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Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation

May 17, 2011 - (Free Research)
Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs. 
(DEMO) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

September 16, 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones. 
(CASE STUDY) READ ABSTRACT |

Automating User Provisioning: A User’s Perspective by Oracle Corporation

April 12, 2011 - (Free Research)
Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs. 
(WEBCAST) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT)

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

January 2012 - (Free Research)
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing and the Cloud-Ready Data Center Network by Juniper Networks, Inc.

October 2009 - (Free Research)
Juniper Networks was founded on the vision of connecting everything and empowering everyone. Establishing a relationship with a network partner like Juniper can help IT organizations reap the benefits of cloud computing and increase network effectiveness to meet current and future technological and business requirements. 
(WHITE PAPER) READ ABSTRACT |

Legacy Remote Control Tools: Not Built for Today’s Helpdesk by LogMeIn, Inc.

January 2011 - (Free Research)
This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs. 
(WHITE PAPER) READ ABSTRACT |

Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems

Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security. 
(SOFTWARE PRODUCT)

Liebert Monitoring by Liebert Corporation

The Albér Cellcorder CRT-300 cell resistance tester displays and records cell float voltage, internal cell resistance and intercell connection resistance. The portable unit includes a memory card, backlit graphical reflective LCD.... 
(HARDWARE PRODUCT)

Verity Credit Union Streamlines Application Access, Reduces Helpdesk Costs and Improves Customer Service by Imprivata

February 2010 - (Free Research)
This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs. 
(WHITE PAPER) READ ABSTRACT |

Why .NET Technology is important for ERP by Intuitive ERP

March 2008 - (Free Research)
Read this white paper to discover why .NET technology is important for ERP. 
(WHITE PAPER) READ ABSTRACT |

7 Key Reasons to Implement an Identity Aware Network by Applied Identity

March 2008 - (Free Research)
This paper provides you with insight into the seven key reasons why internal networks are migrating towards an identity and role based infrastructure to provide a more effective and cost efficient method for securing critical business assets. 
(WHITE PAPER) READ ABSTRACT |

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)

Customer Spotlight - Learn How SSO and Authentication Helped Mackenzie Health Strike a Balance between Access and Security by Imprivata

February 2014 - (Free Research)
This case study feature Mackenzie Health's experience transitioning to an automated access management system with single sign-on (SSO) capabilities to ensure security, improve workflows, and reduce helpdesk calls and costs. 
(WHITE PAPER) READ ABSTRACT |

Intel Cloud Builder Guide: Private Cloud and Multi-Cloud Management on Intel Platforms-- Univa UD Private Cloud Software by Intel

August 2010 - (Free Research)
In this paper, we describe the architecture and implementation details of a Private Multi-Cloud (PMC), a prototype built jointly by Intel and Univa UD to demonstrate an internal cloud environment consisting of multiple Virtual Data Centers (VDCs). Read this paper for an illustration of the PMC cloud functionality with several real-world use cases. 
(CASE STUDY) READ ABSTRACT |

The Advantage of Service Provider Cloud Solutions vs. Do-It-Yourself (DIY) Internal Cloud Computing Strategies by SAVVIS

February 2011 - (Free Research)
Few technological innovations have garnered as much broad-based attention as the idea of Cloud Computing, which promises faster access to more powerful processing capabilities and application functionality at a fraction of the cost of traditional on-premise systems and software. 
(WHITE PAPER) READ ABSTRACT |

Todd Street Productions Uses InMage to Protect Mission Critical Data During Superstorm Sandy by InMage Systems

October 2013 - (Free Research)
This informative resource explores how one company easily and affordably implemented a disk-based backup and recovery software that saved their data during disastrous Hurricane Sandy. Read on now to discover the other benefits this solution provides. 
(CASE STUDY) READ ABSTRACT |

Making Web 2.0 Work for Your Enterprise: Internal Deployments by Oracle Corporation

August 2008 - (Free Research)
Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market. 
(WHITE PAPER) READ ABSTRACT |

Calculating Cloud ROI : From the Customer Perspective by ComputerWeekly.com

July 2012 - (Free Research)
This white paper lays out a framework to help IT and business decision makers calculate the return on investment of cloud services. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Intel Cloud Builder Guide: Cloud Design and Deployment on Intel Platforms by Intel

September 2010 - (Free Research)
Enterprise IT organizations looking to realize the revenue potential of their existing data center infrastructure and who want to offer cloud computing services to their internal customers or users can reduce the learning curve in building the first private cloud by using the information contained here. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Conducting an Accurate Utility Cost Analysis Based on UPS Efficiency by Emerson Network Power

December 2011 - (Free Research)
Explore this resource to learn what UPS efficiency ratings mean, how capacity utilization affects your UPS' effiency, and how you can choose the best UPS for your data centre by running a simple cost analysis. Read on now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc.

January 2006 - (Free Research)
In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more. 
(CASE STUDY) READ ABSTRACT |

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