Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Ten Signs That You Need a Server by Dell, Inc. and Intel® December 30, 2009 - (Free Research) If you'e a small or medium business owner with more than one computer, it's time to consider investing in a server. A server will keep your data secure and organized and will help you run your business more efficiently and professionally. If you've reached one of the 10 thresholds in this article, a server could do your business a world of good.  (JOURNAL ARTICLE) READ ABSTRACT |

Benefits of ERP Differ for SMBs, Large Enterprises by Exact Software May 31, 2012 - (Free Research) Use this resource as a guide to the benefits ERP systems have in store for the smaller businesses and how these perks differ from the advantages that larger organizations see.  (EGUIDE) READ ABSTRACT |

Cisco Unified Communications Manager Express by Global Knowledge May 21, 2013 - (Free Research) Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For small-to-medium sized companies, the Cisco Communications Manager Express, or CUCME, can enable business-class telephony with lower operational costs.  (WHITE PAPER) READ ABSTRACT |

Enhancing Disk-to-Disk Backup with Data Deduplication by FalconStor Software February 12, 2009 - (Free Research) FalconStor's data deduplication solutions address the problem of duplicate data from backups. It slashes media costs, streamlines management tasks, and minimizes the bandwidth required for replication. Data deduplication improves efficiency and saves money, exactly what is needed when IT budgets are tight.  (WEBCAST) READ ABSTRACT |

Cisco Unified Communications Manager by Global Knowledge May 28, 2013 - (Free Research) Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For most companies, the Cisco Communications Manager Express, or CUCM, can enable comprehensive voice communications with a wealth of advanced features.  (WHITE PAPER) READ ABSTRACT |

Dell Server Solutions - PowerEdge Tower Servers by Dell, Inc. and Intel® April 12, 2011 - (Free Research) Tower Servers are ideal first servers for small businesses with the right combination of value, reliability, collaboration and data protection features to improve your business continuity and productivity. Learn more in this video which takes a look at a growing restaurant's adoption of a Dell PowerEdge Tower Server.  (VIDEO) READ ABSTRACT |

Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd November 24, 2009 - (Free Research) This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.  (WHITE PAPER) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.  (IT BRIEFING) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 31, 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited August 2008 - (Free Research) This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.  (WHITE PAPER) READ ABSTRACT |

Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation July 2008 - (Free Research) Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 6 November 2012: The business benefits of 4G by ComputerWeekly.com November 2012 - (Free Research) In this week's Computer Weekly, as the UK's first 4G mobile network goes live, we examine the benefits for business. IT security suppliers say that cross-industry collaboration is needed – but can they work together? And we take a look at the latest wireless networking technology, known as WiGig. Read the issue now.  (EZINE) READ ABSTRACT |

Computer Weekly 4 October 2011: Download the latest issue of the UK's leading technology publication, with our analysis of the business technology news that matters to IT managers by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, transformation. Download the new issue now.  (EZINE)

The SMB IT Decision Maker’s Guide: How SaaS Can Benefit the IT Help Desk by BMC Software, Inc. April 2011 - (Free Research) Small and midsize businesses that are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure are reporting significant savings. Check out this white paper to learn more about the benefits of SaaS.  (WHITE PAPER) READ ABSTRACT |

SAP Business One: Integrated, affordable, flexible - A single solution for small business needs by SAP America, Inc. October 2011 - (Free Research) Read this e-book for your introduction to the SAP Business One application. Find out how the application can help your small business streamline operations, act on timely and complete information, and accelerate profitable growth.  (EBOOK) READ ABSTRACT |

Make a Match: Four Tips for Picking a VoIP Partner by Cisco Systems, Inc. January 2011 - (Free Research) When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses.  (WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.  (WHITE PAPER) READ ABSTRACT |

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc. March 2012 - (Free Research) This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market.  (EGUIDE) READ ABSTRACT |

IBM Analytic Answers for Retail Purchase Analysis and Offer Targeting by IBM March 2013 - (Free Research) This resource introduces a portfolio of cloud-based strategies that allow organizations of all shapes and sizes to benefit from advanced analytics – without the need for infrastructural changes, expensive software, or analytics expertise.  (WHITE PAPER) READ ABSTRACT |

Size DOES Matter - When Choosing the Right ERP Solution by Xperia May 2006 - (Free Research) In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier.  (WHITE PAPER) READ ABSTRACT |

Sales Strategy: How to Effectively Incorporate Social Media by SAP America, Inc. August 2012 - (Free Research) In this white paper learn how social media is incorporated in the sales process, how companies are using social selling, and how to get started.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Integrative CRM Enhances Midsize Business Agility and Performance by IBM July 2012 - (Free Research) This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival.  (WHITE PAPER) READ ABSTRACT |

Making the Move: What to Do When You've Outgrown QuickBooks by Sage MAS April 2008 - (Free Research) Making The Move: What To Do When You've Outgrown QuickBooks is designed to give you smart, unbiased tips as you prepare to make the move to a more powerful business management software solution.  (WHITE PAPER) READ ABSTRACT |

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