Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly. 

This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 

In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. 

Considering growing data volumes and an increased demand for quicker backup and easy restore, companies continue to look for the “ideal” backup solution. Read this white paper now to learn about the new Quantum DXi6500 family of backup solutions, which offer deduplication, disk-to-disk performance, DR protection, long-term retention, and much more. 

Considering growing data volumes and an increased demand for quicker backup and easy restore, companies continue to look for the “ideal” backup solution. Read this white paper now to learn about the new Quantum DXi6500 family of backup solutions, which offer deduplication, disk-to-disk performance, DR protection, long-term retention, and much more. 

Content provided by Google. IT organizations are working to improve email security and add compliance and e-discovery capabilities. Spam and malware are bad and are getting worse, and the risk and potential costs associated with e-discovery are increasing. As a result, organizations need a better way to solve these problems. 

Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices. 

A key component of operating a successful IT infrastructure is application performance management (APM), for which business transaction management (BTM) plays an important role in ensuring a positive end-user experience. APM helps organizations focus on end-to-end monitoring, measuring, and resolution of end-user problems. 

It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. 

Indiana Wesleyan University was running into numerous problems with their backup process, and selected Quantum’s disk-based DXi7500 deduplication as a solution. Read this case study to learn why Quantum’s solution was selected and the key benefits attained. 

Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty. 

This e-guide from SearchVirtualDesktop.com explains key management issues you should keep in mind when it comes to virtualizing your desktops. Find out which virtualization licensing model matches your organizations’ needs as presentation virtualization and desktop virtualization differ in their setup and functionality.