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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
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Switzerland’s number two mobile player transforms its business model by focusing on its core business and increasing its operational efficiency by Alcatel-Lucent

November 02, 2009 - (Free Research)
Orange Switzerland turns to Alcatel-Lucent’s Network Outsourcing solution to increase operational efficiency of its network management, ensure and increase network quality, and focus on its core business with impressive results. Read this case study to learn more about the advantages of outsourcing network management. 
(CASE STUDY) READ ABSTRACT |

Carle Eliminates Costs and Preserves Jobs by Outsourcing and Onboarding by Nuance

December 31, 2012 - (Free Research)
This case study reveals how the Carle Foundation lowered transcription costs without compromising quality and preserved jobs by outsourcing and onboarding with Nuance Transcription Services. 
(CASE STUDY) READ ABSTRACT |

Emerson Hospital Lowers Costs 50% by Outsourcing Transcription by Nuance

December 31, 2012 - (Free Research)
Access this case study today to learn how the right outsourced transcription service enabled Emerson Hospital to reduce turnaround time from days to hours while also cutting costs by 50%. 
(CASE STUDY) READ ABSTRACT |

Case study: How CVS/Pharmacy found customer service success by Aspect

July 31, 2013 - (Free Research)
This case study reveals how a unified contact center platform enabled CVS/Pharmacy – the nation's largest retail pharmacy chain – to successfully meet its multichannel customer service objectives. 
(CASE STUDY) READ ABSTRACT |

Gartner: Top trends in network outsourcing 2011 by ComputerWeekly.com

February 02, 2011 - (Free Research)
Most organisations had mandates in 2008 and 2009 to freeze or reduce spending on network services to match overall revenue performance, yet end-user requirements for mobility, video and cloud grew. 
(WHITE PAPER) READ ABSTRACT |

Outsourcing Your Network – Lock, Stock, and Barrel or Bite-sized Chunks? by Dimension Data

February 13, 2014 - (Free Research)
This whitepaper covers the changing strategy for outsourcing ICT to a service planner. Organizations are now using a multi-or-selective sourcing model instead of an all-in-one approach. 
(WHITE PAPER) READ ABSTRACT |

NETGEAR Prosecure Security Threat Management by NETGEAR Inc.

October 20, 2010 - (Free Research)
An end-point solution for each threat was not a cost-effective solution, and paying for security on a per-user license basis was clearly out of the question. What’s more, a number of appliances only protected either web or email, but not both at the same time. Read this case study to learn more about an effective solution to these problems. 
(CASE STUDY) READ ABSTRACT |

NETGEAR ProSecure STM150 Helps Prepress Solutions Provider Double its Sales Prospects by NETGEAR Inc.

December 17, 2010 - (Free Research)
Agfa Graphics is a world leader in prepress solutions for the printing and publishing industries. Read this case study to learn how they maximize productivity gains from virtualization technology, without sacrificing network security with NETGEAR ProSecure STM150. 
(CASE STUDY) READ ABSTRACT |

Automotive Dealership Takes Control and Enhances Employee Productivity with NETGEAR® UTM Appliances by NETGEAR Inc.

May 04, 2011 - (Free Research)
Find out how Netgears UTM appliance helped an auto dealership solve all their network security issues. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 19, 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

SlideShare, A Hosting Partner Success Story by IBM

December 31, 2011 - (Free Research)
In this brief case study, find out how SlideShare turned to a new, cost-effective hosting partner that leveraged automated services and infrastructure to achieve optimal performance and consistent support. 
(CASE STUDY) READ ABSTRACT |

Scotiabank supports growth with an innovative commercial payment center by IBM

December 31, 2013 - (Free Research)
Scotiabank needed the right solution to help its corporate customers manage the complexity of their payment processes. In this case study, learn how, like Scotiabank, you can successfully reduce the time and cost of providing enhanced payment services with the right integrated payments service. 
(WHITE PAPER) READ ABSTRACT |

