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Featured Sponsors
The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
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Transitioning to LTE: Business and Technical Considerations by Alcatel-Lucent
November 30, 2010 - (Free Research)
LTE evolution is more than a move to a new technology. It encompasses a shift in the service provider’s business model to a more sustainable and profitable one. Read this presentation transcript to learn more!Trackback URL
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Service Please: Five Tips for Easy, Affordable Tech Support by Cisco Systems, Inc.
January 21, 2011 - (Free Research)
A dark secret of investing in technology is the substantial cost of not doing the technical support well. You may increase productivity and profits simply by adopting a new strategy for network maintenance and troubleshooting. Read on to learn how three small businesses get technical support that brings them peace of mind at an affordable price.
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E-Book: Technical Guide on Network Security Monitoring by SearchMidMarketSecurity
May 17, 2010 - (Free Research)
SearchMidmarketSecurity.com presents a comprehensive guide to network security monitoring. Our experts cover all the angles with authoritative technical advice on: network security management; integrity monitoring; security device testing; intrusion prevention buying criteria; and how to prepare for your annual network audit.
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Feature and Technical Overview: BlackBerry Enterprise Server for Microsoft Exchange by BlackBerry
October 15, 2010 - (Free Research)
The BlackBerry® Enterprise Server is designed to be a secure, centralized link between an organization's wireless network, communications software, applications, and BlackBerry devices. Continue reading for an overview of the features and technical aspects for the BlackBerry® Enterprise Server for Microsoft Exchange.
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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vSphere Storage Appliance Technical White Paper by VMware, Inc.
August 24, 2011 - (Free Research)
This technical white paper covers the vSphere® Storage Appliance (VSA) architecture, deployment of a VSA cluster, and basic monitoring and management. Discover that VSA is resilient and easy to deploy, while enabling you to use advanced vSphere features like vSphere HA, vMotion®, and vSphere DRS.
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Smarter Planet Industry Solutions technical podcast series: Season 1 by IBM
October 21, 2011 - (Free Research)
Welcome to the IBM developerWorks Smarter Planet Industry Solutions technical podcast series, your source for technical discussions regarding IT solutions for your industry. Tune in every few weeks to hear a new expert discussion.
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Technical White Paper: Secure Mobile Workflows by Good Technology
December 2012 - (Free Research)
Help your workforce stay productive on the go—without compromising data or privacy—with this technical white paper. Walk through a sample workflow and see how to ensure data security in transport and at rest.
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Network Security Technologies Technical Guide by SearchSecurity.com
December 2012 - (Free Research)
Read this expert guide to learn about the latest trends and risks that threaten today's networks. Learn more about modern threat detection, device security, security assessments and more.
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Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.
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Mobility - Aironet 1100 Series by Cisco Systems
The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
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E-Book: Technical Guide on Network Security Monitoring by AVG Technologies USA, Inc.
November 2010 - (Free Research)
Your organization’s network is more than a collection of pipes through which traffic flows: it’s your business’ fundamental IT architecture. Your security devices keep a watchful eye on traffic and systems, and maintain the integrity of your data and systems. Check out this guide to network security monitoring from SearchMidmarketSecurity.com.
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May Technical Guide on PCI DSS Guidance by SearchSecurity.com
May 2012 - (Free Research)
This technical guide, brought to you by SearchSecurity.com offers a global perspective on the various technologies available for organizations to meet the stringent requirements of the Payment Card Industry Data Security Standards (PCI DSS). View now to explore PCI DSS guidance for encryption, tokenization and virtualization technologies.
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Technical Guide on Mobile Security by SearchSecurity.com
November 2011 - (Free Research)
Techtarget's Security Media Group presents a comprehensive guide to mobile device security. Our technical editors from the U.S., Europe, India and Asia provide their respective regions’ perspective on the issue.
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E-Book: Technical Guide on Vulnerability Management by SearchSecurity.com
June 2010 - (Free Research)
SearchSecurity.com presents a comprehensive guide to vulnerability management. Our experts cover all the angles with authoritative technical advice on: application security testing methods; leveraging vulnerability assessment results; analysis and correlation of pen test results; Windows patch management; and how to best assess your security state.
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Data Deduplication Background: A Technical White Paper by Quantum Corporation
May 2010 - (Free Research)
This technical white paper takes an in-depth look at data deduplication. Read on to develop a better understanding of what this technology does, how it does it, and why it is becomes such a popular tool among organizations looking to manage storage more efficiently.
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