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Achieving SaaS Security with Connected® Online PC Backup by Iron Mountain September 2008 - (Free Research) This document introduces the many security measures currently in place within the Iron Mountain data protection architecture to prevent unauthorized access or damage to customer data.  (WHITE PAPER) READ ABSTRACT |

Oracle Advanced Customer Services: Solution Support Center by Oracle Corporation February 2008 - (Free Research) The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success.  (WEBCAST) READ ABSTRACT |

Leverage Technology at the Point of Care with Services from CDW Healthcare : Your Point-of-Care Services Solution Overview by CDW Healthcare October 2011 - (Free Research) Choosing the right PoC technology can improve your hospital’s ability to deliver quality patient care. This means you need to adopt PoC solutions that are readily compatible with existing systems, accommodate your budget and can comply with government criteria. Learn about services available to ensure a smooth transition to PoC.  (WHITE PAPER) READ ABSTRACT |

Penn National Insurance: Real-Time Documents Provide Faster Time to Market with a Personal Touch by Exstream Software April 2008 - (Free Research) Penn National Insurance wanted to deploy a single, comprehensive infrastructure for its batch and real-time document applications. Exstream Software's Dialogue enterprise personalization solution met this goal, improving time to market ...  (CASE STUDY) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

Global lessons in eHealth implementation by ComputerWeekly.com April 2012 - (Free Research) This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health.  (JOURNAL ARTICLE)

Computer Weekly 27 September 2011: Download the latest issue of the UK's leading technology publication, featuring the news, analysis and opinion that matters to IT decision-makers by ComputerWeekly.com September 2011 - (Free Research) In this week's Computer Weekly, we take an in-depth look at Windows 8 - identifying what new features will be key to business users; and examine the remains of the National Programme for IT and what this means for the future of the NHS. Download the latest issue now.  (EZINE)

Case Study: TORO National Support Network by NEC Corporation August 2009 - (Free Research) Read this case study to learn how NEC solutions helped TORO improve contact-center service quality scores, improve staff productivity, improve business operations and enhance system flexibility.  (CASE STUDY) READ ABSTRACT |

Information Security Magazine – December 2010: Understanding the Data Accountability and Trust Act by Information Security Magazine December 2010 - (Free Research) This month’s issue of Information Security magazine takes you deep inside the Data Accountability And Trust Act (DATA), pending legislation that could reshape the national privacy landscape and impact the way enterprises and midmarket companies architect their security operations.  (EZINE)

Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc. March 2006 - (Free Research) The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid.  (WHITE PAPER) READ ABSTRACT |

Improving Identity and Access Management in an SAP Environment by Quest Software, now a part of Dell May 2010 - (Free Research) In this new Quest white paper, see why splitting identity management work is not only frustrating, pointless and inefficient, but it’s also completely unnecessary. Learn how to easily manage your Active Directory and SAP environments, how to eliminate redundant work, and how automation makes security stronger and auditing simple.  (WHITE PAPER) READ ABSTRACT |

The Role of Data Integration and Quality Management in NIEM by Information Builders May 2013 - (Free Research) Check out this paper today to investigate how the National Information Exchange Model (NIEM) has grown. Learn of the challenges it was designed to overcome and of the important role enterprise integration and data quality management technologies play in the execution of NIEM initiatives.  (WHITE PAPER) READ ABSTRACT |

Enhance Your SaaS Application With Advanced Business Intelligence by Information Builders May 2013 - (Free Research) As the SaaS market continues to explode, many providers are presenting more strategic offerings, such as advanced BI functionality. This paper warns, however, of the issues you may face when adding BI to your application and will help you make sure you're choosing the right partner.  (WHITE PAPER) READ ABSTRACT |