Holt Children’s Services uses Seagate NAS HDDs to bring efficiency to its Social Welfare Agencies by Seagate Technology

October 31, 2013 - (Free Research)
This brief case study addresses how one charitable organization deployed an efficient NAS system to serve more than 3 million children worldwide. Read on to see how this organization's day-to-day transactions became faster and more efficient while other processes increased efficiency and effectiveness. 
(CASE STUDY) READ ABSTRACT |

XM Asia Optimizes Business Efficiency With Seagate NAS HDDs by Seagate Technology

November 30, 2013 - (Free Research)
Read this concise case study to find out which storage solutions/servers one organization adopted in order to keep up with business growth. 
(CASE STUDY) READ ABSTRACT |

Norman Regional Increases Coding Productivity, Manages RAC Processes, and Prepares for ICD-10 by Nuance

February 28, 2013 - (Free Research)
This white paper dives into a case study of one health organization that implemented a top coding solution to improve coder productivity and accuracy, and ensure long term retention of exceptional coders by transitioning to remote coding. 
(WHITE PAPER) READ ABSTRACT |

Borgess Health Maximizes Reimbursement with Clinician-to-Clinician Approach by Nuance

January 31, 2014 - (Free Research)
This brief case study magnifies the importance of improving physician engagement and creating more clinically accurate documentation to maximize reimbursement. 
(CASE STUDY) READ ABSTRACT |

Poudre Valley Health System Saves over $6 Million, Increases Medical Transcription Productivity by Nuance

December 31, 2012 - (Free Research)
This case study reveals the on-demand platform for computer aided medical transcription (CAMT) that PVHS adopted to improve their transcription process, improve productivity, and reduce costs. View now to uncover if a similar solution could work for your organization! 
(CASE STUDY) READ ABSTRACT |

Adventist Health System Uses FalconStor® VTL with Deduplication by FalconStor Software

December 31, 2011 - (Free Research)
This one-page case study explores how one vendor's DR solution helped an organization reduce their backup window by more than 50%, shrink their duplicate data with an average deduplication ratio of 7:1 and maximize their efficiency through reporting and capacity planning capabilities. 
(CASE STUDY) READ ABSTRACT |

Case Study - System One by Webroot

May 17, 2013 - (Free Research)
This brief case study demonstrates how System One Services, a provider of technical outsourcing solutions for clients in the energy, discovered an endpoint protection system that enhanced mobile user protection and reduced network bandwidth while providing vastly improved endpoint security. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly – 19 February 2013: Software Developers in demand by ComputerWeekly.com

February 19, 2013 - (Free Research)
In this week's Computer Weekly, we look at why companies are struggling to attract the right talent for in-house IT. We investigate why CIOs are not happy with Oracle's Fusion strategy. And betting company William Hill tells us how mobile technology has changed the high street bookmaker. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com

November 28, 2011 - (Free Research)
In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. 
(EZINE)

Australian document process outsourcing firm realizes benefits of virtualization by Dell, Inc.

November 30, 2012 - (Free Research)
This short case study reveals how one company easily and affordably deployed a next-generation infrastructure connected to a storage system that keeps pace with all of their needs. 
(CASE STUDY) READ ABSTRACT |

The Virtue of Virtual Infrastructure by SearchHealthIT.com

March 26, 2014 - (Free Research)
Read this handbook from searchHealthIT.com to see how some healthcare facilities have benefited from implementing virtual desktop infrastructure (VDI) environments, so far enjoying improved efficiency while maintaining HIPAA compliance. Additionally, gain in-depth insight about the challenges to outsourcing healthcare IT operations. 
(EBOOK) READ ABSTRACT |

Case Study: Tesco's £65 million data centre strategy to drive online growth by ComputerWeekly.com

November 21, 2012 - (Free Research)
This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com

January 19, 2011 - (Free Research)
This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

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