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Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)

Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

(WHITE PAPER)

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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)

This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.

(WHITE PAPER)

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Microsoft Dynamics CRM Online Free Trial by Microsoft

December 2009 - (Free Research)

Begin managing customer relationships in minutes – not days. Try Microsoft Dynamics CRM Online now for 30 days!

(TRIAL SOFTWARE)

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Software as a Service Dramatically Improves CRM Success by Oracle Corporation

February 2008 - (Free Research)

Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.

(WHITE PAPER)

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Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft

January 2008 - (Free Research)

Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.

(CASE STUDY)

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Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile by Microsoft

September 2009 - (Free Research)

In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.

(WEBCAST)

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VUE Software: Enterprise Incentive Management by CSSI

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.

(SOFTWARE PRODUCT)

Connect and Empower Mobile Salespeople by Oracle Corporation

June 2009 - (Free Research)

Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.

(WHITE PAPER)

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CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research)

Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.

(WHITE PAPER)

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Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report by KnowledgeStorm, Inc (E-mail this company)

September 2006 - (Free Research)

This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.

(PODCAST)

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CRM for the Professional on the Go by BlackBerry

December 2006 - (Free Research)

Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.

(WHITE PAPER)

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Getting Started with Microsoft Dynamics CRM Online by Microsoft

December 2009 - (Free Research)

In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.

(VIDEO)

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It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation

September 2008 - (Free Research)

This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

(WHITE PAPER)

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Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM by Microsoft

September 2009 - (Free Research)

Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.

(WEBCAST)

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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)

This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.

(WHITE PAPER)

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Working the Way Salespeople Work by Oracle Corporation

September 2008 - (Free Research)

This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.

(WHITE PAPER)

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Ready Access to Real-Time Data Helps Small Businesses Thrive by SAP AG

February 2008 - (Free Research)

Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the SAP® Business One application. Read this white paper to learn more!

(WHITE PAPER)

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Brand Management - Leveraging the Power of Integrated Marketing by SAP AG

February 2008 - (Free Research)

The evolution of consumer marketing causes everyone to think in new ways. Instead of reaching consumers through traditional media, Internet, product placement and word of mouth are good alternatives. Check out this paper for more information about integrated brand management.

(WHITE PAPER)

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Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP AG

March 2007 - (Free Research)

Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.

(WHITE PAPER)

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Grow Your Business with the Visibility to Capture More Sales Opportunities by Microsoft

September 2009 - (Free Research)

In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.

(WEBCAST)

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Increase Sales Productivity by Creating a Connected and Collaborative Sales Force by Microsoft

September 2009 - (Free Research)

Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.

(WEBCAST)

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Sales and Marketing: The New Power Couple by Microsoft

December 2008 - (Free Research)

This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.

(WHITE PAPER)

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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft

September 2009 - (Free Research)

This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.

(WHITE PAPER)

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Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft

September 2009 - (Free Research)

Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.

(WEBCAST)

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Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research)

This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.

(WEBCAST)

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