Oracle Taleo Enterprise Cloud Service: Talent Intelligence for Employee Insight by Oracle Corporation UK Ltd December 2012 - (Free Research) This white paper discusses a cloud-based talent intelligence technology that optimizes talent management to streamline the process of hiring, managing, retaining and developing your employees. Discover how this advanced cloud solution gives managers the insights they need to make more-informed workforce decisions.  (WHITE PAPER)

Blackberry Solution Used for Roadside Surveys on Child Seat Safety by BlackBerry February 2009 - (Free Research) When researchers from the University of Windsor needed a mobile strategy for conducting a National Child Seat Safety Survey across Canada, they turned to a Blackberry to help gather the data and accurately download the it automatically to an analytical database.  (CASE STUDY) READ ABSTRACT |

Avon Products: Avon gets a Training Program Makeover With SpringCM by SpringCM March 2011 - (Free Research) Avon employs more than 5 million independent representatives - all of whom must receive in-depth, up-to-date training to ensure Avon’s continued success as the largest direct marketer on the planet. So when Avon sought to makeover its training program, it chose to go the SaaS route in order to implement it quickly with minimal support requirements.  (CASE STUDY) READ ABSTRACT |

HP WorkPlace360 Services At-A-Glance: Making Workplace Management Simple by Hewlett-Packard Company April 2013 - (Free Research) This exclusive white paper discusses a workplace as a service solution that is structured around standardized user segments and provides the upgrades, management and refresh cycles your desktop environment needs without draining your valuable monetary and personnel resources.  (WHITE PAPER) READ ABSTRACT |

Guide: Desktop Authority Password Self-Service by ScriptLogic Corporation June 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.  (WHITE PAPER) READ ABSTRACT |

Self-Service Business Intelligence: Empowering Users to Generate Insights by Dell Software Group (E-mail this company) December 2011 - (Free Research) This in-depth report examines the four main objectives of any successful self-service BI environment which enable BI users to become more self-reliant and less dependent on the IT organization. Read on for practical recommendations for how you can achieve a successful SS BI environment in your enterprise.  (WHITE PAPER) READ ABSTRACT |

VMworld Europe Case Study: The National Trust by ComputerWeekly.com November 2012 - (Free Research) A virtualisation project has allowed the National Trust to reduce its carbon emissions and to drastically cut its IT energy bill.  (CASE STUDY) READ ABSTRACT |

Maximizing the Business Benefits of On Demand Web Content Management Systems by Clickability, Inc. March 2010 - (Free Research) Companies of all sizes are recognizing that on-demand SaaS solutions represent a viable alternative to on-premise applications; they are taking a closer look at which SaaS vendors can serve as a strategic source for their on-demand solution needs. Read this paper to find out more about the business benefits of Clickability’s On-Demand WCM Platform.  (WHITE PAPER) READ ABSTRACT |

SearchBusinessAnalytics.com E-Guide: Implementing Self-Service BI by Jaspersoft March 2012 - (Free Research) In this E-Guide, readers will learn some of the key mistakes companies make when implementing self-service BI, as well as how to avoid these with an eight-step model.  (EGUIDE) READ ABSTRACT |

Using Oracle BI with Oracle E-Business Suite by Noetix Corporation August 2008 - (Free Research) This webcast gives an overview of the Oracle E-Business Suite and demonstrates how to integrate Oracle BI suite with the Oracle EBS using Noetix software offerings.  (WEBCAST) READ ABSTRACT |

Evaluating Payroll Options for Your Mid-sized Business: In-house, Outsourced, or a Blend of Both? by Sage Abra March 2008 - (Free Research) When deciding between payroll software, a payroll service, or a blend of both, there are many factors to take into consideration, including choosing a vendor known for experience in the payroll industry.  (WHITE PAPER) READ ABSTRACT |

What Every HR Manager Needs to Know about Online Benefits Enrollment by Sage Abra March 2008 - (Free Research) When selecting and deploying an online benefits enrollment solution, there are many factors to take into consideration.  (WHITE PAPER) READ ABSTRACT |

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