Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft by Nimsoft, Inc. November 04, 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.  (CASE STUDY) READ ABSTRACT |

Podcast - How to Produce an Actionable IT Service Catalog by newScale, Inc. October 2008 - (Free Research) The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is...  (PODCAST) READ ABSTRACT |

How to Produce an Actionable IT Service Catalog by newScale, Inc. October 2008 - (Free Research) The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is...  (WHITE PAPER) READ ABSTRACT |

What Customers Want: Tips for Creating and Marketing a Social Catalog by Oracle Corporation September 2012 - (Free Research) This white paper begins by explaining how social commerce and social catalogs differ from traditional advertising and online product catalogs. Also included are seven tips for creating and marketing an effective social catalog for your brand.  (WHITE PAPER) READ ABSTRACT |

Best Practices in eCatalog Management by Ariba, Inc. June 2010 - (Free Research) At the heart of procurement systems is a catalog. Even in environments lacking automation, requisitioners consult a hard copy or customer service reps use a catalog at the other end of a phone line. Getting everyone to use the correct catalog from a preferred vendor at the contracted price will ensure that negotiated savings are actually realized.  (WHITE PAPER) READ ABSTRACT |

Without a service catalog, your public, private, or hybrid cloud is just a fog bank by CA Technologies. June 2011 - (Free Research) There is no better mechanism to realize the potential for providing cloud-based services than implementing a service catalog. A service catalog is designed to support the presentation and request for services, the capture of data required to make the service life-cycle efficient, and the workflow to automate service processes.  (WHITE PAPER) READ ABSTRACT |

Transition your existing service offerings into a private or hybrid cloud-based environment with Service Catalog by CA Technologies. August 2011 - (Free Research) It seems as if every company is looking to gain cost advantages and efficiencies by moving toward a cloud environment.  In this webcast, learn how CA Service Catalog can define your services in business terms, and automatically provision them in a private or hybrid cloud environment provided by cloud suppliers and delivered to cloud consumers.  (WEBCAST) READ ABSTRACT |

General Guidelines for Building Effective Service Catalogs by Global Knowledge December 2011 - (Free Research) In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.  (WHITE PAPER) READ ABSTRACT |

Creating an Online Parts Catalog to Increase Part Sales and Improve Aftermarket Customer Satisfaction by Enigma, Inc. March 2008 - (Free Research) This white paper documents the experiences of three companies that have implemented Enigma's electronic parts catalogs.  (WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Asia/Pacific Network Service Providers by NTT America, Inc., an NTT Communications company November 2012 - (Free Research) This Gartner Magic Quadrant for Asia/Pacific Network Service Providers (NSPs) evaluates 16 providers in the market to help you find the best option for your organization. View now to learn more!  (ANALYST REPORT) READ ABSTRACT |

How to Choose a Managed Network Services Provider by MegaPath Inc. May 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.  (WHITE PAPER) READ ABSTRACT |

Hitting Your Targets with Service Catalog by ServiceNow April 2013 - (Free Research) Access this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently.  (WEBCAST) READ ABSTRACT |

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management by newScale, Inc. May 2010 - (Free Research) This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud.  (WHITE PAPER) READ ABSTRACT |

Disaster Recovery Planning and Network Services by Dell Compellent October 2011 - (Free Research) In this FAQ, Carrie Higbie, global director for data center solutions at the Siemon Company, discusses the role of network services in DR planning.  (EGUIDE) READ ABSTRACT |

Boost IT Visibility & Value with Service Catalog by ServiceNow November 2012 - (Free Research) "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business."  (WHITE PAPER) READ ABSTRACT |

Core Network Services Survey: The Costs and Impacts of DNS and IP Address Management (IPAM) for the Enterprise and SMB by Infoblox October 2008 - (Free Research) Computerworld invited IT and business leaders to participate in a core network services survey that included specific questions about their DNS infrastructures and the costs of IP address management. The following report represents top-line results of that survey and can be used as a benchmark to measure your organization’s core network services.  (ANALYST REPORT) READ ABSTRACT |

Presentation Transcript: Service Delivery Best Practices: Translating Customer Needs into Network Services by Alcatel-Lucent November 2008 - (Free Research) This transcript is a printable version of the webcast presented by enterprise expert Tom Nolle which is designed to help service providers examine the methodology associated with creating optimally profitable services.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Simpana Training Services Course Catalog by CommVault Systems, Inc. February 2012 - (Free Research) Simpana Training Services Course Catalog January-June 2012.  (VIRTUAL TRADE SHOW) READ ABSTRACT |

CISCO PIX 515E SECURITY APPLIANCE by Cisco Systems, Inc. The Cisco® PIX® 515E Security Appliance delivers a wealth of advanced security and networking services for small-to-medium business and enterprise networks, in a modular, purpose-built appliance.  (HARDWARE PRODUCT)

How to Choose a Managed Network Services Provider: 6 Best Practices to Ensure a Thorough Evaluation by MegaPath Inc. May 2011 - (Free Research) It's important for organizations to reevaluate their network management approach every so often. This paper discusses a new option for you to consider as it introduces outsourced network management and uncovers the many benefits it provides.    (WHITE PAPER) READ ABSTRACT |

BEYOND MPLS: DELIVERING CLOUD-READY NETWORKS by IPANEMA TECHNOLOGIES February 2011 - (Free Research) Most analysts agree that cloud computing will forever change how enterprises sell, purchase and use business applications and IT infrastructure.  (WHITE PAPER) READ ABSTRACT |

Troubleshooting Remote Site Networks - Best Practices by Fluke Networks April 2008 - (Free Research) See how to deliver a high level of network service at remote sites using the best practices outlined in this white paper.  (WHITE PAPER)

The New Economics of Telecom Networks: Bringing value back to the network by Alcatel-Lucent November 2009 - (Free Research) Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management.  (WHITE PAPER) READ ABSTRACT |

Backup Express for Microsoft Exchange by Syncsort September 2008 - (Free Research) Read this paper to learn how the Backup Express Microsoft Exchange Server Application Interface works with the standard Microsoft backup API to provide a flexible, database-specific backup and restore solution for your critical Exchange data.  (WHITE PAPER) READ ABSTRACT |

CA SPECTRUM® Redefining Network Fault Management by CA Technologies. October 2008 - (Free Research) CA SPECTRUM® Network Fault Manager software delivers fault and configuration management across diverse, multi-technology networks to assure the availability of critical network services that are essential for your business applications.  (WHITE PAPER) READ ABSTRACT |

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