CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.
		BIG-IP Local Traffic Manager by F5 Networks. The BIG-IP® Local Traffic Manager is an application delivery networking system that provides the most intelligent and adaptable solution to secure, optimize, and deliver applications, more... >> Discover more offerings from F5 Networks.

Integrating Unified Communications into Business Applications to Improve Customer Service by IBM. September 2008 - (Free Research) Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves May 2008 - (Free Research) Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their legacy system.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Optimizing ETL for demanding data environments by SyncSort October 2008 - (Free Research) View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Consulting Methodologies -- Security by Info-Tech Research November 2004 - (Paid) Our Consulting Methodology will help you justify your security expenditures, Ensuring a secure and stable IT environment is a fundamental responsibility of any IT Manager. Use this Methodology to audit your current security situation and develop custom plans to secure your IT environment.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Case Study - How One Law Firm Reaped the Benefits of Online Backup by i365, A Seagate Company March 2008 - (Free Research) Organizations are now beginning to realize that solely using tape-based backup is not cutting it anymore. Read this case study to learn how one law firm ended their tape challenges and switched to online backup to significantly improve their operat…  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

LoadPro: Consultative Load Testing by Keynote Systems With Keynote’s Loadpro, testing consultants load test your site by generating real-world Internet traffic and help uncover performance problems before they impact your customers and bottom line. Keynote LoadPro uses a sessions per hour model to realistically load test a Web site and provides a more accurate method of simulating realistic traffic.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Ins and Outs of Xen - Webcast by Citrix August 2008 - (Free Research) This whitepaper explores Xen as a technology and as a product. It provides background about Xen and its architecture. Options for managing the virtualized infrastructure are also discussed.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Telecom Expense Management: A Valuable Solution for an Economic Slowdown by AnchorPoint. August 2008 - (Free Research) Read this paper to learn how executing an effective Telecom Expense Management (TEM) strategy can achieve two objectives with one solution – reduce telecom vendor expenses and increase the operating efficiency of your staff.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Innovation in the UK Public Sector by IBM. May 2008 - (Free Research) The public sector has some distinctive strengths or “innovation assets” and these assets provide opportunities for leaders to stimulate greater levels of sustainable innovation.  (WHITE PAPER) GO TO WHITE PAPER

The Pursuit of the Perfect Order by Inovis USA, Inc September 2008 - (Free Research) This whitepaper explores the pursuit of the perfect order and implementing a multienterprise business process platform. Learn how to come as close as possible to attaining the ultimate goal through increased visibility via business process automation.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Overcoming Web 2.0 Challenges Through Load Testing by Keynote Systems July 2008 - (Free Research) Keynote LoadPro is an outsourced Web load testing service. Expert consultants test your site with real-world Internet traffic and uncover performance problems long before they impact your business.  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Good to Great: Transform IT through Service Lifecycle Management by Hewlett-Packard Company June 2008 - (Free Research) This paper examines service lifecycle management SLcM and the ITIL v3 principles on which it is based. It shows how SLcM provides the framework for organizations to optimize business outcomes and facilitates continual service improvement.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc. August 2008 - (Free Research) Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Online Video: The New Merchandising by Akamai Technologies. September 2008 - (Free Research) This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Extending PCI Compliance to The Mobile Workforce: How to Implement Security Best Practices for Mobile and Remote Computers by Fiberlink Communications June 2008 - (Free Research) This white paper has thus far examined the risks and challenges associated with mobile computing, particularly in the context of PCI compliance, and some of the "best practices" that can be employed to mitigate those risks.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Planning for the Unexpected Disaster by Cisco Systems, Inc March 2008 - (Free Research) A disaster recovery plan covers the hardware and software required to run critical business applications, the data that your company must maintain, and the steps necessary to maintain workforce continuity from remote locations.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies. The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Construction Project Management Software by IFS The experience we’ve gained working alongside many of Europe’s leading names in the construction and engineering industries tells us that each industry sector is subject to its own unique requirements.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IDC: Forecasting Total Cost of Ownership for Initial Deployments of Server Blades by Hewlett-Packard Company September 2008 - (Free Research) In this paper, IDC validated the nature of the expected cost savings in terms of capital and operating expenditures.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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