to do with structure-driven policy architecture, and more. 
(EZINE)

The Review Center Playbook: A how-to guide to using the Review Center within Contour by Jama Software

September 21, 2010 - (Free Research)
Review Center is a module within Contour that provides a fast and agile way to collaborate on requirements. It enables teams to discuss, review and approve requirements with stakeholders and customers in real-time. It can also cut requirements approval cycles from weeks to days. This playbook provides a step-by-step guide on how to use it. 
(WHITE PAPER) READ ABSTRACT |

The Hitchhiker's Guide to Hadoop 2 by SearchDataManagement

March 05, 2014 - (Free Research)
With the introduction of Hadoop 2, ending the reliance on MapReduce and introducing HDFS federation and high availability, this is a big step toward maturity for the technology. In this Hadoop 2 guide, explore new possibilities; determine how your business can take advantage of these increased options. 
(EGUIDE) READ ABSTRACT |

Rally Software: Iteration Planning Guide by Rally Software

May 29, 2013 - (Free Research)
Check out this brief guide to explore why iteration planning is important to agile development, who will play a role in the process, and what you need to begin. In addition, you'll discover five essential steps to planning, an iteration planning agenda, and much more! 
(WHITE PAPER) READ ABSTRACT |

How a New-generation MES Can Drive Flexible Manufacturing by Apriso Corporation

June 2008 - (Free Research)
A new generation of MES is needed, not only to address the challenges of flexible production, but also to adapt to a global marketplace where a flexible plant may have to be opened at any time, on any continent. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Expert tips for virtualizing and packaging applications by VMware, Inc.

February 2011 - (Free Research)
In this expert e-guide from SearchVMware.com, discover how to virtualize your applications using VMware ThinApp. Determine which applications are good candidates for virtualization and gain insight into how to use this tool in your desktop environment. 
(EGUIDE) READ ABSTRACT |

Stepping Into the Cloud:  A Practical Guide to Creating and Implementing a Successful Cloud Strategy by IBM

October 2013 - (Free Research)
Some companies approach the cloud as an 'all or nothing' proposition, but this isn't always the best practice. This detailed whitepaper provides a measured step-by-step guide to developing a painless cloud strategy – at your own pace. 
(WHITE PAPER) READ ABSTRACT |

Seven Steps to Achieving Better Requirements Engineering in Your Organization by IBM

March 2009 - (Free Research)
Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking. 
(WHITE PAPER) READ ABSTRACT |

Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies. 
(SOFTWARE PRODUCT)

Get More! From Your Data Center: Rely on Liebert for System Availability and Integrity by Emerson Network Power

July 2009 - (Free Research)
Emerson Network Power and its Liebert power and cooling technologies can help you protect your applications downtime despite power outages or security threats through this step-by-step guide. 
(ESSENTIAL GUIDE) READ ABSTRACT |

E-Guide: Data Warehousing for Growing Data Volumes by Dell and Microsoft

June 2012 - (Free Research)
With an influx of big data flooding businesses everywhere, the data warehousing landscape is changing rapidly. To learn more about the latest trends and advances in the big data management and data warehousing market, as well as steps you should take before investing in new technologies, review this expert e-guide now. 
(EGUIDE) READ ABSTRACT |

E-Guide: The New Virtualization: What You Should Know For Today and Tomorrow by SearchSecurity.com

August 2012 - (Free Research)
This E-Guide from SearchNetworking.com describes why virtualization requires a unified IT organization and unveils the steps you should take to get your organization on its way to a truly unified environment. 
(EGUIDE) READ ABSTRACT |

Creating Sales Opportunities with Lead Scoring by Genius.com

October 2009 - (Free Research)
Lead scoring is often touted as the new secret sauce that transforms marketing from art to science. This guide will walk you through the process step-by-step, ensuring you have just what you need to drive continuous lead engagement, satisfy the needs of your salespeople, and play a key role in the generation of revenues. 
(WHITE PAPER) READ ABSTRACT |

Upgrading to SQL Server 2012 by Dell, Inc.

March 2013 - (Free Research)
Consult this expert e-guide to help determine if you should upgrade to an existing SQL Server instance to 2012 or implement a new instance. It outlines step-by-step instructions for what you need to know in order to prepare for SQL server 2012. 
(EGUIDE) READ ABSTRACT |

E-Guide-- Risk-Based Audit Methodology: How to Achieve Enterprise Security by IBM

October 2010 - (Free Research)
Read this e-guide to learn about a simple risk-based audit methodology for organizations to develop an internal IT audit program, or those looking for new ways to assess security risks. 
(EGUIDE) READ ABSTRACT |

The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers by Oracle Corporation

February 2010 - (Free Research)
The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Evaluating Windows Server 2008 R2 by Dell, Microsoft and AMD

July 2010 - (Free Research)
Windows Server 2008 R2 is here! Whether you've already begun to make steps towards this upgrade or you're still evaluating all your options, it's important to understand what you're getting into. In this expert e-guide from SearchVirtualDataCentre.co.uk, learn about new features coming with this release. 
(EGUIDE) READ ABSTRACT |

Life in the Enterprise Beyond Windows XP: Essential Steps Toward Migrating to Your Next OS by Insight

July 2013 - (Free Research)
Find essential steps you can take in order to ensure seamless Windows migration while keeping costs to a minimum. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Identifying and addressing evolving threats by SearchSecurity.com

February 2012 - (Free Research)
This expert resource offers key insight into the true definition of cyberthreats and uncovers 4 essential steps to consider when developing your IT security strategy for 2012. 
(EGUIDE) READ ABSTRACT |

Definitive Guide to Exchange Server 2010 Migration: Chapter 1: Under the Hood of Exchange Server 2010 by SearchDataCenter.com

May 2011 - (Free Research)
Migrating to Exchange Server 2010 from the 2007 edition is becoming a must, as the 2010 edition offers improved email archiving, high-availability, and optimal storage features. But as you begin to explore the possibilities of upgrading to Exchange 2010, do you have a proper plan in place? 
(EBOOK) READ ABSTRACT |

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